Preparing Coffee and Beverages: Brew espresso and prepare a variety of coffee drinks (e.g., lattes, cappuccinos, macchiatos). Make other beverages such as teas, smoothies, and cold brews. Follow recipes and maintain consistency in drink preparation.
Customer Service: Greet customers and take their orders in a friendly and professional manner. Offer product suggestions and answer questions about the menu. Handle customer complaints and concerns with patience and professionalism. Maintain a positive and welcoming atmosphere
Cleaning and Maintenance: Clean coffee machines, grinders, and other equipment to ensure proper functioning. Keep the work area, including counters, tables, and floors, tidy and organized. Restock supplies such as coffee beans, milk, cups, and napkins.
Inventory Management: Monitor stock levels and alert management when supplies are running low. Assist in receiving and organizing deliveries of coffee beans, milk, and other supplies.
Qualifications
Previous service experience is an asset
Ability to interact positively with customers, take orders, and provide excellent service.
Consistently making high-quality drinks and ensuring accuracy in orders.
Excellent communication and organizational skills
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remain calm and courteous at all times
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