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For more than half a century, Accor has been continuously reinventing the hospitality business by making daring moves and challenging the status quo. Innovation, adaptability, and resilience are part of our DNA. Hand in hand with our partners, owners and all stakeholders, we anticipate and respond to global shifts and clients’ evolving needs, fostering growth and building value while honoring our responsibility and working in harmony with our commitment to a sustainable future.... |
Reservations Officer
You are the beginning of an exceptional guest experience. As a Reservations Officer, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
Qualifications
Your experience and skills include:
With at least 1 years relevant and similar work experience in a hotel
Ability to work well under pressure in a fast paced environment
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus
Ability to work cohesively and collectively as part of a team
You are the beginning of an exceptional guest experience. As a Reservations Officer, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
Qualifications
Your experience and skills include:
With at least 1 years relevant and similar work experience in a hotel
Ability to work well under pressure in a fast paced environment
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus
Ability to work cohesively and collectively as part of a team
