Client Engagement Manager – Sales & Licensing (Multilingual Advantage) Job Vacancy in UAE Dubai
IFZA Dubai is hiring a results-driven Client Engagement Manager to lead license sales, nurture long-term client relationships, and generate new business opportunities. This role is ideal for professionals with a proven sales background, excellent interpersonal skills, and the ability to manage client expectations while working closely with cross-functional teams.
Job Location: Dubai, United Arab Emirates
Industry: Business Setup & Free Zone Services
Function: Sales & Client Relations – Licensing & Business Development
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-time
What Does a Client Engagement Manager Do?
As a Client Engagement Manager at IFZA, you will be responsible for managing direct client relationships, overseeing the license sales process, and collaborating with internal departments to ensure clients are well-informed and supported. You will also actively source new leads and play a key role in driving business growth through exceptional service and consultative sales.
What Are the Key Responsibilities?
- Lead sales initiatives and consistently achieve or exceed individual and team targets
- Build strong, trust-based relationships with clients to ensure satisfaction and loyalty
- Handle client queries, expectations, and challenges with professionalism and care
- Identify and pursue new sales opportunities and strategic partnerships
- Actively participate in CRM usage, team meetings, and ongoing sales training
- Coordinate with marketing, finance, operations, and training departments to streamline communication and service delivery
What Skills Are Needed for a Client Engagement Role in Dubai?
Education and Experience:
- 4 to 10 years of experience in sales and client engagement
- Demonstrated success in a target-driven sales environment
Core Skills:
- Strong communication and interpersonal skills
- Experience using CRM systems and tracking KPIs
- Ability to handle high-pressure situations and client challenges effectively
Languages:
- Full English proficiency is required
- Additional languages such as Portuguese, French, Spanish, Italian, or German are a strong advantage
What Benefits Come with This Position?
- 24 annual leave days
- Annual flight to home country
- Life insurance coverage
- Comprehensive medical insurance plan (upgrade option available)
- Bonus scheme (for applicable departments)
- Access to exclusive Fazaa discounts across retail, dining, wellness, and entertainment venues
- Participation in staff events and team-building activities
- Opportunities to learn, develop, and grow within the organization
About the Company
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies.
The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimise the benefits of the UAE’s strategic location, world-class infrastructure and business- and tax-friendly environment.
Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.