Operations Lead - Store and Delivery Operations
Posted date [2026-04-29]
(ID: 44654)
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Join Amazon in the UAE: Exciting Job Opportunities Await! Amazon, a world leader in e-commerce and cloud computing, has a dynamic and expanding presence in the UAE, providing a diverse array of products and services to millions of customers. We are currently seeking talented individuals to join our innovative team and participate in shaping the future of retail and technology. At Amazon, you’ll find a culture that values creativity, empowerment, and professional growth. We offer a range of exciting career opportunities in various fields, including logistics, customer service, software development, product management, and digital marketing. Our work environment encourages collaboration and innovation, allowing you to make an impactful difference and drive success in the rapidly evolving e-commerce landscape. **Why Choose Amazon in the UAE?** - **Diverse Career Pathways:** Whether you’re a recent graduate or an experienced professional, Amazon provides an array of career options tailored to your skills and ambitions. - **Competitive Benefits:** Enjoy comprehensive health benefits, stock options, and a robust work-life balance. - **Innovative Work Culture:** Be a part of a company that nurtures creativity and celebrates diversity, all while working on cutting-edge technology and projects that challenge the status quo. - **Professional Development:** Access to ongoing training, mentorship programs, and opportunities for advancement to enhance your career trajectory. Suppose you’re passionate about technology and innovation and are looking for a fulfilling career in one of the fastest-growing markets in the world. In that case, Amazon in the UAE is the place for you. Explore our job openings today and embark on an exciting journey with a company transforming lives globally.... |
Job Snapshot
Role: Operations Lead - Store and Delivery Operations
Location: Dubai, UAE
Industry: Logistics and Supply Chain
Function: Operations-Plant Management
Experience: Operations Experience Required
Job Type: Full-time
Position Overview
Operations Lead - Store and Delivery Operations role in Dubai, UAE within the Logistics and Supply Chain industry for professionals managing fast delivery services and third-party store operations. This opportunity supports Amazon Now operations by leading site performance, improving store efficiency, and ensuring high service standards across fulfillment and customer delivery functions.
Job Details
Country: UAE
City: Dubai
Industry: Logistics and Supply Chain
Function: Operations-Plant Management
Salary: 9000-14000
Estimated salary range based on similar jobs in the job city. Final offer to be confirmed by the employer.
Gender: Any
Candidate Nationality: UAE National
Job Type: Full-time
Role Context
The Operations Lead is responsible for daily end-to-end management of store and delivery operations across assigned sites. This role ensures strong execution of operational standards, team productivity, customer service performance, and workplace safety while supporting fast delivery services and maintaining smooth business continuity.
Key Responsibilities
* Manage daily end-to-end operations for one large site or multiple smaller store locations
* Supervise third-party store operations and maintain smooth workflow across delivery functions
* Monitor customer-facing service metrics while maintaining cost targets and operational efficiency
* Ensure attendance tracking, policy implementation, and workplace compliance are handled fairly and consistently
* Lead performance management for team members through coaching, feedback, and productivity monitoring
* Prepare and implement training and development plans for associates
* Improve operational processes to achieve sustained performance improvements
* Conduct daily 4M and 5S audits across stores to maintain quality and operational standards
* Support safety procedures and maintain strong team morale and productivity
* Act as stand-in for the Area Manager when required
Ideal Profile
* UAE National with Family Book required
* Experience in operations planning, performance management, and process improvement
* Background in logistics, transportation, supply chain, import and export operations, or related operational roles preferred
* Strong understanding of productivity, quality, and workplace safety management
* Good leadership and people management skills
* Ability to manage multiple sites and operational priorities in a fast-paced environment
* Experience in data analysis, reporting, and performance tracking preferred
* Strong communication and problem-solving abilities
* Professional approach to team supervision and business improvement
Skills Set
* Operations Management
* Store Operations
* Last Mile Delivery
* Team Supervision
* Performance Management
* Process Improvement
* Logistics Operations
* 4M and 5S Audits
* Data Analysis and Reporting
* Workforce Planning
* Safety Compliance
* Customer Service Operations
Why Join Us
* Lead fast-growing operations in one of the region’s most dynamic delivery networks
* Build leadership experience in high-volume fulfillment and customer delivery operations
* Gain exposure to site management, performance improvement, and business planning
* Work in a results-driven environment with strong career progression opportunities
* Join a global company known for operational excellence and innovation
About the Company
Q-Express Documents Transport supports major delivery and fulfillment operations across Dubai and the UAE. As part of Amazon’s logistics network, the company drives fast delivery services, store operations, and customer fulfillment through strong operational systems, workforce management, and reliable supply chain execution across the region.
