Operations Supervisor - Shift Management
Posted date [2026-08-03]
(ID: 48975)
 |
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Job Description and Requirements
Operations Supervisor - Shift ManagementJob Snapshot
Role: Operations Supervisor - Shift Management
Location: Dubai, United Arab Emirates
Industry: Logistics and Supply Chain
Function: Operations-Plant Management
Experience: Relevant operations or team-supervision experience preferred
Job Type: Full-time
Position Overview
The Operations Supervisor - Shift Management position in Dubai, United Arab Emirates, is a frontline leadership opportunity within the Logistics and Supply Chain industry. Amazon is hiring a motivated supervisor to lead shift activities at a fulfilment center, sortation center or delivery station.
The supervisor will coordinate associates, adjust labor allocation and maintain safe, accurate and efficient order movement. By monitoring operational performance and responding to problems in real time, the role will help customer orders progress reliably through the first-mile, middle-mile or final-mile network.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Logistics and Supply Chain
Function: Operations-Plant Management
Salary: AED 6000-10000 per month
Estimated salary range
based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Company: Q Tech General Trading LLC - G23
Job ID: A10484236
Role Context
Amazon Operations connects fulfilment centers, sortation facilities and delivery stations to move customer orders through each stage of the supply chain. Effective shift supervision ensures that employees, equipment and workflows remain aligned with daily volume and service requirements.
The Operations Supervisor will act as a visible leader on the floor, balancing safety, quality, productivity and associate support. The role requires frequent decisions about staffing, process readiness and emerging operational constraints.
Key Responsibilities
Each shift will combine team leadership, performance monitoring and immediate problem-solving within a busy operational environment.
* Create and maintain a safe working environment.
* Identify safety risks and improvement opportunities across the work area.
* Lead, train and support associates during assigned shifts.
* Communicate operational priorities and performance expectations clearly.
* Ensure customer orders are processed according to quality and safety standards.
* Review shift plans, forecasts and operational metrics.
* Allocate employees according to workload and process requirements.
* Adjust labor assignments as volume or priorities change.
* Provide critical shift information to frontline managers and operators.
* Monitor process-area readiness and resolve operational gaps.
* Reinforce 5S workplace-organization standards.
* Coordinate with Safety, Training, Maintenance and Quality teams.
* Engage supporting departments when shared issues affect performance.
* Analyze operational data to identify recurring constraints.
* Introduce practical process improvements and workflow optimizations.
* Coach associates on new procedures and performance expectations.
* Respond to equipment or process issues and escalate when necessary.
* Support shift handovers with accurate updates on results and outstanding actions.
Ideal Profile
The successful candidate will be comfortable leading people in a fast-moving environment where daily priorities can change quickly. They should be visible on the operational floor, willing to make timely decisions and committed to maintaining high safety and customer-service standards.
* High school diploma.
* Ability to supervise and motivate frontline associates.
* Strong awareness of workplace safety and order quality.
* Confidence making real-time labor-allocation decisions.
* Clear communication with managers, operators and support teams.
* Ability to review performance information and recognize emerging issues.
* Familiarity with data-analysis tools is preferred.
* Knowledge of process-improvement methodologies is advantageous.
* Willingness to work within fulfilment, sortation or delivery operations.
* Practical problem-solving skills and a collaborative working style.
Skills Set
* Shift management
* Associate supervision
* Labor allocation
* Fulfilment operations
* Sortation operations
* Delivery-station operations
* Safety monitoring
* Order-quality control
* Operational data analysis
* Process optimization
* 5S workplace organization
* Team training
* Performance communication
* Workflow troubleshooting
* Cross-functional coordination
* Shift handover management
Why Join Us
This role provides direct responsibility for the people and processes that move customer orders through Amazon’s operations network. The supervisor will see the immediate effect of their decisions on safety, productivity, order quality and customer delivery.
The position can also provide a strong foundation for progression into broader operations-management responsibilities. Amazon promotes an inclusive workplace and provides reasonable accommodations for eligible candidates during recruitment, onboarding and employment.
About the Company
Amazon is a global technology and e-commerce company supported by an extensive network of fulfilment centers, sortation facilities and delivery stations. Its Operations teams coordinate people, processes and technology to move customer orders safely, accurately and efficiently. Q Tech General Trading LLC - G23 is the employing entity listed for this Dubai vacancy.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Company: Q Tech General Trading LLC - G23
Job ID: A10484236
Role Context
Amazon Operations connects fulfilment centers, sortation facilities and delivery stations to move customer orders through each stage of the supply chain. Effective shift supervision ensures that employees, equipment and workflows remain aligned with daily volume and service requirements.
The Operations Supervisor will act as a visible leader on the floor, balancing safety, quality, productivity and associate support. The role requires frequent decisions about staffing, process readiness and emerging operational constraints.
Key Responsibilities
Each shift will combine team leadership, performance monitoring and immediate problem-solving within a busy operational environment.
* Create and maintain a safe working environment.
* Identify safety risks and improvement opportunities across the work area.
* Lead, train and support associates during assigned shifts.
* Communicate operational priorities and performance expectations clearly.
* Ensure customer orders are processed according to quality and safety standards.
* Review shift plans, forecasts and operational metrics.
* Allocate employees according to workload and process requirements.
* Adjust labor assignments as volume or priorities change.
* Provide critical shift information to frontline managers and operators.
* Monitor process-area readiness and resolve operational gaps.
* Reinforce 5S workplace-organization standards.
* Coordinate with Safety, Training, Maintenance and Quality teams.
* Engage supporting departments when shared issues affect performance.
* Analyze operational data to identify recurring constraints.
* Introduce practical process improvements and workflow optimizations.
* Coach associates on new procedures and performance expectations.
* Respond to equipment or process issues and escalate when necessary.
* Support shift handovers with accurate updates on results and outstanding actions.
Ideal Profile
The successful candidate will be comfortable leading people in a fast-moving environment where daily priorities can change quickly. They should be visible on the operational floor, willing to make timely decisions and committed to maintaining high safety and customer-service standards.
* High school diploma.
* Ability to supervise and motivate frontline associates.
* Strong awareness of workplace safety and order quality.
* Confidence making real-time labor-allocation decisions.
* Clear communication with managers, operators and support teams.
* Ability to review performance information and recognize emerging issues.
* Familiarity with data-analysis tools is preferred.
* Knowledge of process-improvement methodologies is advantageous.
* Willingness to work within fulfilment, sortation or delivery operations.
* Practical problem-solving skills and a collaborative working style.
Skills Set
* Shift management
* Associate supervision
* Labor allocation
* Fulfilment operations
* Sortation operations
* Delivery-station operations
* Safety monitoring
* Order-quality control
* Operational data analysis
* Process optimization
* 5S workplace organization
* Team training
* Performance communication
* Workflow troubleshooting
* Cross-functional coordination
* Shift handover management
Why Join Us
This role provides direct responsibility for the people and processes that move customer orders through Amazon’s operations network. The supervisor will see the immediate effect of their decisions on safety, productivity, order quality and customer delivery.
The position can also provide a strong foundation for progression into broader operations-management responsibilities. Amazon promotes an inclusive workplace and provides reasonable accommodations for eligible candidates during recruitment, onboarding and employment.
About the Company
Amazon is a global technology and e-commerce company supported by an extensive network of fulfilment centers, sortation facilities and delivery stations. Its Operations teams coordinate people, processes and technology to move customer orders safely, accurately and efficiently. Q Tech General Trading LLC - G23 is the employing entity listed for this Dubai vacancy.
