Executive - Logistics Operations
Posted date [2026-07-22]
(ID: 48519)
 |
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Job Description and Requirements
Executive - Logistics OperationsJob Snapshot
Role: Executive - Logistics Operations
Location: Dubai, United Arab Emirates
Industry: Package-Freight Delivery
Function: Logistics
Experience: Relevant experience in logistics operations, payment processing, purchase orders, or program support
Job Type: Full-time
Position Overview
Executive - Logistics Operations in Dubai, United Arab Emirates is a Package-Freight Delivery opportunity supporting Amazon\'s last-mile operations and variable delivery programs. The role will investigate operational issues, coordinate timely resolutions, manage payment-related processes, raise purchase orders, analyze large datasets, and help protect service quality across the delivery network.
The successful candidate will combine operational awareness with program coordination and financial process support. This position requires strong Microsoft Excel capability, attention to detail, prompt escalation, and effective collaboration with internal teams, delivery partners, vendors, and external stakeholders.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Package-Freight Delivery
Function: Logistics
Salary: 10000-15000
Estimated salary range based on similar
jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Executive - Logistics Operations will provide on-ground support to Amazon Operations and Program teams responsible for last-mile delivery initiatives. The position will monitor operational exceptions, investigate complex concerns, and coordinate corrective actions that reduce business risk and maintain Amazon service standards.
The executive will also support the program lifecycle by collecting operational insights, analyzing performance data, and identifying recurring issues. A key part of the role involves managing payment workflows, purchase orders, service-level timelines, and stakeholder follow-ups to help ensure partners and vendors are paid accurately and on time.
Key Responsibilities
* Provide operational and program support across Amazon\'s last-mile delivery network.
* Monitor operational callouts, exceptions, and risks requiring detailed investigation or immediate intervention.
* Investigate delivery-program issues by reviewing data, operational records, dashboards, and stakeholder feedback.
* Identify the root causes of recurring operational problems and recommend practical corrective actions.
* Escalate off-plan or off-operational situations promptly to the appropriate teams.
* Track reported issues through resolution and maintain clear records of actions, owners, and deadlines.
* Coordinate with Operations and Program teams to reduce disruption and protect service quality.
* Serve as a liaison between internal departments, delivery partners, vendors, and other external stakeholders.
* Balance partner requirements with Amazon\'s operating standards, commercial objectives, and risk controls.
* Gather insights from operational teams and convert them into recommendations for program improvement.
* Support the Program team in reviewing the complete lifecycle of delivery initiatives.
* Identify opportunities to improve partner experience, process consistency, and operational execution.
* Monitor important service-level agreements and follow up on delayed or incomplete actions.
* Manage end-to-end payment processes involving delivery partners, vendors, or program-related services.
* Verify that payment requests contain the required approvals, records, supporting documents, and financial information.
* Raise purchase orders accurately and within the required timelines.
* Track purchase-order status and coordinate corrections when information is incomplete or inconsistent.
* Work with Finance, Procurement, Accounts Payable, Operations, and external stakeholders to resolve payment issues.
* Follow up on unpaid invoices, mismatched records, missing receipts, approval delays, and other payment exceptions.
* Maintain accurate payment trackers and ensure stakeholders receive timely progress updates.
* Analyze large datasets across multiple tools, reports, and operational dashboards.
* Use Microsoft Excel to review payment status, operational performance, exceptions, trends, and service-level compliance.
* Scrutinize details and identify potential implications before issues affect operations or partner relationships.
* Prepare clear reports, summaries, trackers, and stakeholder communications.
* Maintain organized documentation covering purchase orders, payments, investigations, operational risks, and program actions.
Ideal Profile
* Experience supporting logistics, delivery operations, transportation programs, procurement, finance administration, or program coordination.
* Practical experience managing end-to-end payment processes is strongly preferred.
* Experience raising and tracking purchase orders.
* Strong Microsoft Excel skills with the ability to review and reconcile large datasets.
* Familiarity with operational dashboards, reporting platforms, and multiple data sources.
* Fluent written, spoken, and reading ability in English.
* Competence using computers and Microsoft Office products and applications.
* Strong organizational skills and the ability to manage several priorities simultaneously.
* High attention to detail when reviewing financial, operational, and partner-related information.
* Ability to investigate complex issues and identify their underlying causes.
* Confidence communicating with internal and external stakeholders.
* Ability to act quickly when operational risks or payment delays are identified.
* Strong problem-solving ability and a practical approach to issue resolution.
* Comfortable working in a fast-paced environment with changing priorities.
* Ability to remain calm and communicate clearly when handling urgent operational concerns.
* Strong ownership with the discipline to follow actions through to completion.
Skills Set
* Logistics operations
* Last-mile delivery
* Program support
* Operational investigations
* Issue resolution
* Risk monitoring
* Operational callout management
* Payment processing
* Purchase order management
* Invoice tracking
* Accounts payable coordination
* Service-level agreements
* Partner payments
* Vendor coordination
* Stakeholder management
* Microsoft Excel
* Microsoft Office
* Data analysis
* Dashboard analysis
* Large dataset review
* Root-cause analysis
* Operational reporting
* Payment reconciliation
* Process improvement
* Partner experience
* Program lifecycle support
* Exception management
* Documentation
* Cross-functional collaboration
Why Join Us
This role offers practical exposure to Amazon\'s high-volume last-mile delivery network and the operational programs that support delivery partners. The executive will contribute to issue resolution, payment accuracy, partner experience, risk reduction, and continuous improvement across a complex logistics environment.
