Survey Manager - Research Operations
Posted date [2026-08-06]
(ID: 49103)
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AECOM is a global leader in infrastructure development, engineering, and project management solutions, dedicated to building a better, smarter, and more sustainable world. With unmatched expertise in construction, civil engineering, architecture, environmental consulting, and urban development, AECOM helps clients tackle complex challenges across water, energy, transportation, oil and gas, renewable energy, and smart city projects. As one of the world’s leading engineering and construction companies in the UAE, Saudi Arabia, Qatar, and the wider Gulf region, AECOM partners with both government and private organizations to deliver innovative, sustainable, and cost-effective infrastructure solutions through every stage of the project lifecycle from advisory and design to engineering, procurement, and construction management. Headquartered in the United States and operating across the Middle East, AECOM is a Fortune 500 company with annual revenue of USD 16.1 billion in fiscal year 2024. Its projects shape skylines, transportation systems, and energy networks across major Gulf cities such as Dubai, Abu Dhabi, Doha, Riyadh, and Muscat. For those seeking engineering jobs in Dubai, construction management roles in the UAE, civil engineering careers in Saudi Arabia, or infrastructure project opportunities across the Middle East, AECOM offers a world-class environment for growth and innovation. Discover the latest AECOM Gulf and Middle East job openings at careersingulf.com, the region’s leading job portal for engineering, architecture, construction, and project management careers.... |
Job Description and Requirements
Survey Manager - Research OperationsJob Snapshot
Role: Survey Manager - Research Operations
Location: Riyadh, Saudi Arabia
Industry: Market Research
Function: Market Research
Experience: 15 years
Job Type: Full-time
Position Overview
The Survey Manager - Research Operations role in Riyadh, Saudi Arabia is a senior Market Research opportunity focused on survey design, statistical analysis, data quality, and research project delivery. AECOM is hiring an experienced manager to lead end-to-end survey programs, supervise multidisciplinary teams, and translate complex findings into practical recommendations for clients and internal stakeholders.
Job Details
Country: Saudi Arabia
City: Riyadh
Industry: Market Research
Function: Market Research
Salary: 25000-38000
Estimated salary range based on similar jobs in Riyadh; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Survey Manager will oversee the full research cycle, from defining objectives and developing questionnaires to controlling data collection, completing statistical analysis, and
presenting final findings. The position requires a balance of methodological expertise, project leadership, commercial awareness, and clear stakeholder communication.
Accurate survey results can influence project planning, investment decisions, service improvements, and organizational strategy. This manager will protect research quality by applying suitable sampling methods, monitoring performance indicators, resolving data issues, and ensuring that each project meets agreed timelines, budgets, and compliance requirements.
Key Responsibilities
* Design survey instruments and questionnaires that align with research objectives and stakeholder information needs.
* Select appropriate sampling frameworks, response scales, research methods, and data collection approaches.
* Manage survey assignments from initial planning through fieldwork, analysis, reporting, and final presentation.
* Establish project schedules, staffing requirements, budgets, milestones, and quality expectations.
* Oversee data collection activities and introduce validation procedures that protect accuracy and completeness.
* Monitor response rates, sample quality, survey completion patterns, and fieldwork performance.
* Investigate incomplete, inconsistent, duplicated, or unreliable responses and coordinate corrective action.
* Analyze quantitative survey data using statistical techniques and specialist analytical software.
* Identify meaningful trends, correlations, patterns, risks, and stakeholder insights.
* Convert technical results into clear recommendations that support management and client decisions.
* Prepare research reports, executive summaries, visual presentations, dashboards, and supporting documentation.
* Present findings to clients, senior leaders, project teams, and audiences with different levels of technical knowledge.
* Coordinate with internal departments to confirm requirements, resolve issues, and maintain delivery progress.
* Manage client expectations by providing accurate updates on scope, timing, methodology, and research limitations.
* Maintain survey platforms and assess tools that could improve automation, data quality, or operational efficiency.
* Apply recognized research standards, ethical requirements, privacy principles, and regulatory controls.
* Lead, coach, and develop survey researchers, analysts, coordinators, and supporting team members.
* Review project expenditure and keep survey activities within approved financial limits.
* Evaluate completed projects and refine methodologies based on performance data and lessons learned.
Ideal Profile
The position requires at least 15 years of professional experience in survey management, market research, quantitative research, or a closely related discipline. Candidates should demonstrate substantial knowledge of questionnaire development, sampling methodology, statistical analysis, data interpretation, and research quality assurance.
A successful applicant will be comfortable managing several assignments at once while controlling schedules, resources, costs, and stakeholder expectations. Strong written communication and presentation skills are essential, particularly the ability to explain complex analytical findings in practical business language.
Experience leading research teams, advising clients, and mentoring junior professionals is required. Familiarity with advanced statistical applications such as SPSS or R will be highly beneficial, together with experience using digital survey platforms and data visualization tools.
