Workplace Health and Safety Manager - Quick Commerce
Posted date [2026-10-04]
(ID: 52945)
 |
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Job Description and Requirements
Workplace Health and Safety Manager - Quick CommerceJob Snapshot
Role: Workplace Health and Safety Manager
Location: Dubai, UAE
Industry: Logistics and Supply Chain
Function: Occupational Health and Safety
Experience: 5+ years of increasing responsibility in WHS or environmental programs
Job Type: Full Time
Position Overview
Amazon is hiring a Workplace Health and Safety Manager in Dubai, UAE to lead WHS activities for third-party Quick Commerce operations. The role is responsible for developing safety standards, managing under-the-roof and on-the-road risks, strengthening regulatory compliance and leading continuous improvement across a fast-paced delivery environment.
Supporting Quick Commerce, also known as Amazon Now, the WHS Manager will oversee safety across dark stores, rider operations, material handling and rapid dispatch activities. The position combines field-based risk assessment, incident investigation, safety metrics, third-party compliance and team leadership across operations spanning multiple jurisdictions.
Job Details
Country: UAE
City: Dubai
Industry:
Logistics and Supply Chain
Function: Occupational Health and Safety
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Key Job Responsibilities
Operational Safety Leadership
Lead workplace health and safety activities across third-party Quick Commerce operations, establishing practical controls appropriate for high-throughput dark stores and rapid last mile delivery.
- Conduct regular visits to dark stores to evaluate workplace safety conditions.
- Identify hazards within fast-paced operational environments.
- Provide practical recommendations to reduce operational risk.
- Develop and implement safety standards appropriate to Quick Commerce activities.
- Reinforce Amazon supply chain, WHS and third-party safety requirements.
- Promote consistent safety practices across associates, riders, operational teams and third-party partners.
Risk Assessments and Safety Audits
Conduct structured assessments covering both under-the-roof and on-the-road operations.
- Perform workplace risk assessments.
- Conduct safety audits across dark stores.
- Evaluate rider-related risks.
- Assess material handling activities.
- Review equipment usage and associated hazards.
- Examine risks associated with rapid picking and dispatch operations.
- Evaluate compliance with applicable local and regional requirements.
- Prioritize identified risks according to their potential operational and safety impact.
Dark Store Safety
Quick Commerce operations require safety controls suited to compact, high-volume environments where picking and dispatch activities move rapidly.
The WHS Manager will assess dark store layouts, workflows, material handling practices and equipment usage to identify opportunities for reducing risk. New controls, procedures and mitigation measures will be developed where existing arrangements require improvement.
On-Road and Rider Safety
The role extends beyond facilities to safety risks associated with delivery activities.
The WHS Manager will assess rider operations and the risks associated with the transport methods used across Quick Commerce, including motorbikes, e-bikes and walkers. This requires an understanding of how dispatch processes, operational demands and on-road activities interact with overall safety performance.
Safety Metrics and Reporting
Monitor safety performance using incident information, leading indicators and operational metrics.
- Analyze safety performance data.
- Review incident and near-miss trends.
- Monitor leading safety indicators.
- Develop charts and graphical reporting where required.
- Identify recurring or emerging risk patterns.
- Prioritize areas requiring intervention.
- Communicate safety trends and priorities to relevant stakeholders.
- Use performance information to guide continuous improvement initiatives.
Incident Investigation
Support investigations involving incidents, near misses and serious injuries.
- Ensure incidents are reported within required timelines.
- Maintain accurate investigation documentation.
- Conduct or support root cause analysis.
- Identify contributing factors.
- Develop appropriate corrective and preventive actions.
- Track corrective actions through completion.
- Use investigation findings to reduce the likelihood of recurrence.
Safety Compliance
Ensure Quick Commerce operations remain aligned with relevant safety expectations across assigned countries.
- Support compliance with Amazon supply chain requirements.
- Maintain alignment with Amazon WHS standards.
- Monitor third-party safety policy compliance.
- Consider applicable local and regional regulatory requirements.
- Identify compliance gaps through audits and site observations.
- Work with operational and third-party stakeholders to address identified issues.
Safety Training and Engagement
Support the completion and effectiveness of safety training for associates, riders and third-party partners.
The WHS Manager will verify training effectiveness through workplace observations, audits and direct engagement rather than relying solely on completion records.
- Support required safety training activities.
- Monitor training completion.
- Evaluate whether training is being applied operationally.
- Lead daily and weekly safety briefings.
- Participate in safety stand-ups and operational discussions.
- Reinforce expectations with operations teams and third-party partners.
- Address observed knowledge or implementation gaps.
Continuous Improvement
Own and drive WHS improvement projects at country or regional level.