The position provides a strong development path for someone interested in logistics operations, program management, procurement processes, financial coordination, and data analysis. It offers meaningful responsibility within a stable global business where accurate execution directly supports partners and customer service.
About the Company
Amazon is a global technology, e-commerce, and logistics company operating fulfillment facilities, transportation networks, and last-mile delivery services worldwide. Its operations and program teams work with delivery partners, suppliers, and internal business functions to maintain reliable service, improve operational performance, and deliver customer orders efficiently.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Executive - Logistics Operations will provide on-ground support to Amazon Operations and Program teams responsible for last-mile delivery initiatives. The position will monitor operational exceptions, investigate complex concerns, and coordinate corrective actions that reduce business risk and maintain Amazon service standards.
The executive will also support the program lifecycle by collecting operational insights, analyzing performance data, and identifying recurring issues. A key part of the role involves managing payment workflows, purchase orders, service-level timelines, and stakeholder follow-ups to help ensure partners and vendors are paid accurately and on time.
Key Responsibilities
* Provide operational and program support across Amazon\'s last-mile delivery network.
* Monitor operational callouts, exceptions, and risks requiring detailed investigation or immediate intervention.
* Investigate delivery-program issues by reviewing data, operational records, dashboards, and stakeholder feedback.
* Identify the root causes of recurring operational problems and recommend practical corrective actions.
* Escalate off-plan or off-operational situations promptly to the appropriate teams.
* Track reported issues through resolution and maintain clear records of actions, owners, and deadlines.
* Coordinate with Operations and Program teams to reduce disruption and protect service quality.
* Serve as a liaison between internal departments, delivery partners, vendors, and other external stakeholders.
* Balance partner requirements with Amazon\'s operating standards, commercial objectives, and risk controls.
* Gather insights from operational teams and convert them into recommendations for program improvement.
* Support the Program team in reviewing the complete lifecycle of delivery initiatives.
* Identify opportunities to improve partner experience, process consistency, and operational execution.
* Monitor important service-level agreements and follow up on delayed or incomplete actions.
* Manage end-to-end payment processes involving delivery partners, vendors, or program-related services.
* Verify that payment requests contain the required approvals, records, supporting documents, and financial information.
* Raise purchase orders accurately and within the required timelines.
* Track purchase-order status and coordinate corrections when information is incomplete or inconsistent.
* Work with Finance, Procurement, Accounts Payable, Operations, and external stakeholders to resolve payment issues.
* Follow up on unpaid invoices, mismatched records, missing receipts, approval delays, and other payment exceptions.
* Maintain accurate payment trackers and ensure stakeholders receive timely progress updates.
* Analyze large datasets across multiple tools, reports, and operational dashboards.
* Use Microsoft Excel to review payment status, operational performance, exceptions, trends, and service-level compliance.
* Scrutinize details and identify potential implications before issues affect operations or partner relationships.
* Prepare clear reports, summaries, trackers, and stakeholder communications.
* Maintain organized documentation covering purchase orders, payments, investigations, operational risks, and program actions.
Ideal Profile
* Experience supporting logistics, delivery operations, transportation programs, procurement, finance administration, or program coordination.
* Practical experience managing end-to-end payment processes is strongly preferred.
* Experience raising and tracking purchase orders.
* Strong Microsoft Excel skills with the ability to review and reconcile large datasets.
* Familiarity with operational dashboards, reporting platforms, and multiple data sources.
* Fluent written, spoken, and reading ability in English.
* Competence using computers and Microsoft Office products and applications.
* Strong organizational skills and the ability to manage several priorities simultaneously.
* High attention to detail when reviewing financial, operational, and partner-related information.
* Ability to investigate complex issues and identify their underlying causes.
* Confidence communicating with internal and external stakeholders.
* Ability to act quickly when operational risks or payment delays are identified.
* Strong problem-solving ability and a practical approach to issue resolution.
* Comfortable working in a fast-paced environment with changing priorities.
* Ability to remain calm and communicate clearly when handling urgent operational concerns.
* Strong ownership with the discipline to follow actions through to completion.
Skills Set
* Logistics operations
* Last-mile delivery
* Program support
* Operational investigations
* Issue resolution
* Risk monitoring
* Operational callout management
* Payment processing
* Purchase order management
* Invoice tracking
* Accounts payable coordination
* Service-level agreements
* Partner payments
* Vendor coordination
* Stakeholder management
* Microsoft Excel
* Microsoft Office
* Data analysis
* Dashboard analysis
* Large dataset review
* Root-cause analysis
* Operational reporting
* Payment reconciliation
* Process improvement
* Partner experience
* Program lifecycle support
* Exception management
* Documentation
* Cross-functional collaboration
Why Join Us
This role offers practical exposure to Amazon\'s high-volume last-mile delivery network and the operational programs that support delivery partners. The executive will contribute to issue resolution, payment accuracy, partner experience, risk reduction, and continuous improvement across a complex logistics environment.
The position provides a strong development path for someone interested in logistics operations, program management, procurement processes, financial coordination, and data analysis. It offers meaningful responsibility within a stable global business where accurate execution directly supports partners and customer service.
About the Company
Amazon is a global technology, e-commerce, and logistics company operating fulfillment facilities, transportation networks, and last-mile delivery services worldwide. Its operations and program teams work with delivery partners, suppliers, and internal business functions to maintain reliable service, improve operational performance, and deliver customer orders efficiently.
