Supervisor - Logistics Operations
Job Description and Requirements
Supervisor - Logistics OperationsJob Snapshot
Role: Supervisor - Logistics Operations
Location: Dubai, United Arab Emirates
Industry: Package-Freight Delivery
Function: Logistics
Experience: Experience in team management, operational planning, performance metrics, and process improvement
Job Type: Full-time
Position Overview
Supervisor - Logistics Operations in Dubai, United Arab Emirates is a Package-Freight Delivery opportunity for a UAE National who can lead frontline associates and maintain safe, efficient, and customer-focused logistics operations. The role is responsible for shift execution, labor allocation, employee training, order fulfillment, performance monitoring, and process improvement.
The successful candidate will coordinate daily operational priorities, respond quickly to changing workloads, and ensure customer orders are processed according to Amazon\'s quality and safety requirements. This position requires practical leadership, sound judgment, and the ability to motivate teams in a fast-paced working environment.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Package-Freight Delivery
Function: Logistics
Salary: 9000-14000
Estimated
Gender: Any
Candidate Nationality: UAE National
Job Type: Full-time
Role Context
The Supervisor - Logistics Operations will lead associates responsible for processing and fulfilling customer orders within Amazon\'s logistics network. The position directly affects workplace safety, employee productivity, order quality, operational readiness, and the reliability of customer deliveries.
Throughout each shift, the supervisor will monitor workload, adjust staffing, communicate operational updates, and coordinate with support departments to resolve barriers. The role will also help improve workplace organization, training standards, process consistency, and overall shift performance.
Key Responsibilities
* Create and maintain a safe working environment across the assigned operational area.
* Identify workplace hazards, unsafe behaviors, and opportunities to strengthen safety performance.
* Ensure associates follow approved safety procedures, operational standards, and quality requirements.
* Lead, supervise, and train associates to provide dependable service to Amazon customers.
* Communicate daily goals, work assignments, safety expectations, and performance standards clearly.
* Coach employees on productivity, quality, teamwork, and compliance with operating procedures.
* Build a positive work environment that encourages engagement, accountability, and collaboration.
* Ensure customer orders are fulfilled accurately and within expected timelines.
* Monitor shift performance against operational plans, forecasts, and service targets.
* Adjust labor allocation throughout the shift to respond to changing workloads and process bottlenecks.
* Move associates between work areas when necessary to maintain balanced operations.
* Provide critical shift updates to frontline managers, operators, and relevant support teams.
* Escalate safety concerns, quality issues, staffing constraints, and operational risks promptly.
* Review performance metrics and identify recurring causes of missed targets.
* Support root-cause analysis and implement practical corrective actions.
* Work with other departments to resolve shared operational challenges.
* Coordinate with training, safety, maintenance, human resources, and operational support functions.
* Improve process-area readiness before and during operational shifts.
* Apply 5S principles to maintain clean, organized, efficient, and controlled work areas.
* Participate in process-improvement initiatives that reduce delays, defects, and unnecessary work.
* Maintain accurate shift records, labor plans, performance reports, and operational handovers.
Ideal Profile
* UAE National with a valid family book.
* Previous experience managing or supervising teams.
* Experience with workforce planning, operational schedules, or labor allocation.
* Familiarity with performance metrics and target-driven environments.
* Demonstrated experience identifying and implementing process improvements.
* Strong people-management skills with the ability to motivate and guide associates.
* Practical problem-solving ability and confidence making decisions during busy shifts.
* Clear written and verbal communication skills.
* Strong commitment to workplace safety, service quality, and customer satisfaction.
* Ability to manage multiple operational priorities and meet deadlines.
* Comfortable working in a fast-paced logistics environment.
* Previous experience in logistics, warehousing, fulfillment, distribution, or transportation is preferred.
* Experience analyzing operational data and performance reports is advantageous.
Skills Set
* Logistics operations
* Team supervision
* Associate management
* Shift leadership
* Labor allocation
* Workforce planning
* Employee training
* Performance management
* Order fulfillment
* Workplace safety
* Quality standards
* Operational planning
* Performance metrics
* Process improvement
* Data analysis
* Root-cause analysis
* Workflow coordination
* Shift communication
* Process-area readiness
* 5S
* Cross-functional collaboration
* Customer service
* Operational reporting
* Employee coaching
* Continuous improvement
Why Join Us
This opportunity enables a UAE National to develop practical leadership experience within Amazon\'s large-scale logistics operation. The supervisor will influence employee development, workplace safety, order fulfillment, shift productivity, and the quality of service provided to customers.
The role offers a strong foundation for progression into broader logistics, fulfillment, transportation, and operations-management positions. It is well suited to a proactive leader seeking long-term development within a stable and technology-driven global organization.
About the Company
Amazon is a global technology, e-commerce, and logistics company serving customers through online marketplaces, fulfillment facilities, transportation networks, and delivery operations. Its logistics teams combine people, data, technology, and standardized processes to fulfill customer orders safely, accurately, and efficiently.



