About the Company Sharaf DG, a flagship brand of the Sharaf Group, is one of the UAE’s leading electronics and technology retail chains with a strong presence across the Middle East, including Bahrain, Oman, and Egypt. Built on a unique concept in consumer electronics retailing, Sharaf DG is designed to meet the evolving needs of today’s tech-savvy and quality-conscious customers. Serving over one million customers monthly, Sharaf DG offers the widest selection of top global brands across multiple product categories such as consumer electronics, IT, telecom, home appliances, home entertainment, and smart technology. More than just a retail brand, Sharaf DG is also a dynamic player in energy solutions, franchise operations, and B2B services, providing diverse career paths across multiple business verticals. Sharaf DG is constantly expanding and offers exciting job opportunities in Dubai and across the UAE in sales, retail operations, customer service, logistics, merchandising, marketing, IT support, and business development. As an employer of choice, we value talent, diversity, and innovation. With a workforce representing over 40 nationalities, we foster an inclusive and high-performing work culture. Our employees are rewarded with competitive pay, benefits, and career advancement opportunities in a supportive and growth-driven environment. At Sharaf DG, you’ll be empowered to make an impact and build a rewarding career in one of the fastest-growing electronics retail and technology solution companies in the region. Explore Sharaf DG careers in Dubai and across the Emirates today and become part of a future-focused, customer-centric team that’s redefining retail excellence....

Key Account Manager - IT Infrastructure & Cybersecurity Solutions

Job Overview
Sharaf DG is hiring a Key Account Manager (KAM) to manage and grow relationships with strategic B2B clients across the UAE. This role is focused on driving sales of IT infrastructure, cybersecurity, and cloud-based solutions. The KAM will own customer relationships, lead strategic account planning, and ensure client satisfaction while meeting sales performance targets.

Job Location: Dubai, United Arab Emirates
Industry: Information Technology and Services
Function: Account Management / Sales
Salary: 18000-22000 monthly (Market estimated)
Gender: Any
Job Type: Full-time

Job Overview
As a Key Account Manager, you will represent the full portfolio of IT and cybersecurity offerings to enterprise clients in sectors like government, hospitality, real estate, education, and financial services. This role involves client acquisition, relationship management, and cross-functional coordination to deliver tailored solutions and long-term partnerships.

Key Responsibilities

* Manage high-value B2B accounts, ensuring strong, professional relationships with key decision-makers
* Achieve strategic sales targets, revenue growth, and account performance KPIs
* Lead joint business planning with clients to define annual and long-term performance goals
* Understand and assess evolving client needs, offering customized IT and cloud solutions
* Collaborate internally with product, service, and support teams to deliver seamless execution
* Identify and close new business opportunities within existing and new enterprise clients
* Deliver tailored product presentations and proposals to senior stakeholders
* Build multi-level account penetration and strategic alignment with client goals
* Provide accurate forecasting, pipeline updates, and performance reporting to senior management
* Travel across the UAE for client meetings, project oversight, and relationship building

Job Requirements

* Minimum 8 years of B2B sales experience in IT solutions, cloud services, or cybersecurity within the UAE
* Strong network of contacts across government, hospitality, education, real estate, and finance sectors
* Proven track record in strategic account management and exceeding sales quotas
* Graduate degree or equivalent required
* Excellent communication, negotiation, and client engagement skills
* Strong presentation skills and ability to influence at C-level
* Ability to handle complex sales cycles and multi-stakeholder environments
* Valid UAE driving license and own vehicle
* Willingness to travel extensively across the region

What We Offer

* Strategic role in a fast-growing technology and enterprise solutions division
* Competitive salary with sales incentives and growth opportunity
* Exposure to cutting-edge cybersecurity and cloud products
* High autonomy and ownership of enterprise client portfolios

About the Company
Sharaf DG is one of the region’s leading retail and technology groups, offering innovative IT and cloud solutions to institutional clients across the UAE. The company is expanding its enterprise tech division and investing in top-tier talent to strengthen its presence in the B2B segment. This role is pivotal in driving digital transformation solutions for the country’s top business sectors.

Job Title Key Account Manager - IT Infrastructure & Cybersecurity Solutions Job Description Key Account Manager - IT Infrastructure & Cybersecurity Solutions Job Overview Sharaf DG is hiring a Key Account Manager (KAM) to manage and grow relationships with strategic B2B clients across the UAE. This role is focused on driving sales of IT infrastructure, cybersecurity, and cloud-based solutions. The KAM will own customer relationships, lead strategic account planning, and ensure client satisfaction while meeting sales performance targets. Job Location: Dubai, United Arab Emirates Industry: Information Technology and Services Function: Account Management / Sales Salary: 18000-22000 monthly (Market estimated) Gender: Any Job Type: Full-time Job Overview As a Key Account Manager, you will represent the full portfolio of IT and cybersecurity offerings to enterprise clients in sectors like government, hospitality, real estate, education, and financial services. This role involves client acquisition, relationship management, and cross-functional coordination to deliver tailored solutions and long-term partnerships. Key Responsibilities * Manage high-value B2B accounts, ensuring strong, professional relationships with key decision-makers * Achieve strategic sales targets, revenue growth, and account performance KPIs * Lead joint business planning with clients to define annual and long-term performance goals * Understand and assess evolving client needs, offering customized IT and cloud solutions * Collaborate internally with product, service, and support teams to deliver seamless execution * Identify and close new business opportunities within existing and new enterprise clients * Deliver tailored product presentations and proposals to senior stakeholders * Build multi-level account penetration and strategic alignment with client goals * Provide accurate forecasting, pipeline updates, and performance reporting to senior management * Travel across the UAE for client meetings, project oversight, and relationship building Job Requirements * Minimum 8 years of B2B sales experience in IT solutions, cloud services, or cybersecurity within the UAE * Strong network of contacts across government, hospitality, education, real estate, and finance sectors * Proven track record in strategic account management and exceeding sales quotas * Graduate degree or equivalent required * Excellent communication, negotiation, and client engagement skills * Strong presentation skills and ability to influence at C-level * Ability to handle complex sales cycles and multi-stakeholder environments * Valid UAE driving license and own vehicle * Willingness to travel extensively across the region What We Offer * Strategic role in a fast-growing technology and enterprise solutions division * Competitive salary with sales incentives and growth opportunity * Exposure to cutting-edge cybersecurity and cloud products * High autonomy and ownership of enterprise client portfolios About the Company Sharaf DG is one of the region’s leading retail and technology groups, offering innovative IT and cloud solutions to institutional clients across the UAE. The company is expanding its enterprise tech division and investing in top-tier talent to strengthen its presence in the B2B segment. This role is pivotal in driving digital transformation solutions for the country’s top business sectors. Post Details

Job Start Date Salary from 18000.00 Salary to 22000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Retail Job Function Job Functions -> Account Management-Commissioned Employers Details Company Sharaf DG Contact Person Sharaf DG HRM Designation HRM Telephone +971 600 502034 Email recruitmentsharafdg.com