Job Description
We are seeking a motivated and customer-focused Call Center Agent to join our team in Dubai. As a Call Center Agent, you will be the primary liaison between our company and our current and potential customers. Your main goal will be to ensure customer satisfaction by effectively resolving issues, addressing complaints, and providing information about our services.

Key Responsibilities:

Handle a high volume of inbound and outbound calls in a timely manner
Follow communication scripts for various topics and scenarios
Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives
Seize opportunities to upsell products when appropriate
Build and maintain sustainable relationships with customers by going the extra mile
Accurately record all conversations and interactions in our call center database
Participate in educational seminars to enhance knowledge and performance
Meet personal and team qualitative and quantitative targets
Requirements:

1-2 years of experience in a call center or customer service role
Excellent communication and interpersonal skills
Ability to handle high call volumes and manage time effectively
Strong problem-solving abilities and attention to detail
Ability to work independently and as part of a team
Proficiency in using call center software and databases
Benefits:

Competitive salary within the range of AED 3501-4000
Opportunities for career advancement
Supportive and dynamic work environment
If you meet the above qualifications and are interested in this opportunity, please contact us at 0558319734 or send your resume to rozadave26gmail.com.

Post Details Job Title Call Center Agent Description Job Description We are seeking a motivated and customer-focused Call Center Agent to join our team in Dubai. As a Call Center Agent, you will be the primary liaison between our company and our current and potential customers. Your main goal will be to ensure customer satisfaction by effectively resolving issues, addressing complaints, and providing information about our services. Key Responsibilities: Handle a high volume of inbound and outbound calls in a timely manner Follow communication scripts for various topics and scenarios Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives Seize opportunities to upsell products when appropriate Build and maintain sustainable relationships with customers by going the extra mile Accurately record all conversations and interactions in our call center database Participate in educational seminars to enhance knowledge and performance Meet personal and team qualitative and quantitative targets Requirements: 1-2 years of experience in a call center or customer service role Excellent communication and interpersonal skills Ability to handle high call volumes and manage time effectively Strong problem-solving abilities and attention to detail Ability to work independently and as part of a team Proficiency in using call center software and databases Benefits: Competitive salary within the range of AED 3501-4000 Opportunities for career advancement Supportive and dynamic work environment If you meet the above qualifications and are interested in this opportunity, please contact us at 0558319734 or send your resume to rozadave26gmail.com.

Job Start Date Salary from 3501.00 Salary to 4000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Work Experience 1-2 Years Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Computer Networking Job Function Job Functions -> Call Center Employers Details Company rozadave Contact Person Designation Telephone 0558319734 Email rozadave26gmail.com