Projects may extend beyond an individual operation where broader safety improvements are required. The WHS Manager will identify opportunities, develop practical solutions and work across functions to implement improvements suited to the evolving Quick Commerce environment.
Team Leadership
Lead the WHS team supporting Quick Commerce operations.
- Provide direction and guidance to WHS team members.
- Support hiring and team development.
- Coach team members on safety practices and operational priorities.
- Build capability within the WHS function.
- Establish clear expectations around safety performance and compliance.
- Support effective execution across assigned operations.
Cross-Functional Collaboration
Represent Quick Commerce safety risks, trends and priorities in regional and cross-functional WHS discussions.
The role will work closely with operational leadership, third-party partners and other relevant stakeholders to ensure safety considerations remain integrated into operational decisions and improvement initiatives.
Basic Qualifications
- Bachelor\'s degree.
- 5+ years of progressively responsible experience in WHS or environmental programs within manufacturing, production or service operations.
- Knowledge of Microsoft Office products and applications.
- Experience using pivot tables.
- Ability to develop charts and graphics.
- NEBOSH National General Certificate, Health and Safety NVQ Level 3, or equivalent qualification.
Preferred Qualifications
- Experience implementing lean principles and process improvement in an operational environment.
- Experience working within a fast-paced, dynamic organization.
- Experience managing safety across both under-the-roof and on-the-road operations.
Key Skills
- Workplace health and safety management.
- Quick Commerce operational safety.
- Dark store safety.
- On-road risk management.
- Rider safety.
- Risk assessment.
- Safety auditing.
- Incident and near-miss investigation.
- Root cause analysis.
- Corrective action management.
- Regulatory compliance.
- Third-party safety management.
- Safety metrics and trend analysis.
- Microsoft Office.
- Pivot tables.
- Safety reporting.
- WHS training and engagement.
- Lean principles.
- Process improvement.
- Cross-functional leadership.
- WHS team management.
About the Team
This role provides dedicated Workplace Health and Safety support to Amazon\'s Quick Commerce operations. Quick Commerce, also known as Amazon Now, is an ultra-fast delivery service designed to deliver orders to customers in under 30 minutes.
The operation handles high-frequency everyday products including groceries, fresh produce, perishables and household essentials. Orders are fulfilled through strategically located micro-fulfillment warehouses and delivered using multiple transport methods, including motorbikes, e-bikes and walkers.
Quick Commerce currently operates in the UAE, Saudi Arabia and Egypt, with growth plans involving Turkey and South Africa.
Role Impact
The WHS Manager will connect safety strategy with the realities of rapid fulfillment and last mile delivery. By combining site-level risk management, rider safety, incident investigation, performance analysis and team leadership, the role will help establish controls suited to the pace and complexity of Quick Commerce operations.
About the Company
This Amazon vacancy is associated with Q-Express Documents Transport. The Workplace Health and Safety Manager will lead safety support for third-party Quick Commerce operations, focusing on operational risk reduction, regulatory and program compliance, incident prevention and continuous improvement.
Function: Occupational Health and Safety
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Key Job Responsibilities
Operational Safety Leadership
Lead workplace health and safety activities across third-party Quick Commerce operations, establishing practical controls appropriate for high-throughput dark stores and rapid last mile delivery.
- Conduct regular visits to dark stores to evaluate workplace safety conditions.
- Identify hazards within fast-paced operational environments.
- Provide practical recommendations to reduce operational risk.
- Develop and implement safety standards appropriate to Quick Commerce activities.
- Reinforce Amazon supply chain, WHS and third-party safety requirements.
- Promote consistent safety practices across associates, riders, operational teams and third-party partners.
Risk Assessments and Safety Audits
Conduct structured assessments covering both under-the-roof and on-the-road operations.
- Perform workplace risk assessments.
- Conduct safety audits across dark stores.
- Evaluate rider-related risks.
- Assess material handling activities.
- Review equipment usage and associated hazards.
- Examine risks associated with rapid picking and dispatch operations.
- Evaluate compliance with applicable local and regional requirements.
- Prioritize identified risks according to their potential operational and safety impact.
Dark Store Safety
Quick Commerce operations require safety controls suited to compact, high-volume environments where picking and dispatch activities move rapidly.
The WHS Manager will assess dark store layouts, workflows, material handling practices and equipment usage to identify opportunities for reducing risk. New controls, procedures and mitigation measures will be developed where existing arrangements require improvement.
On-Road and Rider Safety
The role extends beyond facilities to safety risks associated with delivery activities.
The WHS Manager will assess rider operations and the risks associated with the transport methods used across Quick Commerce, including motorbikes, e-bikes and walkers. This requires an understanding of how dispatch processes, operational demands and on-road activities interact with overall safety performance.
Safety Metrics and Reporting
Monitor safety performance using incident information, leading indicators and operational metrics.
