Fresh Food Quality Specialist - Perishables
Job Description and Requirements
Fresh Food Quality Specialist - PerishablesJob Snapshot
Role: Fresh Food Quality Specialist
Location: Dubai, UAE
Industry: Retail
Function: Quality Assurance
Experience: Minimum 1 year of experience in fresh produce and fresh perishable categories
Job Type: Full Time
Position Overview
Amazon is hiring a Fresh Food Quality Specialist in Dubai, UAE to support Amazon Now and maintain quality standards across meat, seafood, fresh produce and other perishable categories. The role will inspect inbound products, identify and reject defective items, audit picking and packing activities, monitor packaging standards and help vendors and operational teams consistently meet Amazon\'s quality requirements.
Working across stores, hubs and vendor sites, the specialist will help improve customer satisfaction, increase buying efficiency for fresh produce and reduce product damage and expiry caused by poor quality. The position requires close collaboration with instock managers, vendor managers, store operations
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Quality Assurance
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Fresh and Perishable Quality Control
Conduct daily quality checks across fresh and perishable products entering Amazon operations.
- Review the quality of meat during inbound activities.
- Inspect seafood against required quality expectations.
- Assess fruits and vegetables for freshness and condition.
- Review eggs and other perishable products.
- Conduct inspections at Amazon stores, hubs and vendor sites.
- Identify damaged or defective products before they enter operational inventory.
- Reject unacceptable items back to the relevant vendor.
- Maintain consistent attention to product condition and quality.
Inbound Quality Inspection
The specialist will provide hands-on quality oversight during inbound operations and maintain accurate information about rejected inventory.
- Inspect incoming products for visible quality defects.
- Identify items that fail applicable quality requirements.
- Record rejected products by item and vendor.
- Document rejected quantities accurately.
- Provide visibility into recurring quality concerns.
- Use inspection findings to support vendor and operational improvements.
Picking and Packing Audits
Quality oversight continues after products have been accepted into operations.
The Fresh Food Quality Specialist will audit picking and packing activities performed by LPC associates to verify that fresh and perishable products continue to meet expected standards during order preparation.
- Review product handling during picking.
- Audit quality during packing activities.
- Identify practices that could contribute to product damage.
- Monitor adherence to relevant operating procedures.
- Communicate identified quality gaps to appropriate stakeholders.
Packaging Standards
Monitor packaging practices to ensure fresh and perishable products are handled appropriately during order preparation.
The role will identify packaging issues that could affect product condition or customer experience and work with operational teams to reinforce expected packaging practices.
Bin Audits and Quality Reporting
Perform daily bin audits and maintain regular reporting for stakeholders.
- Inspect bins for product quality issues.
- Record audit observations accurately.
- Prepare daily quality information.
- Share weekly and daily reports with relevant stakeholders.
- Highlight recurring or significant quality concerns.
- Maintain accurate data to support operational decision-making.
- Use findings to identify opportunities for corrective action.
Vendor Quality Improvement
A central part of the position is helping vendors improve their operations so that fresh and perishable products consistently meet Amazon\'s quality expectations.
The specialist will use inspection findings, rejection information and operational observations to identify recurring problems and support practical improvements. This requires constructive communication with vendors and internal stakeholders while maintaining clear quality expectations.
Training and SOP Support
Train store and hub associates on quality requirements, Standard Operating Procedures and packaging practices.
Training should help associates understand how product handling, inspection and packaging decisions affect freshness, damage, expiry and the customer experience.
Process Improvement
Beyond daily inspections, the specialist will contribute to initiatives that improve quality processes and reduce preventable losses.
- Identify recurring sources of quality defects.
- Support initiatives designed to reduce damaged products.
- Help reduce expiry associated with poor produce quality.
- Identify opportunities to improve fresh produce buying efficiency.
- Participate in stakeholder meetings.
- Recommend practical process improvements.
- Support automation opportunities where appropriate.
- Work across teams to strengthen quality execution.
Cross-Functional Collaboration
The Fresh Food Quality Specialist will work closely with instock managers, vendor managers, store operations managers and fulfillment partners.
Strong interpersonal skills are important because quality improvements may require coordinated action across purchasing, inventory, vendor and operational activities. The role requires clear communication with both internal and external stakeholders, including during time-sensitive operational situations.
Basic Qualifications
- Bachelor\'s degree.
- English-language written and verbal communication skills.
- Minimum 1 year of prior work experience in fresh produce and fresh perishable categories.
- Ability to work a flexible schedule, including weekends, nights and holidays.
Preferred Qualifications
- PIC Level 3 certificate.
- HACCP certificate.
- Knowledge or certification relating to ISO 22000.
- Knowledge or experience relating to GMP.
Desired Traits
- Strong attention to detail.
- Focus on operational excellence.
- Strong interpersonal and relationship-building skills.
- Accuracy in data handling and reporting.
- Problem-solving approach.
- Ability to identify and implement process improvements.
- Willingness to take initiative and handle additional responsibilities.
- Willingness to travel when required.
- Ability to remain calm under pressure.
- Clear communication with internal and external stakeholders.
Key Skills
- Fresh produce quality inspection.
- Meat and seafood quality assessment.
- Perishable food quality control.
- Inbound quality inspection.
- Product defect identification.
- Picking and packing audits.
- Packaging quality monitoring.
- Bin auditing.
- Vendor quality management.
- Quality reporting.
- SOP training.
- Food safety awareness.
- HACCP.
- ISO 22000.
- GMP.
- Process improvement.
- Quality data tracking.
- Stakeholder collaboration.
Working Requirements
The role requires flexibility to work weekends when needed, while the work week will not exceed 40 hours. Candidates must also be willing to travel as required by the position.
Role Impact
Quality in fresh and perishable categories directly affects product availability, waste and the customer experience. By inspecting products at critical operational stages, improving vendor execution and training frontline teams, the Fresh Food Quality Specialist will help reduce defects, damage and expiry while supporting consistent standards across Amazon Now operations.
Workplace Inclusion
Amazon supports an inclusive workplace and provides accommodations or adjustments during the application, interview and onboarding process for candidates with disabilities who require assistance.
About the Company
This position is with Q Tech General Trading LLC and supports Amazon Now operations in the UAE. The role focuses on maintaining quality across meat, seafood, produce and other perishable categories while supporting vendor improvement, operational execution and customer satisfaction.



