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When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you.
To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch.... |
Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
Checks guest out of the hotel, preparing and explaining the bill.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
What you bring
One + years experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest’s preferences.
What we offer
Work Authorization
Competitive tax-free salary and service charge
End of service gratuity
Complimentary full board living accommodation in a high quality, well-resourced staff housing
Vibrant fitness facilities including gym and swimming pool
Free transportation to and from work
Medical and life insurance
Paid annual leave
Paid home leave tickets
Social and sporting events
Learning & Development Programs
Career opportunities and international transfer
Checks guest out of the hotel, preparing and explaining the bill.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
What you bring
One + years experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest’s preferences.
What we offer
Work Authorization
Competitive tax-free salary and service charge
End of service gratuity
Complimentary full board living accommodation in a high quality, well-resourced staff housing
Vibrant fitness facilities including gym and swimming pool
Free transportation to and from work
Medical and life insurance
Paid annual leave
Paid home leave tickets
Social and sporting events
Learning & Development Programs
Career opportunities and international transfer