- Analyze safety performance data.
- Review incident and near-miss trends.
- Monitor leading safety indicators.
- Develop charts and graphical reporting where required.
- Identify recurring or emerging risk patterns.
- Prioritize areas requiring intervention.
- Communicate safety trends and priorities to relevant stakeholders.
- Use performance information to guide continuous improvement initiatives.
Incident Investigation
Support investigations involving incidents, near misses and serious injuries.
- Ensure incidents are reported within required timelines.
- Maintain accurate investigation documentation.
- Conduct or support root cause analysis.
- Identify contributing factors.
- Develop appropriate corrective and preventive actions.
- Track corrective actions through completion.
- Use investigation findings to reduce the likelihood of recurrence.
Safety Compliance
Ensure Quick Commerce operations remain aligned with relevant safety expectations across assigned countries.
- Support compliance with Amazon supply chain requirements.
- Maintain alignment with Amazon WHS standards.
- Monitor third-party safety policy compliance.
- Consider applicable local and regional regulatory requirements.
- Identify compliance gaps through audits and site observations.
- Work with operational and third-party stakeholders to address identified issues.
Safety Training and Engagement
Support the completion and effectiveness of safety training for associates, riders and third-party partners.
The WHS Manager will verify training effectiveness through workplace observations, audits and direct engagement rather than relying solely on completion records.
- Support required safety training activities.
- Monitor training completion.
- Evaluate whether training is being applied operationally.
- Lead daily and weekly safety briefings.
- Participate in safety stand-ups and operational discussions.
- Reinforce expectations with operations teams and third-party partners.
- Address observed knowledge or implementation gaps.
Continuous Improvement
Own and drive WHS improvement projects at country or regional level.
Projects may extend beyond an individual operation where broader safety improvements are required. The WHS Manager will identify opportunities, develop practical solutions and work across functions to implement improvements suited to the evolving Quick Commerce environment.
Team Leadership
Lead the WHS team supporting Quick Commerce operations.
- Provide direction and guidance to WHS team members.
- Support hiring and team development.
- Coach team members on safety practices and operational priorities.
- Build capability within the WHS function.
- Establish clear expectations around safety performance and compliance.
- Support effective execution across assigned operations.
Cross-Functional Collaboration
Represent Quick Commerce safety risks, trends and priorities in regional and cross-functional WHS discussions.
The role will work closely with operational leadership, third-party partners and other relevant stakeholders to ensure safety considerations remain integrated into operational decisions and improvement initiatives.
Basic Qualifications
- Bachelor\'s degree.
- 5+ years of progressively responsible experience in WHS or environmental programs within manufacturing, production or service operations.
- Knowledge of Microsoft Office products and applications.
- Experience using pivot tables.
- Ability to develop charts and graphics.
- NEBOSH National General Certificate, Health and Safety NVQ Level 3, or equivalent qualification.
Preferred Qualifications
- Experience implementing lean principles and process improvement in an operational environment.
- Experience working within a fast-paced, dynamic organization.
- Experience managing safety across both under-the-roof and on-the-road operations.
Key Skills
- Workplace health and safety management.
- Quick Commerce operational safety.
- Dark store safety.
- On-road risk management.
- Rider safety.
- Risk assessment.
- Safety auditing.
- Incident and near-miss investigation.
- Root cause analysis.
- Corrective action management.
- Regulatory compliance.
- Third-party safety management.
- Safety metrics and trend analysis.
- Microsoft Office.
- Pivot tables.
- Safety reporting.
- WHS training and engagement.
- Lean principles.
- Process improvement.
- Cross-functional leadership.
- WHS team management.
About the Team
This role provides dedicated Workplace Health and Safety support to Amazon\'s Quick Commerce operations. Quick Commerce, also known as Amazon Now, is an ultra-fast delivery service designed to deliver orders to customers in under 30 minutes.
The operation handles high-frequency everyday products including groceries, fresh produce, perishables and household essentials. Orders are fulfilled through strategically located micro-fulfillment warehouses and delivered using multiple transport methods, including motorbikes, e-bikes and walkers.
Quick Commerce currently operates in the UAE, Saudi Arabia and Egypt, with growth plans involving Turkey and South Africa.
Role Impact
The WHS Manager will connect safety strategy with the realities of rapid fulfillment and last mile delivery. By combining site-level risk management, rider safety, incident investigation, performance analysis and team leadership, the role will help establish controls suited to the pace and complexity of Quick Commerce operations.
About the Company
This Amazon vacancy is associated with Q-Express Documents Transport. The Workplace Health and Safety Manager will lead safety support for third-party Quick Commerce operations, focusing on operational risk reduction, regulatory and program compliance, incident prevention and continuous improvement.
