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Customer Support Manager - E Commerce

BASIC QUALIFICATIONS:

5+ years of previous experience in a similar role in eCommerce, Retail, Logistics or a similar customer facing, customer obsessed environment.
Strong computer literacy.
Excellent verbal and written communication skills.
Experience in MS office mainly Word and advanced Excel.
Should be comfortable with a multi-tasking, high-energy environment.
Should be creative and analytical problem solver with a passion to provide excellent
customer service
Politeness & Patience in customer handling.
Should be flexible to adapt to support a 24/7 operating environment

Preferred Qualifications:

Postgraduate Degree in a relevant discipline
Communication skills: Fluent language handling in both Arabic & English
Experience in using SQL and databases in a business environment

Interested candidates can do share your CV directly. Only shortlisted candidates will be contacted.

Post Details Job Title Customer Support Manager - E Commerce Description Customer Support Manager - E Commerce BASIC QUALIFICATIONS: 5+ years of previous experience in a similar role in eCommerce, Retail, Logistics or a similar customer facing, customer obsessed environment. Strong computer literacy. Excellent verbal and written communication skills. Experience in MS office mainly Word and advanced Excel. Should be comfortable with a multi-tasking, high-energy environment. Should be creative and analytical problem solver with a passion to provide excellent customer service Politeness & Patience in customer handling. Should be flexible to adapt to support a 24/7 operating environment Preferred Qualifications: Postgraduate Degree in a relevant discipline Communication skills: Fluent language handling in both Arabic & English Experience in using SQL and databases in a business environment Interested candidates can do share your CV directly. Only shortlisted candidates will be contacted.

Job Start Date 2021-02-28 Salary from 7000.00 Salary to 9000.00 Number of Vacancies 4 Location Job Location -> Qatar Location City Doha

Desired Candidate's Profile Gender No Preference Nationality Nationality -> No Preference Candidate Current Location Job Location -> Qatar Work Experience Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Retail Job Function Job Functions -> Customer Support Employers Details Company Confidential Company Contact Person Designation Telephone Email qatarconsultancy2021gmail.com