Customer Service Executive - Join Our Dynamic Team in Dubai Job Vacancy in UAE Dubai
Posted date [2024-12-31]
(ID: 33046)
Job Description:
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Executive in Dubai. In this role, you will be responsible for managing customer queries and complaints, processing orders, and ensuring a high level of customer satisfaction across various communication channels. This position offers an excellent opportunity to contribute to our company\'s success while advancing your career in a supportive environment.
Key Responsibilities:
Provide accurate, valid, and complete information to customers using the appropriate methods and tools.
Meet personal and team-related customer service targets and call handling quotas.
Handle customer inquiries via phone, email, and other communication channels promptly and professionally.
Process orders, modifications, and escalate complaints as necessary.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Collaborate with team members and other departments to resolve customer issues effectively.
Identify and assess customers\' needs to achieve satisfaction.
Follow communication procedures, guidelines, and policies.
Qualifications:
Proven experience as a Customer Service Executive or in a similar customer support role.
Strong phone contact handling skills and active listening abilities.
Familiarity with Customer Relationship Management (CRM) systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Customer-oriented mindset with the ability to adapt and respond to different types of characters.
Applicants must be currently residing in the UAE.
Why Join Us:
Be part of a dynamic and growing company in the textiles industry.
Opportunity to work in a collaborative and supportive environment that values professional growth.
Competitive salary package with benefits.
Contribute to delivering exceptional customer service in Dubai.
How to Apply:
Interested candidates are invited to send their resume to shagung.123sharma
gmail.com. For inquiries, please contact us at +971 50 230 5233.
We look forward to welcoming a passionate Customer Service Executive to our team who is eager to make a positive impact on our customer experience.
Note: Only applicants currently residing in the UAE will be considered.
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Executive in Dubai. In this role, you will be responsible for managing customer queries and complaints, processing orders, and ensuring a high level of customer satisfaction across various communication channels. This position offers an excellent opportunity to contribute to our company\'s success while advancing your career in a supportive environment.
Key Responsibilities:
Provide accurate, valid, and complete information to customers using the appropriate methods and tools.
Meet personal and team-related customer service targets and call handling quotas.
Handle customer inquiries via phone, email, and other communication channels promptly and professionally.
Process orders, modifications, and escalate complaints as necessary.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Collaborate with team members and other departments to resolve customer issues effectively.
Identify and assess customers\' needs to achieve satisfaction.
Follow communication procedures, guidelines, and policies.
Qualifications:
Proven experience as a Customer Service Executive or in a similar customer support role.
Strong phone contact handling skills and active listening abilities.
Familiarity with Customer Relationship Management (CRM) systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Customer-oriented mindset with the ability to adapt and respond to different types of characters.
Applicants must be currently residing in the UAE.
Why Join Us:
Be part of a dynamic and growing company in the textiles industry.
Opportunity to work in a collaborative and supportive environment that values professional growth.
Competitive salary package with benefits.
Contribute to delivering exceptional customer service in Dubai.
How to Apply:
Interested candidates are invited to send their resume to shagung.123sharma
gmail.com. For inquiries, please contact us at +971 50 230 5233. We look forward to welcoming a passionate Customer Service Executive to our team who is eager to make a positive impact on our customer experience.
Note: Only applicants currently residing in the UAE will be considered.
