Assistant Store Manager - Retail Operations
Posted date [2026-09-22]
(ID: 52263)
 |
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Assistant Store Manager - Retail OperationsJob Snapshot
Role: Assistant Store Manager
Location: Abu Dhabi Emirate, United Arab Emirates
Industry: Retail
Function: Store-Branch Management
Experience: 1-2 years of Assistant Store Manager experience
Job Type: Full Time
Position Overview
Al-Futtaim Retail is hiring an Assistant Store Manager in Abu Dhabi Emirate, United Arab Emirates for a Retail leadership role focused on sales performance, profitability, customer experience, team development, and effective store operations. The position supports the achievement of commercial targets while ensuring merchandising, inventory, service, and operational standards are maintained throughout the store.
The Assistant Store Manager will take an active role on the sales floor while supporting staff development, performance management, stock control, loss prevention, and visual merchandising. The position requires strong leadership, commercial awareness, and the ability to use operational data to improve store performance.
Job Details
Country: United Arab Emirates
City:
Abu Dhabi Emirate
Industry: Retail
Function: Store-Branch Management
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Sales and Profitability
* Support the achievement of store sales and profitability targets.
* Monitor performance across sales, payroll, shrink, and conversion.
* Develop and execute actions designed to maximise store sales.
* Control operating expenses in line with established requirements.
* Review business reports and use performance data to support commercial decisions.
* Identify opportunities to improve sales results and operational efficiency.
Store Operations
* Support effective daily store operations in accordance with company policies and procedures.
* Protect company assets by applying established loss prevention measures.
* Oversee inventory controls and stock accuracy.
* Coordinate inbound and outbound stock movements.
* Ensure sales, returns, and exchanges are handled according to approved procedures.
* Maintain appropriate standards across the sales floor, stockroom, and other store areas.
* Monitor store maintenance requirements and follow up where necessary.
Team Leadership and Development
* Support recruitment and hiring activities based on store requirements.
* Assist with developing and retaining capable store associates.
* Contribute to succession planning and employee development.
* Coach team members on product knowledge, selling techniques, and visual merchandising.
* Provide ongoing feedback to improve individual and team performance.
* Organise weekly staff meetings and daily operational briefings.
* Communicate store results, business priorities, and company initiatives clearly to the team.
* Lead by example through active participation in store operations.
Customer Experience
Customer service is a core responsibility of the Assistant Store Manager. The role requires regular visibility on the selling floor to support employees, respond to customer questions, and help maintain a consistent service experience.
The Assistant Store Manager will also ensure that promotional activities and visual merchandising standards are implemented correctly while maintaining an organised and customer-ready environment.
Required Skills
* Strong leadership and team management capability.
* Excellent customer service orientation.
* Commercial awareness and understanding of retail performance.
* Ability to analyse reports and use data to support sales decisions.
* Good command of written and spoken business English.
* Proficiency in Microsoft Outlook and Excel.
* Working knowledge of SAP.
* Strong numeracy and literacy skills.
* Ability to coach and develop retail employees.
* Understanding of visual merchandising and store presentation standards.
What Qualifies You for the Role
* High school education or equivalent is preferred.
* 1-2 years of experience as an Assistant Store Manager.
* Proven record of supporting sales and profit performance.
* Experience training and developing team members.
* Good computer skills, including Outlook, Excel, and SAP.
* Ability to conduct detailed report analysis.
* Strong written and verbal business English.
* Strong numeracy and literacy.
About Al-Futtaim Retail
Al-Futtaim Retail operates across MENA and Southeast Asia and works with international brands including IKEA, ACE, Marks and Spencer, and the Inditex Group. Its operations combine established retail networks with investment in digital innovation, AI capabilities, customer experience, and loyalty platforms.
The business includes colleagues from more than 100 nationalities working across over 10 countries and forms part of Al-Futtaim\'s diversified regional operations.
Industry: Retail
Function: Store-Branch Management
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Sales and Profitability
* Support the achievement of store sales and profitability targets.
* Monitor performance across sales, payroll, shrink, and conversion.
* Develop and execute actions designed to maximise store sales.
* Control operating expenses in line with established requirements.
* Review business reports and use performance data to support commercial decisions.
* Identify opportunities to improve sales results and operational efficiency.
Store Operations
* Support effective daily store operations in accordance with company policies and procedures.
* Protect company assets by applying established loss prevention measures.
* Oversee inventory controls and stock accuracy.
* Coordinate inbound and outbound stock movements.
* Ensure sales, returns, and exchanges are handled according to approved procedures.
* Maintain appropriate standards across the sales floor, stockroom, and other store areas.
* Monitor store maintenance requirements and follow up where necessary.
Team Leadership and Development
* Support recruitment and hiring activities based on store requirements.
* Assist with developing and retaining capable store associates.
* Contribute to succession planning and employee development.
* Coach team members on product knowledge, selling techniques, and visual merchandising.
* Provide ongoing feedback to improve individual and team performance.
* Organise weekly staff meetings and daily operational briefings.
* Communicate store results, business priorities, and company initiatives clearly to the team.
* Lead by example through active participation in store operations.
Customer Experience
Customer service is a core responsibility of the Assistant Store Manager. The role requires regular visibility on the selling floor to support employees, respond to customer questions, and help maintain a consistent service experience.
The Assistant Store Manager will also ensure that promotional activities and visual merchandising standards are implemented correctly while maintaining an organised and customer-ready environment.
Required Skills
* Strong leadership and team management capability.
* Excellent customer service orientation.
* Commercial awareness and understanding of retail performance.
* Ability to analyse reports and use data to support sales decisions.
* Good command of written and spoken business English.
* Proficiency in Microsoft Outlook and Excel.
* Working knowledge of SAP.
* Strong numeracy and literacy skills.
* Ability to coach and develop retail employees.
* Understanding of visual merchandising and store presentation standards.
What Qualifies You for the Role
* High school education or equivalent is preferred.
* 1-2 years of experience as an Assistant Store Manager.
* Proven record of supporting sales and profit performance.
* Experience training and developing team members.
* Good computer skills, including Outlook, Excel, and SAP.
* Ability to conduct detailed report analysis.
* Strong written and verbal business English.
* Strong numeracy and literacy.
About Al-Futtaim Retail
Al-Futtaim Retail operates across MENA and Southeast Asia and works with international brands including IKEA, ACE, Marks and Spencer, and the Inditex Group. Its operations combine established retail networks with investment in digital innovation, AI capabilities, customer experience, and loyalty platforms.
The business includes colleagues from more than 100 nationalities working across over 10 countries and forms part of Al-Futtaim\'s diversified regional operations.
