Franchise Hotel F B Hostess Russian Speaker Job Vacancy in UAE Dubai
Holders of the Guinness World Record for the "Largest Fireworks Display" ever recorded and "Largest Pyrotechnic Image", Fireworks by Grucci is a sixth-generation, family-owned and operated company. Known as "America's First Family of Fireworks," the Gruccis have transformed the night skies to the delight of millions across the globe since 1850. They are world-renowned for pyrotechnic artistry, scientific innovation and old-fashioned values. Their signature performances include the official celebration of the 200th Anniversary of the National Anthem “Star Spangled Spectacular,†in Baltimore, countless performances in and around Las Vegas, NV., seven consecutive U.S. Presidential Inaugurations; the Olympic Games in Beijing, Salt Lake City, Los Angeles and Lake Placid; commemorations such as the Centennial of the Statue of Liberty and star-studded extravaganzas including the grand opening of the Atlantis Dubai and the Palm Jumeirah Island in the United Arab Emirates. On New Year’s Eve 2013, a stunning performance displaying 479,651 fireworks made its debut above Dubai’s iconic skyline. The Gruccis achieved their “Largest Fireworks Display†title with this performance and smashed the Guinness Book of World Record’s preceding mark. Phil Grucci currently serves as President/CEO of Fireworks by Grucci, Inc. and Pyrotechnique by Grucci, Inc., the manufacturing entity of the Grucci group of companies.... |
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.
About Us
Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.
We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.
Our hotels are unique in their own right, with their own distinct outlook and story to tell.
Your day to day
Check the reservation system and in-house guest information for the next meal period.
Notify the supervisor of any large group bookings or any reservations with special request, VIP etc..
Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests.
All the reservations are allocated as per the floor plan.
Always answer the phone politely using a friendly tone and being informative.
The telephone must be answered on a maximum of three rings.
If a customer has any questions, it is her responsibility to answer them accurately. Therefore, know your product and offerings.
You must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the promotions, special events etc..
Understand the Server and runner tasks in the outlet and provide assistance as required.
Hostess to have a fair idea about general information around the city.
Hostess to aware what details are required to make a reservation.
Hostess to aware all the policies and procedures in the Hotel.
Except in emergencies, no employees are permitted personal phone calls or have the use of the telephone at any time.
You are not permitted to give out any personal information over the telephone. Example, Phone numbers, schedules to anyone except staff members.
All messages are to be taken on the appropriate message pad, and not on a scrap piece of paper.
The hostess is a very important part of Your Restaurant’s experience. Always remember you are the first and the last person the customer sees. Therefore, you are their first and last impression.
It is of utmost importance that someone is present at the host station at all times.
Never walk more than three paces in front of the guest or never walk too fast.
Once at the table, pull out the chairs for the women first and then any other guest you can accommodate.
On departure of a guest, you must make contact with them. Ask them how their evening was and say “Thank you for dining with us and hope to see you again”.
If there are any complaints, reach out to a manager or supervisor immediately
Perform opening, cleaning and closing duties
Hostess also to take responsibility of outlet cashiering duties.
You will adhere to Hotel’s Hygiene and HACCP standards and ensure it’s Standard Operating Procedures and Requirements are fully met