Operations Supervisor - Logistics
Posted date [2026-10-04]
(ID: 52934)
 |
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Job Description and Requirements
Operations Supervisor - LogisticsJob Snapshot
Role: Operations Supervisor
Location: Dubai, UAE
Industry: Logistics and Supply Chain
Function: Logistics
Experience: Experience managing teams, performance metrics and process improvement
Job Type: Full Time
Position Overview
Amazon is hiring an Operations Supervisor in Dubai, UAE to lead teams across Amazon Logistics (AMZL) and Fulfilment Center (FC) operations. This on-site role combines day-to-day operational leadership, team development, performance management and continuous improvement within a fast-paced logistics environment.
The Operations Supervisor will oversee teams of approximately 30-40 people, coordinate labor and daily workflows, monitor operational metrics and maintain high standards of safety and execution. The position requires a hands-on leader who can analyze performance, solve operational problems and adapt quickly as priorities change.
Job Details
Country: UAE
City: Dubai
Industry: Logistics and Supply Chain
Function: Logistics
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Key Job
Responsibilities
Operational Leadership
Oversee daily operations across AMZL and Fulfilment Center environments, maintaining efficient workflows and supporting consistent operational performance.
- Coordinate teams that may include Operations Supervisors, Operations Assistants, Delivery Service Providers and associates.
- Manage teams of approximately 30-40 people.
- Allocate labor according to operational requirements.
- Lead operational meetings and communicate priorities.
- Assign job duties and coordinate daily activities.
- Maintain strong organization in a changing operational environment.
- Support efficient execution across both delivery logistics and fulfilment activities.
Team Management
Lead, train and develop teams while creating an environment focused on engagement, performance and safe working practices.
The Operations Supervisor will maintain clear expectations, support employee development and ensure associates follow Amazon Health and Safety standards throughout daily operations.
Performance and Metrics
The role requires close attention to operational data and key performance indicators.
- Monitor operational KPIs across AMZL and FC processes.
- Analyze metrics to identify performance issues.
- Investigate root causes rather than addressing only immediate symptoms.
- Implement practical solutions to improve results.
- Communicate daily metrics and operational exceptions.
- Track performance and identify areas requiring corrective action.
- Use operational information to support informed decisions.
Process Improvement
Identify opportunities to simplify workflows and improve operational processes. The Operations Supervisor will develop practical solutions to complex problems while protecting required standards of quality and functionality.
Continuous improvement will form an important part of the role, with a focus on improving efficiency and strengthening operational execution across logistics and fulfilment activities.
Communication and Collaboration
- Communicate effectively with operational, business and technical audiences.
- Report daily performance metrics and exceptions.
- Work with cross-functional teams to resolve operational challenges.
- Influence decisions and help establish alignment around operational priorities.
- Share effective practices across relevant teams.
- Maintain clear communication in a fast-moving working environment.
Problem Solving and Decision Making
The Operations Supervisor will use analytical thinking and sound judgment to respond to operational challenges. The role requires the ability to assess situations quickly, identify workable solutions and make informed decisions in a high-volume environment where priorities may change rapidly.
Inventory Management
Support inventory accuracy within the Fulfilment Center environment and ensure inventory-related operational activities are carried out accurately.
Basic Qualifications
- Experience managing teams.
- Experience with planning, performance metrics and process improvement.
- Experience using Microsoft Office, including Excel and Word.
- Ability to work a flexible schedule, shift or work area.
- Availability to work weekends, nights and holidays when required.
Preferred Qualifications
- Experience in logistics.
- Experience with data analysis.
Key Skills
- Operations and logistics management.
- Team leadership and development.
- Labor planning and allocation.
- Performance and KPI monitoring.
- Process improvement.
- Root cause analysis.
- Data analysis.
- Inventory accuracy.
- Operational problem solving.
- Cross-functional collaboration.
- Microsoft Excel.
- Microsoft Word.
- Health and safety awareness.
- Decision making in fast-paced environments.
Work Environment
This position operates across Amazon Logistics and Fulfilment Center activities and requires flexibility in response to operational demands. The successful candidate must be comfortable managing teams and performance in a fast-paced environment and working varying shifts that may include nights, weekends and holidays.
