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NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates, and the third largest in Oman. Since 1975, we have provided high quality, personalised, and compassionate care to our patients and are proud to have earned the trust of millions of people in the UAE and around the world. |
Supervises the Billing department and is responsible for the overall direction, coordination and evaluation of this department. Supervisor responsibilities are carried out in accordance with the organization’s policies and procedure.
Responsibilities include training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Daily Reporting for last day Revenue, Insurance Approval status, coding Status, billing closer/pending status for all type of patient i.e. Corporate, Cash, Insurance.
Redefining the TATs time to time for better coordination, Assure all cash deposited daily.
In time accuracy of info, capturing Revenue via on Job Audit s of all crucial service areas and for IPD Audit.
Daily issues of various gaps need to address with relevant HODs.
All Matrix, checklist, trackers implement to have measurable process control, Leansigma tech with round robin duty Rota for effective assessment
Taking care of pricing, package costing, New Services etc. areas. Internal Audit as well as external audit
Oversees flow and completion of daily billing functions and assigned duties to individual staff to ensure efficiency.
Interviews applicants for billing positions and oversees training of new employees, having the option of delegating training of select process to individual staff.
Prepares for and conducts Billing staff meetings as needed.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
Responsibilities include training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Daily Reporting for last day Revenue, Insurance Approval status, coding Status, billing closer/pending status for all type of patient i.e. Corporate, Cash, Insurance.
Redefining the TATs time to time for better coordination, Assure all cash deposited daily.
In time accuracy of info, capturing Revenue via on Job Audit s of all crucial service areas and for IPD Audit.
Daily issues of various gaps need to address with relevant HODs.
All Matrix, checklist, trackers implement to have measurable process control, Leansigma tech with round robin duty Rota for effective assessment
Taking care of pricing, package costing, New Services etc. areas. Internal Audit as well as external audit
Oversees flow and completion of daily billing functions and assigned duties to individual staff to ensure efficiency.
Interviews applicants for billing positions and oversees training of new employees, having the option of delegating training of select process to individual staff.
Prepares for and conducts Billing staff meetings as needed.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
