Goods Flow Group Leader - Retail Logistics
Posted date [2026-10-03]
(ID: 52854)
 |
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Goods Flow Group Leader - Retail LogisticsJob Snapshot
Role: Goods Flow Group Leader - Retail Logistics
Location: Dubai, United Arab Emirates
Industry: Retail
Function: Logistics
Experience: 3 years of goods flow and supply chain management experience
Job Type: Full Time
Position Overview
Al-Futtaim is seeking a Goods Flow Group Leader - Retail Logistics in Dubai, United Arab Emirates to support IKEA\'s daily inbound and outbound goods flow operations. Working closely with the Goods Flow Manager, the role leads the goods flow team to maintain product availability, support efficient customer order fulfillment, manage logistics capacity, and maintain stock accuracy while controlling operational costs. The position combines hands-on retail logistics leadership with team development, safety compliance, and continuous improvement in a fast-paced store environment.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Retail
Function: Logistics
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full
Time
Work Arrangement: On-site
Overview of the Role
The Goods Flow Group Leader helps coordinate the people, space, equipment, and daily activities required for efficient movement of goods through the IKEA store. The role supports both inbound and outbound operations, ensuring available capacity is used effectively while maintaining the quality and accuracy of goods flow processes.
A key part of the position is leading the team according to IKEA values and operational standards. This includes maintaining health, safety, security, and environmental compliance, developing team competence, and ensuring logistics activities contribute positively to the customer shopping experience.
What You Will Do
- Work with the Goods Flow team to use the store\'s short-term capacity effectively across inbound and outbound operations.
- Balance available space, equipment, people, and goods volumes to support efficient daily logistics activities.
- Ensure the team operates in accordance with the IKEA code of conduct, internal regulations, and applicable health, safety, security, and environmental legislation.
- Provide goods flow input and feedback for the logistics action plan and support implementation across inbound and outbound processes.
- Share knowledge of effective goods flow practices and support team competence development, including safe goods handling.
- Maintain effective and accurate daily goods flow operations supporting product quality, merchandising, stock accuracy, and the customer shopping experience.
- Contribute to IKEA value chain tasks and objectives defined through the Global Service Protocol, local appendices, and agreements with Transport Service Providers.
- Support initiatives aimed at reducing environmental impact while maintaining sustainable and profitable operations.
- Promote IKEA values and help build a collaborative, performance-focused goods flow culture.
- Identify, recruit, retain, and develop capable team members.
- Build trust and communicate effectively with colleagues and stakeholders.
- Lead effectively within a high-volume and fast-moving retail environment.
- Encourage the team to execute goods flow activities efficiently, simply, and with appropriate speed.
Required Skills
- Advanced computer skills, including MS Office and Navision.
- Strong English communication skills.
- Arabic language proficiency is an advantage.
- Ability to manage high-volume retail operations.
- Strong communication and stakeholder interaction capability.
- Ability to identify, develop, and retain talent within the team.
- Understanding of retail operations and goods flow processes.
- Ability to work in a fast-paced environment with a continuous improvement focus.
What Qualifies You for the Role
- Minimum Bachelor\'s Degree.
- 3 years of experience in goods flow and supply chain management.
- Knowledge of retail operations.
- Advanced computer skills, including MS Office and operating systems such as Navision.
- Good command of the English language.
- Arabic proficiency is a plus.
- Experience managing activities in a fast-paced operational environment.
- Ability to support continuous improvement in daily logistics processes.
About Al-Futtaim Retail
Al-Futtaim Retail operates as part of Al-Futtaim and works with international retail brands including IKEA, ACE, Marks and Spencer, and the Inditex Group across MENA and Southeast Asia. Its activities include physical retail operations alongside investments in digital innovation, AI capabilities, customer experience, and loyalty platforms.
The business brings together colleagues from more than 100 nationalities across more than 10 countries, supporting its retail operations and continued development across its markets.
Work Arrangement: On-site
Overview of the Role
The Goods Flow Group Leader helps coordinate the people, space, equipment, and daily activities required for efficient movement of goods through the IKEA store. The role supports both inbound and outbound operations, ensuring available capacity is used effectively while maintaining the quality and accuracy of goods flow processes.
A key part of the position is leading the team according to IKEA values and operational standards. This includes maintaining health, safety, security, and environmental compliance, developing team competence, and ensuring logistics activities contribute positively to the customer shopping experience.
What You Will Do
- Work with the Goods Flow team to use the store\'s short-term capacity effectively across inbound and outbound operations.
- Balance available space, equipment, people, and goods volumes to support efficient daily logistics activities.
- Ensure the team operates in accordance with the IKEA code of conduct, internal regulations, and applicable health, safety, security, and environmental legislation.
- Provide goods flow input and feedback for the logistics action plan and support implementation across inbound and outbound processes.
- Share knowledge of effective goods flow practices and support team competence development, including safe goods handling.
- Maintain effective and accurate daily goods flow operations supporting product quality, merchandising, stock accuracy, and the customer shopping experience.
- Contribute to IKEA value chain tasks and objectives defined through the Global Service Protocol, local appendices, and agreements with Transport Service Providers.
- Support initiatives aimed at reducing environmental impact while maintaining sustainable and profitable operations.
- Promote IKEA values and help build a collaborative, performance-focused goods flow culture.
- Identify, recruit, retain, and develop capable team members.
- Build trust and communicate effectively with colleagues and stakeholders.
- Lead effectively within a high-volume and fast-moving retail environment.
- Encourage the team to execute goods flow activities efficiently, simply, and with appropriate speed.
Required Skills
- Advanced computer skills, including MS Office and Navision.
- Strong English communication skills.
- Arabic language proficiency is an advantage.
- Ability to manage high-volume retail operations.
- Strong communication and stakeholder interaction capability.
- Ability to identify, develop, and retain talent within the team.
- Understanding of retail operations and goods flow processes.
- Ability to work in a fast-paced environment with a continuous improvement focus.
What Qualifies You for the Role
- Minimum Bachelor\'s Degree.
- 3 years of experience in goods flow and supply chain management.
- Knowledge of retail operations.
- Advanced computer skills, including MS Office and operating systems such as Navision.
- Good command of the English language.
- Arabic proficiency is a plus.
- Experience managing activities in a fast-paced operational environment.
- Ability to support continuous improvement in daily logistics processes.
About Al-Futtaim Retail
Al-Futtaim Retail operates as part of Al-Futtaim and works with international retail brands including IKEA, ACE, Marks and Spencer, and the Inditex Group across MENA and Southeast Asia. Its activities include physical retail operations alongside investments in digital innovation, AI capabilities, customer experience, and loyalty platforms.
The business brings together colleagues from more than 100 nationalities across more than 10 countries, supporting its retail operations and continued development across its markets.
