Key Responsibilities:
Oversee all aspects of banquet guest service and core standards, ensuring the creation of innovative ideas to enhance the hotel’s offerings.
Manage the daily supervision, coordination, and direction of all banquet colleagues.
Ensure all banquet functions maintain a first-class, positive visual impact, including ambiance, cleanliness, orderliness, and service flow.
Work closely with the culinary and stewarding teams to ensure food quality and timely service.
Lead and coach all banquet team members, fostering high employee morale and team spirit.
Create and implement training programs to deliver and sustain 5-star service standards.
Ensure a safe working environment by adhering to and promoting health and safety standards.
Maintain a preventative cleaning and maintenance program for all banquet areas and equipment.
Qualifications
Minimum 2-3 years in a similar role within a luxury or lifestyle hotel environment.
Proven experience managing high-quality banquet operations.
Strong organizational, multitasking, and problem-solving abilities.
Excellent communication and interpersonal skills.
Ability to lead diverse teams and work effectively with multinational guests.
Proficiency in MS Office and event management software.
Additional Information
Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do. We’re the fastest-growing lifestyle hospitality company, and we’re not slowing down. We’re expanding into new countries and cities, creating exciting opportunities.
Inspiring Discovery
Our purpose is to Inspire Discovery for our guests, but we also look to inspire our teams. We inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities.
Inclusive Culture
Our culture is purpose-driven, dynamic and inclusive which puts our community at the heart of everything we do. We’re open minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work.
Global Perks
Being part of the Ennismore family comes with some incredible perks, including everyone’s favourite, our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.