In 2022, AD Ports Group delivered a remarkable growth story during a transformational year, which included significant global expansion and record results. As a result, the Group has established itself as a regional champion and will continue to focus on scaling up its world-class capabilities.

Preparation and execution of the Logistic Administrative process to meet deadlines.
Prepare/send complete and accurate daily activity reports to clients, if/whenever required
Coordinate other internal departments on the status of containers planning / ASN issues / Order issues / IT issues with professionalism and promptness.
Guide Tally clerks and MHEs operators on Put away/pick process whenever required.
Escalation of issues in time in case of wrong orders/documents or other related issues on time
Send performance reports to client in a timely manner.
Ensure FEFO is followed & to proceed for any exception with client written approval.
RESPONSIBILITIES
Maintain proper record management to enable appropriate storage of files.
Transfer records to electronic filing system successively
Schedule and coordinate the entity transfer as per client requirement.
Develop business relationships with clients.
Customer complaints to be handled and report to relevant team for recording & further action.
Ensure to report the damages (Operational/Received) to relevant team for recording and further action.
Report any inventory mismatches to relevant team for setting CAPA.
Establish a culture of Customer 1st within the Sector teams.
QUALIFICATIONS
Customer oriented with minimum 5 years of relevant experience in the logistics industry in UAE, preferably with drug stores.
ERP experience
WMS Experience
Advanced Ms. office
Bachelors degree or Equivalent

Job Title Customer Service Representative MICCO Commercial Job Description Preparation and execution of the Logistic Administrative process to meet deadlines. Prepare/send complete and accurate daily activity reports to clients, if/whenever required Coordinate other internal departments on the status of containers planning / ASN issues / Order issues / IT issues with professionalism and promptness. Guide Tally clerks and MHEs operators on Put away/pick process whenever required. Escalation of issues in time in case of wrong orders/documents or other related issues on time Send performance reports to client in a timely manner. Ensure FEFO is followed & to proceed for any exception with client written approval. RESPONSIBILITIES Maintain proper record management to enable appropriate storage of files. Transfer records to electronic filing system successively Schedule and coordinate the entity transfer as per client requirement. Develop business relationships with clients. Customer complaints to be handled and report to relevant team for recording & further action. Ensure to report the damages (Operational/Received) to relevant team for recording and further action. Report any inventory mismatches to relevant team for setting CAPA. Establish a culture of Customer 1st within the Sector teams. QUALIFICATIONS Customer oriented with minimum 5 years of relevant experience in the logistics industry in UAE, preferably with drug stores. ERP experience WMS Experience Advanced Ms. office Bachelors degree or Equivalent Post Details

Job Start Date 1970-01-01 Salary from 2500.00 Salary to 3000.00 Number of Vacancies 7 Location Job Location -> UAE Abdu Dhabi Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Work Experience 1-2 Years Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Other Job Function Job Functions -> Other Employers Details Company AD Ports Group Contact Person Designation Telephone +971 269 52 177 Email customerserviceadports.ae