Position :Operations Manager
Job Responsibilities :
•To manage warehouse and logistics functions and services, namely cost, productivity, service performance and efficiency operations and processes in the areas of warehouse and/or transportation and delivery.
•To manage 3PL, transportation and/or other service providers to achieve service enhancement, improve warehouse and logistics operation and drive quality and service level.
•To develop SOP and performance metrics.
•Manage spare parts and inventory control, keep the most up to date order placements, on time delivery to achieve highest customer satisfaction
•Manage all channels’ merchandising planning which include SKUs performance analysis, stocks forecasting, stocks replenishing and depletion plan.
•Manage budget control of all operation aspects of warehouse, call centers and delivery.Perform KPIs to achieve organisation and strategic goals•Manage front end and back end CRM (POS system) and SAP to improve operation efficiency Requirements•Degree holder in Logistics / Supply Chain Management .
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