Field Service Technician - Construction Equipment
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Field Service Technician - Construction EquipmentJob Snapshot
Role: Field Service Technician - Construction Equipment
Location: Dubai, United Arab Emirates
Industry: Machinery
Function: Equipment Install-Maintain-Repair
Experience: Minimum 3-5 years of relevant experience
Job Type: Full Time
Position Overview
Al-Futtaim is seeking a Field Service Technician - Construction Equipment in Dubai, United Arab Emirates to maintain, inspect, troubleshoot, and repair Volvo construction equipment at customer sites. The role requires practical heavy-equipment experience and strong diagnostic capability across hydraulic, electrical, engine, and transmission systems. The technician will help maintain machine reliability, reduce equipment downtime, and provide customers with accurate technical support while following manufacturer procedures and workplace safety standards.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Machinery
Function: Equipment Install-Maintain-Repair
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Overview of the Role
The Field Service Technician will provide hands-on maintenance and repair
The position requires the ability to work confidently with major mechanical and electrical systems while using technical manuals, wiring diagrams, and manufacturer service documentation. Clear communication with customers and internal teams is also important when reporting equipment condition, repair progress, and recommended maintenance.
What You Will Do
- Remove, install, disassemble, and assemble major machine components, including engines, transmissions, and axles.
- Diagnose faults and repair hydraulic, electrical, engine, and transmission systems using approved procedures.
- Carry out equipment inspections to identify maintenance requirements and support machine reliability.
- Use technical manuals, wiring diagrams, schematics, and service documentation to complete repairs accurately.
- Perform preventive maintenance and corrective repairs according to manufacturer standards and operating procedures.
- Maintain accurate service records, job cards, and timesheets in accordance with quality and compliance requirements.
- Communicate technical findings, repair progress, and recommendations clearly to customers, supervisors, and colleagues.
- Share technical knowledge and provide guidance to team members when required.
- Maintain company tools, service vehicles, and other assigned assets responsibly.
- Follow health, safety, and workplace requirements during field service activities.
- Adapt to changing operational priorities and complete assigned work within agreed timelines.
- Maintain professional standards during customer interactions and contribute to a collaborative working environment.
Required Skills
- Practical diagnostic and troubleshooting capability across hydraulic, electrical, engine, and transmission systems.
- Ability to read and interpret technical manuals, wiring diagrams, schematics, and service documentation.
- Strong knowledge of engines, transmissions, axles, hydraulic systems, and electrical systems.
- Experience inspecting heavy equipment and identifying maintenance and repair requirements.
- Good written and spoken English communication skills.
- Strong organizational ability with attention to technical accuracy and quality.
- Ability to manage field workloads and changing operational requirements.
- Commitment to workplace safety, compliance, and continuous technical learning.
What Equips You for the Role
- Diploma in Mechanical Engineering or Bachelor\'s Degree in Engineering.
- Minimum 3-5 years of hands-on field service, maintenance, or repair experience within the construction equipment or heavy equipment industry.
- Experience maintaining and repairing Volvo or construction equipment.
- Previous experience with Volvo construction equipment is strongly preferred.
- Demonstrated experience working with hydraulic, electrical, engine, and transmission systems.
- Ability to interpret service manuals, technical documentation, and wiring diagrams.
- Experience conducting equipment inspections and identifying maintenance needs.
- Valid UAE Driving Licence.
About Al-Futtaim Automotive
Al-Futtaim Automotive operates across eight countries in the Middle East, Asia, and North Africa. Its activities span passenger vehicles, commercial vehicles, and industrial equipment, supported by logistics, leasing, aftersales, and financial services.
The business represents a portfolio of more than 25 brands and has more than 9,000 colleagues. Its focus includes mobility, customer experience, innovation, and digital transformation while serving individuals, businesses, and communities across its markets.



