Lead - Community Management Job Vacancy in UAE Dubai
Posted date [2025-01-30]
(ID: 33306)
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Dubai Holding is a diversified global investment company established in 2004, and headquartered in Dubai, UAE. Fully owned by the Government of Dubai, it plays a vital role in shaping the emirate\'s economic landscape, focusing on sustainable growth and innovation.
Key Business Sectors: - Real Estate & Infrastructure: Includes Dubai Properties and Meraas, known for iconic developments like Bluewaters and City Walk. - Hospitality & Leisure: Features Jumeirah Group, a luxury hotel chain, and Dubai Holding Entertainment, managing attractions like Global Village. - Media & Technology: Encompasses Dubai Media City and Dubai Internet City, which serve as hubs for media and tech firms. - Finance & Investments: Involves Dubai Holding Asset Management and Dubai Holding Investments, focusing on strategic investments. Notable Achievements include managing over 130 billion AED in assets and developing key destinations like Madinat Jumeirah and Business Bay. Vision: Create a globally connected, innovation-driven economy for Dubai. Mission: Develop and manage a diverse portfolio of world-class assets to contribute to Dubai’s growth. Dubai Holding is a significant driver of economic development in the UAE, continuing to promote innovation and sustainability while strengthening Dubai\'s status as a leading business hub. For career opportunities, visit their website.... |
Shape the future of Dubai’s most prestigious residential communities with Dubai Holding Community Management. As a Lead in Community Management, you will play a pivotal role in enhancing community living standards, ensuring seamless operations, and fostering strong relationships with stakeholders. If you have a passion for creating well-managed, vibrant communities and possess expertise in owners\' association management, this role provides the perfect platform to make a lasting impact.
Job Location: Dubai, United Arab Emirates
Job Industry: Community Management and Real Estate
Job Function: Community Relations and Facility Management
Salary: Negotiable
Gender: Any
Responsibilities:
- Act as the first point of contact for residents, investors, and external agencies, addressing queries, complaints, and service requests.
- Oversee the delivery of high-quality community services, ensuring stakeholder satisfaction and timely resolution of issues.
- Supervise customer feedback processes, setting response times based on KPIs and following up on complaint resolutions.
- Collaborate with internal teams to enhance communication and address maintenance issues, ensuring a seamless living experience.
- Manage the invoicing and collection of community service charges to maintain financial sustainability for community operations.
- Ensure the financial compliance of all accounts, including budgeting, invoicing, and collections.
- Contribute to the annual operational plans for community management, safeguarding community assets and optimizing service delivery.
- Develop and implement policies, procedures, and controls for effective community management while ensuring compliance with RERA regulations.
- Provide Owners Association Management services, aligning with industry regulations and best practices.
- Monitor adherence to legal requirements and ensure all community management activities comply with relevant legislation.
- Prepare and distribute MIS reports to provide management with real-time insights into facility management progress.
- Identify and implement initiatives to improve the customer experience across all community engagement touchpoints.
- Lead, motivate, and develop a team, ensuring high performance, continuous learning, and professional growth.
- Foster a culture of innovation and excellence, promoting teamwork and rewarding outstanding contributions.
Required Skills and Qualifications:
- Bachelor’s degree in Facility Management, Owners Association Management, or a related field (Master’s degree preferred).
- 4-6 years of experience in community management, with at least 2 years in a managerial role.
- Strong understanding of owners\' association regulations and best practices in Dubai.
- Exceptional leadership and stakeholder management skills.
- Proven ability to manage budgets, invoicing, and service charge collections.
- Strong analytical, problem-solving, and decision-making capabilities.
- Excellent communication and interpersonal skills.
About Benefits:
Dubai Holding Community Management offers a competitive compensation package, professional development opportunities, and a collaborative work environment. Join a team that is dedicated to shaping Dubai’s residential landscape and creating thriving, well-managed communities.
Job Location: Dubai, United Arab Emirates
Job Industry: Community Management and Real Estate
Job Function: Community Relations and Facility Management
Salary: Negotiable
Gender: Any
Responsibilities:
- Act as the first point of contact for residents, investors, and external agencies, addressing queries, complaints, and service requests.
- Oversee the delivery of high-quality community services, ensuring stakeholder satisfaction and timely resolution of issues.
- Supervise customer feedback processes, setting response times based on KPIs and following up on complaint resolutions.
- Collaborate with internal teams to enhance communication and address maintenance issues, ensuring a seamless living experience.
- Manage the invoicing and collection of community service charges to maintain financial sustainability for community operations.
- Ensure the financial compliance of all accounts, including budgeting, invoicing, and collections.
- Contribute to the annual operational plans for community management, safeguarding community assets and optimizing service delivery.
- Develop and implement policies, procedures, and controls for effective community management while ensuring compliance with RERA regulations.
- Provide Owners Association Management services, aligning with industry regulations and best practices.
- Monitor adherence to legal requirements and ensure all community management activities comply with relevant legislation.
- Prepare and distribute MIS reports to provide management with real-time insights into facility management progress.
- Identify and implement initiatives to improve the customer experience across all community engagement touchpoints.
- Lead, motivate, and develop a team, ensuring high performance, continuous learning, and professional growth.
- Foster a culture of innovation and excellence, promoting teamwork and rewarding outstanding contributions.
Required Skills and Qualifications:
- Bachelor’s degree in Facility Management, Owners Association Management, or a related field (Master’s degree preferred).
- 4-6 years of experience in community management, with at least 2 years in a managerial role.
- Strong understanding of owners\' association regulations and best practices in Dubai.
- Exceptional leadership and stakeholder management skills.
- Proven ability to manage budgets, invoicing, and service charge collections.
- Strong analytical, problem-solving, and decision-making capabilities.
- Excellent communication and interpersonal skills.
About Benefits:
Dubai Holding Community Management offers a competitive compensation package, professional development opportunities, and a collaborative work environment. Join a team that is dedicated to shaping Dubai’s residential landscape and creating thriving, well-managed communities.
