Renewals Consultant – License Management & Partner Relations Job Vacancy in UAE Dubai
Posted date [2025-04-02]
(ID: 34122)
 |
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies. The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimise the benefits of the UAE’s strategic location, world-class infrastructure and business- and tax-friendly environment. Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.... |
Renewals Consultant – License Management & Partner Relations
IFZA Dubai is looking for a proactive and results-driven Renewals Consultant to oversee the end-to-end license renewal process while maintaining strong relationships with clients and professional partners. This role is suited for individuals with exceptional negotiation skills, CRM proficiency, and a client-focused approach.
Job Location: Dubai, United Arab Emirates
Industry: Business Setup & Free Zone Services
Function: Client Services – License Renewals & Account Management
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-time
What Does a Renewals Consultant Do?
The Renewals Consultant at IFZA plays a vital role in ensuring smooth and timely license renewals for existing clients. The position involves direct communication with professional partners, conducting follow-ups, addressing objections, and maintaining CRM accuracy. The consultant also participates in in-person meetings and supports licensees through all aspects of the renewal journey.
What Are the Key Responsibilities?
- Notify clients and partners of upcoming renewal deadlines, following internal timelines
- Handle escalated and complex renewal cases with professionalism and solution-oriented thinking
- Negotiate terms with partners to ensure the best outcomes for both parties
- Analyze renewal trends and implement strategies to increase partner conversion rates
- Monitor and update the CRM system to manage and track renewals effectively
- Respond promptly to queries via email and other communication channels
- Conduct regular face-to-face meetings with clients to strengthen relationships
- Host meetings and training sessions with partners to align expectations and performance
- Support administrative and operational activities related to renewals and amendments
- Perform additional job-related duties as required by management
What Skills Are Needed for a Renewals Role in Dubai?
Education and Experience:
- Industry experience in licensing, immigration, amendments, or cancellations is advantageous but not mandatory
- Experience in client services or account management is preferred
Core Competencies:
- Full proficiency in English; knowledge of additional languages is a plus
- Confident communication skills across phone, email, and in-person meetings
- Intermediate computer skills, including MS Office and CRM tools
- Strong negotiation and conflict-resolution skills
- Self-driven, with the ability to manage multiple renewals and meet deadlines
What Benefits Come with This Position?
- 24 days of annual leave
- Annual flight ticket to your home country
- Life insurance coverage
- Medical insurance plan (with optional upgrades at own cost)
- Access to Fazaa discounts at gyms, restaurants, retail, and leisure venues
- Participation in staff functions, events, and department team-building activities
- Career advancement opportunities in a diverse and growth-oriented organization
About the Company
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies.
The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimise the benefits of the UAE’s strategic location, world-class infrastructure and business- and tax-friendly environment.
Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.
IFZA Dubai is looking for a proactive and results-driven Renewals Consultant to oversee the end-to-end license renewal process while maintaining strong relationships with clients and professional partners. This role is suited for individuals with exceptional negotiation skills, CRM proficiency, and a client-focused approach.
Job Location: Dubai, United Arab Emirates
Industry: Business Setup & Free Zone Services
Function: Client Services – License Renewals & Account Management
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-time
What Does a Renewals Consultant Do?
The Renewals Consultant at IFZA plays a vital role in ensuring smooth and timely license renewals for existing clients. The position involves direct communication with professional partners, conducting follow-ups, addressing objections, and maintaining CRM accuracy. The consultant also participates in in-person meetings and supports licensees through all aspects of the renewal journey.
What Are the Key Responsibilities?
- Notify clients and partners of upcoming renewal deadlines, following internal timelines
- Handle escalated and complex renewal cases with professionalism and solution-oriented thinking
- Negotiate terms with partners to ensure the best outcomes for both parties
- Analyze renewal trends and implement strategies to increase partner conversion rates
- Monitor and update the CRM system to manage and track renewals effectively
- Respond promptly to queries via email and other communication channels
- Conduct regular face-to-face meetings with clients to strengthen relationships
- Host meetings and training sessions with partners to align expectations and performance
- Support administrative and operational activities related to renewals and amendments
- Perform additional job-related duties as required by management
What Skills Are Needed for a Renewals Role in Dubai?
Education and Experience:
- Industry experience in licensing, immigration, amendments, or cancellations is advantageous but not mandatory
- Experience in client services or account management is preferred
Core Competencies:
- Full proficiency in English; knowledge of additional languages is a plus
- Confident communication skills across phone, email, and in-person meetings
- Intermediate computer skills, including MS Office and CRM tools
- Strong negotiation and conflict-resolution skills
- Self-driven, with the ability to manage multiple renewals and meet deadlines
What Benefits Come with This Position?
- 24 days of annual leave
- Annual flight ticket to your home country
- Life insurance coverage
- Medical insurance plan (with optional upgrades at own cost)
- Access to Fazaa discounts at gyms, restaurants, retail, and leisure venues
- Participation in staff functions, events, and department team-building activities
- Career advancement opportunities in a diverse and growth-oriented organization
About the Company
The International Free Zone Authority (IFZA) offers Free Zone licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional and Commercial business activities.
International Free Zone Authority\'s dedicated team can help you expand your operations to the UAE and join the world’s most successful international companies.
The International Free Zone Authority offers a spectrum of flexible business set-up solutions that can optimise the benefits of the UAE’s strategic location, world-class infrastructure and business- and tax-friendly environment.
Operating hand-in-hand with more than 400 local and international company formation specialists, The International Free Zone Authority provides competitive packages, efficient service and up-to-date knowledge on rules and regulations to ensure that its client’s business foundation is laid timely and securely.
