In our quest to create ‘great moments for everyone, everyday’, Majid Al Futtaim has enabled happiness in the lives of people from around the world. Find out more about who we are.

Customer Service Officer - Emirati | MAF Entertainment | VOX Cinemas, Magic Planet, and Snow Abu Dhabi ROLE SUMMARY
To perform duties required on site at a consistently high service level whilst working within guidelines of Majid Al Futtaim Entertainment's policies and procedures
Location: Abu Dhabi, Ajman, Dubai and Sharjah


ROLE PROFILE

Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests
Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift
Utilise suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction
Abide by policies & procedures listed in Majid Al Futtaim Entertainment's health and safety management program to ensure a safe environment for guest, colleagues and self
Provide assistance to others where possible regardless of which department is listed on the roster
Follow food hygiene policies to ensure all food & beverage served to guests is safe and free of contamination

REQUIREMENTS

Be available to work shifts, on weekends and public holidays as per the roster
Strong communication skills
Customer service orientation
Minimum High School Certificate

Job Title Customer Service Officer Job Description Customer Service Officer - Emirati | MAF Entertainment | VOX Cinemas, Magic Planet, and Snow Abu Dhabi ROLE SUMMARY To perform duties required on site at a consistently high service level whilst working within guidelines of Majid Al Futtaim Entertainment's policies and procedures Location: Abu Dhabi, Ajman, Dubai and Sharjah ROLE PROFILE Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift Utilise suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction Abide by policies & procedures listed in Majid Al Futtaim Entertainment's health and safety management program to ensure a safe environment for guest, colleagues and self Provide assistance to others where possible regardless of which department is listed on the roster Follow food hygiene policies to ensure all food & beverage served to guests is safe and free of contamination REQUIREMENTS Be available to work shifts, on weekends and public holidays as per the roster Strong communication skills Customer service orientation Minimum High School Certificate Post Details

Job Start Date Salary from 0.00 Salary to 0.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Work Experience 1-2 Years Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Management Consulting Job Function Job Functions -> Management Employers Details Company Majid Al Futtaim Contact Person Designation Telephone +97142949999 Email socialmediamaf.ae