Workplace Inclusion
Amazon states that its inclusive culture supports employees in delivering results for customers. Workplace accommodations or adjustments are available during the application, interview and onboarding process for candidates with disabilities who require support.
About the Company
This Amazon vacancy is associated with Q Express Documents Transport LLC - Dubai South Branch - L14 in Dubai. The role supports Amazon Logistics and Fulfilment Center operations, with responsibility for team performance, operational execution, safety and continuous improvement.
Operational Leadership
Oversee daily operations across AMZL and Fulfilment Center environments, maintaining efficient workflows and supporting consistent operational performance.
- Coordinate teams that may include Operations Supervisors, Operations Assistants, Delivery Service Providers and associates.
- Manage teams of approximately 30-40 people.
- Allocate labor according to operational requirements.
- Lead operational meetings and communicate priorities.
- Assign job duties and coordinate daily activities.
- Maintain strong organization in a changing operational environment.
- Support efficient execution across both delivery logistics and fulfilment activities.
Team Management
Lead, train and develop teams while creating an environment focused on engagement, performance and safe working practices.
The Operations Supervisor will maintain clear expectations, support employee development and ensure associates follow Amazon Health and Safety standards throughout daily operations.
Performance and Metrics
The role requires close attention to operational data and key performance indicators.
- Monitor operational KPIs across AMZL and FC processes.
- Analyze metrics to identify performance issues.
- Investigate root causes rather than addressing only immediate symptoms.
- Implement practical solutions to improve results.
- Communicate daily metrics and operational exceptions.
- Track performance and identify areas requiring corrective action.
- Use operational information to support informed decisions.
Process Improvement
Identify opportunities to simplify workflows and improve operational processes. The Operations Supervisor will develop practical solutions to complex problems while protecting required standards of quality and functionality.
Continuous improvement will form an important part of the role, with a focus on improving efficiency and strengthening operational execution across logistics and fulfilment activities.
Communication and Collaboration
- Communicate effectively with operational, business and technical audiences.
- Report daily performance metrics and exceptions.
- Work with cross-functional teams to resolve operational challenges.
- Influence decisions and help establish alignment around operational priorities.
- Share effective practices across relevant teams.
- Maintain clear communication in a fast-moving working environment.
Problem Solving and Decision Making
The Operations Supervisor will use analytical thinking and sound judgment to respond to operational challenges. The role requires the ability to assess situations quickly, identify workable solutions and make informed decisions in a high-volume environment where priorities may change rapidly.
Inventory Management
Support inventory accuracy within the Fulfilment Center environment and ensure inventory-related operational activities are carried out accurately.
Basic Qualifications
- Experience managing teams.
- Experience with planning, performance metrics and process improvement.
- Experience using Microsoft Office, including Excel and Word.
- Ability to work a flexible schedule, shift or work area.
- Availability to work weekends, nights and holidays when required.
Preferred Qualifications
- Experience in logistics.
- Experience with data analysis.
Key Skills
- Operations and logistics management.
- Team leadership and development.
- Labor planning and allocation.
- Performance and KPI monitoring.
- Process improvement.
- Root cause analysis.
- Data analysis.
- Inventory accuracy.
- Operational problem solving.
- Cross-functional collaboration.
- Microsoft Excel.
- Microsoft Word.
- Health and safety awareness.
- Decision making in fast-paced environments.
Work Environment
This position operates across Amazon Logistics and Fulfilment Center activities and requires flexibility in response to operational demands. The successful candidate must be comfortable managing teams and performance in a fast-paced environment and working varying shifts that may include nights, weekends and holidays.
Workplace Inclusion
Amazon states that its inclusive culture supports employees in delivering results for customers. Workplace accommodations or adjustments are available during the application, interview and onboarding process for candidates with disabilities who require support.
About the Company
This Amazon vacancy is associated with Q Express Documents Transport LLC - Dubai South Branch - L14 in Dubai. The role supports Amazon Logistics and Fulfilment Center operations, with responsibility for team performance, operational execution, safety and continuous improvement.