Skills Set
* Survey instrument design
* Questionnaire development
* Sampling methodology
* Quantitative research
* Statistical analysis
* Data interpretation
* Survey quality assurance
* Research project management
* Fieldwork coordination
* Response rate optimization
* Data validation
* SPSS
* R
* Survey software platforms
* Data visualization
* Research reporting
* Executive presentations
* Budget management
* Cost control
* Client relationship management
* Stakeholder coordination
* Research ethics and compliance
* Team leadership
* Training and mentoring
Why Join Us
This role provides the opportunity to direct high-value research activities that can shape decisions across infrastructure, buildings, planning, and development programs. The successful candidate will combine analytical expertise with leadership responsibility while improving how survey information is collected, evaluated, and applied.
AECOM offers access to multidisciplinary specialists, complex regional projects, advanced research requirements, and international professional networks. The position creates scope to strengthen technical leadership, develop research teams, and introduce more efficient survey methods within a growing Saudi Arabian project environment.
About the Company
AECOM is a global infrastructure consulting firm delivering planning, design, engineering, environmental, program management, and construction management services. Its teams support public- and private-sector clients in developing sustainable and resilient solutions across buildings, transportation, water, energy, and environmental projects.
Accurate survey results can influence project planning, investment decisions, service improvements, and organizational strategy. This manager will protect research quality by applying suitable sampling methods, monitoring performance indicators, resolving data issues, and ensuring that each project meets agreed timelines, budgets, and compliance requirements.
Key Responsibilities
* Design survey instruments and questionnaires that align with research objectives and stakeholder information needs.
* Select appropriate sampling frameworks, response scales, research methods, and data collection approaches.
* Manage survey assignments from initial planning through fieldwork, analysis, reporting, and final presentation.
* Establish project schedules, staffing requirements, budgets, milestones, and quality expectations.
* Oversee data collection activities and introduce validation procedures that protect accuracy and completeness.
* Monitor response rates, sample quality, survey completion patterns, and fieldwork performance.
* Investigate incomplete, inconsistent, duplicated, or unreliable responses and coordinate corrective action.
* Analyze quantitative survey data using statistical techniques and specialist analytical software.
* Identify meaningful trends, correlations, patterns, risks, and stakeholder insights.
* Convert technical results into clear recommendations that support management and client decisions.
* Prepare research reports, executive summaries, visual presentations, dashboards, and supporting documentation.
* Present findings to clients, senior leaders, project teams, and audiences with different levels of technical knowledge.
* Coordinate with internal departments to confirm requirements, resolve issues, and maintain delivery progress.
* Manage client expectations by providing accurate updates on scope, timing, methodology, and research limitations.
* Maintain survey platforms and assess tools that could improve automation, data quality, or operational efficiency.
* Apply recognized research standards, ethical requirements, privacy principles, and regulatory controls.
* Lead, coach, and develop survey researchers, analysts, coordinators, and supporting team members.
* Review project expenditure and keep survey activities within approved financial limits.
* Evaluate completed projects and refine methodologies based on performance data and lessons learned.
Ideal Profile
The position requires at least 15 years of professional experience in survey management, market research, quantitative research, or a closely related discipline. Candidates should demonstrate substantial knowledge of questionnaire development, sampling methodology, statistical analysis, data interpretation, and research quality assurance.
A successful applicant will be comfortable managing several assignments at once while controlling schedules, resources, costs, and stakeholder expectations. Strong written communication and presentation skills are essential, particularly the ability to explain complex analytical findings in practical business language.
Experience leading research teams, advising clients, and mentoring junior professionals is required. Familiarity with advanced statistical applications such as SPSS or R will be highly beneficial, together with experience using digital survey platforms and data visualization tools.
Skills Set
* Survey instrument design
* Questionnaire development
* Sampling methodology
* Quantitative research
* Statistical analysis
* Data interpretation
* Survey quality assurance
* Research project management
* Fieldwork coordination
* Response rate optimization
* Data validation
* SPSS
* R
* Survey software platforms
* Data visualization
* Research reporting
* Executive presentations
* Budget management
* Cost control
* Client relationship management
* Stakeholder coordination
* Research ethics and compliance
* Team leadership
* Training and mentoring
Why Join Us
This role provides the opportunity to direct high-value research activities that can shape decisions across infrastructure, buildings, planning, and development programs. The successful candidate will combine analytical expertise with leadership responsibility while improving how survey information is collected, evaluated, and applied.
AECOM offers access to multidisciplinary specialists, complex regional projects, advanced research requirements, and international professional networks. The position creates scope to strengthen technical leadership, develop research teams, and introduce more efficient survey methods within a growing Saudi Arabian project environment.
About the Company
AECOM is a global infrastructure consulting firm delivering planning, design, engineering, environmental, program management, and construction management services. Its teams support public- and private-sector clients in developing sustainable and resilient solutions across buildings, transportation, water, energy, and environmental projects.
