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Online Sales Executive Job Vacancy in UAE Dubai

Posted date [2024-07-11]   (ID: 31144)
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Gulf and UAE company jobs
Al Mulla Group is one of the largest diversified privately held business groups headquartered in Kuwait, driven by over 15,000 people from more than 35 countries. Through affiliations with over 40 companies and subsidiaries and exclusively representing over 200 world-class global brands, Al Mulla Group runs a diverse portfolio of business operations in numerous domains including:

•Acquire leads on prospective customers from the e-commerce portal and from CRM department.
•Review enquiries received on e-commerce portal and contact customers to clarify their queries on products. Also, assist them in selecting the products by undertaking an in-depth needs analysis.
•Leverage the use of e-commerce portal and it’s features to formally explain to customers the product range, availability of stock, pricing and payments process to confirm booking of selected cars.
•Explain vehicle performance, product details, and benefits according to the sales process.
•Follow-up with customers registered on e-commerce portal, during special promotions and offers campaigns from Marketing team.
•Fix appointments to invite potential customers from e-commerce and other sources who have shown interest.
•Greet and continue assistance to the customers when they visit the showroom.
•Offer and accompany the customer in test driving vehicles according to the test drive process.
•Ensure smooth completion of the sales contract and associated documentation.
•Promote and up sell products and services.
•Introduce finance and insurance products during the sales process and support implementation of finance and insurance campaigns.
•Facilitate that the F&I department receives sufficient customer information for a smooth hand-over.
•Handle customer complaints tactfully and promptly according to the distributor policies and escalate difficult cases immediately to the Manager.
•Ensure regular and prompt updates of customer database and records to increase customer satisfaction and loyalty.
Post Details
Job Title Online Sales Executive
Description •Acquire leads on prospective customers from the e-commerce portal and from CRM department.
•Review enquiries received on e-commerce portal and contact customers to clarify their queries on products. Also, assist them in selecting the products by undertaking an in-depth needs analysis.
•Leverage the use of e-commerce portal and it’s features to formally explain to customers the product range, availability of stock, pricing and payments process to confirm booking of selected cars.
•Explain vehicle performance, product details, and benefits according to the sales process.
•Follow-up with customers registered on e-commerce portal, during special promotions and offers campaigns from Marketing team.
•Fix appointments to invite potential customers from e-commerce and other sources who have shown interest.
•Greet and continue assistance to the customers when they visit the showroom.
•Offer and accompany the customer in test driving vehicles according to the test drive process.
•Ensure smooth completion of the sales contract and associated documentation.
•Promote and up sell products and services.
•Introduce finance and insurance products during the sales process and support implementation of finance and insurance campaigns.
•Facilitate that the F&I department receives sufficient customer information for a smooth hand-over.
•Handle customer complaints tactfully and promptly according to the distributor policies and escalate difficult cases immediately to the Manager.
•Ensure regular and prompt updates of customer database and records to increase customer satisfaction and loyalty.
Job Start Date
Salary from 0.00
Salary to 0.00
Number of Vacancies 10
Location Job Location -> UAE Dubai
Location City DUBAI
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Other
Job Function Job Functions -> Other
Employers Details
Company AL MULLA GROUP
Contact Person
Designation
Telephone +965-2225-0990
Email info(at)almullagroup.com
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