Front Office Intern at InterContinental Fujairah Resort Job Vacancy in UAE Dubai
Posted date [2024-11-05]
(ID: 32481)
Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,†in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display†title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies.... |
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.
What\'s your passion? Whether you\'re into knitting, kite flying or karaoke, at IHG we\'re interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we\'re looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.
Your Day to Day
As Front Office Intern, you will be learning to act as the central communication point of contact at the hotel by providing and co-ordinating rapid responses to all guest requests, inquiries and needs; as well as assigning work orders to appropriate personnel. To identify and anticipate guest needs; ensure complete guest satisfaction.
Some of your main role responsibilities are:
Promote Inter-hotel sales, in house facilities and Food & Beverage outlets.
To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest to maximize hotel sales.
Maintain comprehensive knowledge of standard reservation procedures.
Greet guests at all times in a friendly and helpful manner and attempt to learn and use guests’ name at every opportunity.
Take action so as to guarantee that guests depart from the hotel with a positive impression of hotel services.
Maintain current information on all general activities of the hotel
Attend to guests’ inquiries and requests, refer problems to Supervisor if he/she unable to assist.
Monitors all calls that are in queue and answers appropriately.
Notify guests or internal staff of any delays in performing work orders and call back guests to ensure guest satisfaction within accepted time frame.
Well aware of the restaurants operating hours and specials/promotions within the operation as well as catering space requirements and locations
The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.
What\'s your passion? Whether you\'re into knitting, kite flying or karaoke, at IHG we\'re interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we\'re looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.
Your Day to Day
As Front Office Intern, you will be learning to act as the central communication point of contact at the hotel by providing and co-ordinating rapid responses to all guest requests, inquiries and needs; as well as assigning work orders to appropriate personnel. To identify and anticipate guest needs; ensure complete guest satisfaction.
Some of your main role responsibilities are:
Promote Inter-hotel sales, in house facilities and Food & Beverage outlets.
To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest to maximize hotel sales.
Maintain comprehensive knowledge of standard reservation procedures.
Greet guests at all times in a friendly and helpful manner and attempt to learn and use guests’ name at every opportunity.
Take action so as to guarantee that guests depart from the hotel with a positive impression of hotel services.
Maintain current information on all general activities of the hotel
Attend to guests’ inquiries and requests, refer problems to Supervisor if he/she unable to assist.
Monitors all calls that are in queue and answers appropriately.
Notify guests or internal staff of any delays in performing work orders and call back guests to ensure guest satisfaction within accepted time frame.
Well aware of the restaurants operating hours and specials/promotions within the operation as well as catering space requirements and locations
