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NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates, and the third largest in Oman. Since 1975, we have provided high quality, personalised, and compassionate care to our patients and are proud to have earned the trust of millions of people in the UAE and around the world. |
Helping the department in the absence of the Patient Care Manager to manage the day-to-day routine in the Medical Center.
• Ensures patients are admitted in accordance with hospital policies and procedures.
• Develops and achieves departmental goals and objectives by gathering patient, demographic, insurance and financial information.
• Reduces admissions conflicts and discrepancies by collaborating with physicians and assigns beds according to priority
• Performs regular audits to ensure proper handling and accuracy of all patient data to ensure revenue for hospital.
• Improves delivery of patient care by integrating admissions procedures with other care staff, including working with various hospital departments
• Continuously works to achieve hospital goals. Accepts ownership for actions and decisions, accomplishments and actively explores new opportunities on the job to enhance skills and knowledge.
• Communicates with patients, their families, proxies and admitting staff to ensure rules, regulations and procedures are followed.
• Analyses statistics or other data to determine the level of hospital’s customer service.
• Prepares reports and analyses highlighting progress, adverse trends and suggesting appropriate recommendations or conclusions.
• Responds to customer requests and questions regarding services, products and account information. Analyzes and rectifies customer concerns using established procedures.
• Perceives and interprets patient needs and translates them into effective solutions.
• Supports employee involvement in decision making and problem solving and facilitates dialogue between patients, physicians, nurses and administrative managers to resolve patient complaints and problems.
• Enhances professional growth, training and development through participation in educational programs, current literature, in service meetings and workshops.
Responsibilities
• Helping the department in the absence of the Patient Care Manager to manage the day-to-day routine in the Medical Center.
• Ensures patients are admitted in accordance with hospital policies and procedures.
• Develops and achieves departmental goals and objectives by gathering patient, demographic, insurance and financial information.
• Reduces admissions conflicts and discrepancies by collaborating with physicians and assigns beds according to priority
• Performs regular audits to ensure proper handling and accuracy of all patient data to ensure revenue for hospital.
• Improves delivery of patient care by integrating admissions procedures with other care staff, including working with various hospital departments
• Continuously works to achieve hospital goals. Accepts ownership for actions and decisions, accomplishments and actively explores new opportunities on the job to enhance skills and knowledge.
• Communicates with patients, their families, proxies and admitting staff to ensure rules, regulations and procedures are followed.
• Analyses statistics or other data to determine the level of hospital’s customer service.
• Prepares reports and analyses highlighting progress, adverse trends and suggesting appropriate recommendations or conclusions.
• Responds to customer requests and questions regarding services, products and account information. Analyzes and rectifies customer concerns using established procedures.
• Perceives and interprets patient needs and translates them into effective solutions.
• Supports employee involvement in decision making and problem solving and facilitates dialogue between patients, physicians, nurses and administrative managers to resolve patient complaints and problems.
• Enhances professional growth, training and development through participation in educational programs, current literature, in service meetings and workshops.
• Ensures patients are admitted in accordance with hospital policies and procedures.
• Develops and achieves departmental goals and objectives by gathering patient, demographic, insurance and financial information.
• Reduces admissions conflicts and discrepancies by collaborating with physicians and assigns beds according to priority
• Performs regular audits to ensure proper handling and accuracy of all patient data to ensure revenue for hospital.
• Improves delivery of patient care by integrating admissions procedures with other care staff, including working with various hospital departments
• Continuously works to achieve hospital goals. Accepts ownership for actions and decisions, accomplishments and actively explores new opportunities on the job to enhance skills and knowledge.
• Communicates with patients, their families, proxies and admitting staff to ensure rules, regulations and procedures are followed.
• Analyses statistics or other data to determine the level of hospital’s customer service.
• Prepares reports and analyses highlighting progress, adverse trends and suggesting appropriate recommendations or conclusions.
• Responds to customer requests and questions regarding services, products and account information. Analyzes and rectifies customer concerns using established procedures.
• Perceives and interprets patient needs and translates them into effective solutions.
• Supports employee involvement in decision making and problem solving and facilitates dialogue between patients, physicians, nurses and administrative managers to resolve patient complaints and problems.
• Enhances professional growth, training and development through participation in educational programs, current literature, in service meetings and workshops.
Responsibilities
• Helping the department in the absence of the Patient Care Manager to manage the day-to-day routine in the Medical Center.
• Ensures patients are admitted in accordance with hospital policies and procedures.
• Develops and achieves departmental goals and objectives by gathering patient, demographic, insurance and financial information.
• Reduces admissions conflicts and discrepancies by collaborating with physicians and assigns beds according to priority
• Performs regular audits to ensure proper handling and accuracy of all patient data to ensure revenue for hospital.
• Improves delivery of patient care by integrating admissions procedures with other care staff, including working with various hospital departments
• Continuously works to achieve hospital goals. Accepts ownership for actions and decisions, accomplishments and actively explores new opportunities on the job to enhance skills and knowledge.
• Communicates with patients, their families, proxies and admitting staff to ensure rules, regulations and procedures are followed.
• Analyses statistics or other data to determine the level of hospital’s customer service.
• Prepares reports and analyses highlighting progress, adverse trends and suggesting appropriate recommendations or conclusions.
• Responds to customer requests and questions regarding services, products and account information. Analyzes and rectifies customer concerns using established procedures.
• Perceives and interprets patient needs and translates them into effective solutions.
• Supports employee involvement in decision making and problem solving and facilitates dialogue between patients, physicians, nurses and administrative managers to resolve patient complaints and problems.
• Enhances professional growth, training and development through participation in educational programs, current literature, in service meetings and workshops.
