Manage day-to-day bar operations, including inventory control, staff scheduling, and maintaining a clean, well-stocked environment
Create innovative drink menus and collaborate with the kitchen team on food offerings
Monitor and analyze customer behavior and sales trends to optimize bar performance
Develop and maintain a budget, focusing on cost control and profitability
Plan and execute special events and promotions to attract and retain customers
Hire, train, and supervise bar staff, fostering a positive and collaborative work environment
Ensure compliance with local alcohol service laws and health and safety regulations
Establish and maintain relationships with vendors and suppliers
Implement and manage point-of-sale systems and bar management technologies
Collaborate with other departments to enhance overall guest satisfaction
Continuously evaluate and improve bar offerings, service quality, and operational efficiency
Develop and implement strategies to increase bar revenue and profitability
Conduct regular staff meetings to address concerns, share feedback, and improve team performance
Stay updated on industry trends and incorporate new ideas to keep the bar offerings fresh and appealing
Manage customer feedback and complaints, ensuring prompt resolution and maintaining a positive reputation for the establishment
Qualifications
Minimum of 2 years\' experience managing a high-volume sports bar establishment.
Demonstrated ability to plan and execute large-scale events, including major sports viewing parties, trivia nights, and live music performances, to create a dynamic and engaging atmosphere.
Proven track record of collaborating effectively with the Food & Beverage Manager to develop and implement strategic promotional initiatives, including daily and weekly promotions and social media marketing campaigns.
Exceptional networking skills to establish and maintain relationships with local sports teams, leagues, and businesses, with the aim of enhancing visibility and fostering customer loyalty.
Demonstrated proficiency in developing and maintaining a robust regular guest database for the sports bar, utilizing customer relationship management techniques.
Substantial experience working with business promoters to drive traffic and increase revenue.
In-depth knowledge of inventory management, cost control measures, and financial planning specific to sports bar operations.
Comprehensive understanding of various sports and a genuine passion for the industry, essential for elevating the overall experience for sports enthusiasts.