Learning and Development Consultant - Retail
Posted date [2026-08-20]
(ID: 49878)
 |
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Learning and Development Consultant - RetailJob Snapshot
Role: Learning and Development Consultant - Retail
Location: Dubai, United Arab Emirates
Industry: Retail
Function: Training / Development
Experience: Minimum 7 years
Job Type: Full-time
Position Overview
The Learning and Development Consultant - Retail role in Dubai, United Arab Emirates is a senior Retail opportunity focused on strengthening workforce capability and commercial performance. Al-Futtaim Retail is hiring an experienced learning professional to create scalable development programs, improve facilitation quality and turn operational needs into engaging learning experiences with measurable business value.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Retail
Function: Training / Development
Salary: 18000-28000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
This role connects business priorities with practical capability-building solutions across a diverse retail portfolio. The consultant will
diagnose performance needs, design appropriate learning journeys and enable managers, facilitators and delivery partners to support learning at scale. The position influences employee performance by combining instructional design, experiential activities, digital engagement and data-backed evaluation.
Key Responsibilities
* Diagnose business and performance requirements through consultation with stakeholders.
* Translate identified capability gaps into brand-specific learning interventions.
* Design outcome-led learning architectures suited to different commercial and operational environments.
* Develop facilitators, managers and delivery partners to extend the reach and consistency of learning programs.
* Establish clear coaching, accountability and facilitation standards across the delivery network.
* Create experiential learning activities such as simulations, business games and team-development events.
* Build digital learning journeys that sustain engagement before, during and after formal training.
* Apply instructional-design methods when developing content, exercises and supporting materials.
* Produce creative learning campaigns using visual storytelling, animation and digital design tools.
* Lead workshops and learning programs while maintaining high facilitation standards.
* Monitor delivery quality and address inconsistencies that may weaken learning outcomes.
* Develop stakeholder networks across brands, functions and operating teams.
* Present learning proposals and performance insights in a persuasive, business-focused format.
* Ensure development programs reflect the commercial realities of store and retail operations.
* Use Excel and reporting tools to evaluate participation, application and program effectiveness.
* Interpret learning data to identify trends, gaps and opportunities for improvement.
* Convert evaluation findings into practical enhancements for future programs.
* Encourage managers to reinforce new behaviors and skills in the workplace.
* Maintain disciplined execution across concurrent learning initiatives and business priorities.
Ideal Profile
The preferred candidate has at least seven years of experience in Learning and Development, organizational capability or a closely related field. A strong record of designing and implementing experiential solutions, including simulations, digital games and blended learning journeys, is essential.
The position calls for someone who understands the commercial and operational pressures of the retail sector. The successful candidate should be able to advise senior stakeholders, develop trusted working relationships and communicate complex learning concepts through clear visual narratives. Confidence working with a culturally diverse workforce is equally important.
Skills Set
* Learning-needs diagnosis
* Instructional design
* Learning architecture development
* Experiential learning design
* Simulations and business games
* Digital learning journeys
* Facilitator development
* Manager coaching
* Content development
* Workshop facilitation
* Stakeholder consultation
* Visual storytelling
* Learning engagement campaigns
* Canva
* Adobe Illustrator
* Vyond
* Microsoft Excel
* Learning-data analysis
* Program evaluation and reporting
* Retail operations knowledge
* Performance improvement planning
Why Join Us
This opportunity offers influence across a large, multi-brand Retail organization operating in culturally and commercially diverse markets. The consultant can test modern learning approaches, work with globally recognized brands and shape capability programs that reach employees beyond the classroom. Continued retail transformation and digital adoption create strong demand for professionals who can connect workforce development with customer experience and business performance.
About the Company
Al-Futtaim Retail manages partnerships with major international brands across the Middle East, Africa and Asia. Its portfolio includes IKEA, ACE, Toys R Us, Marks and Spencer, Watsons and several Inditex brands. With employees representing more than 100 nationalities, the business combines established retail operations with continued brand expansion, workforce development and market innovation.
Key Responsibilities
* Diagnose business and performance requirements through consultation with stakeholders.
* Translate identified capability gaps into brand-specific learning interventions.
* Design outcome-led learning architectures suited to different commercial and operational environments.
* Develop facilitators, managers and delivery partners to extend the reach and consistency of learning programs.
* Establish clear coaching, accountability and facilitation standards across the delivery network.
* Create experiential learning activities such as simulations, business games and team-development events.
* Build digital learning journeys that sustain engagement before, during and after formal training.
* Apply instructional-design methods when developing content, exercises and supporting materials.
* Produce creative learning campaigns using visual storytelling, animation and digital design tools.
* Lead workshops and learning programs while maintaining high facilitation standards.
* Monitor delivery quality and address inconsistencies that may weaken learning outcomes.
* Develop stakeholder networks across brands, functions and operating teams.
* Present learning proposals and performance insights in a persuasive, business-focused format.
* Ensure development programs reflect the commercial realities of store and retail operations.
* Use Excel and reporting tools to evaluate participation, application and program effectiveness.
* Interpret learning data to identify trends, gaps and opportunities for improvement.
* Convert evaluation findings into practical enhancements for future programs.
* Encourage managers to reinforce new behaviors and skills in the workplace.
* Maintain disciplined execution across concurrent learning initiatives and business priorities.
Ideal Profile
The preferred candidate has at least seven years of experience in Learning and Development, organizational capability or a closely related field. A strong record of designing and implementing experiential solutions, including simulations, digital games and blended learning journeys, is essential.
The position calls for someone who understands the commercial and operational pressures of the retail sector. The successful candidate should be able to advise senior stakeholders, develop trusted working relationships and communicate complex learning concepts through clear visual narratives. Confidence working with a culturally diverse workforce is equally important.
Skills Set
* Learning-needs diagnosis
* Instructional design
* Learning architecture development
* Experiential learning design
* Simulations and business games
* Digital learning journeys
* Facilitator development
* Manager coaching
* Content development
* Workshop facilitation
* Stakeholder consultation
* Visual storytelling
* Learning engagement campaigns
* Canva
* Adobe Illustrator
* Vyond
* Microsoft Excel
* Learning-data analysis
* Program evaluation and reporting
* Retail operations knowledge
* Performance improvement planning
Why Join Us
This opportunity offers influence across a large, multi-brand Retail organization operating in culturally and commercially diverse markets. The consultant can test modern learning approaches, work with globally recognized brands and shape capability programs that reach employees beyond the classroom. Continued retail transformation and digital adoption create strong demand for professionals who can connect workforce development with customer experience and business performance.
About the Company
Al-Futtaim Retail manages partnerships with major international brands across the Middle East, Africa and Asia. Its portfolio includes IKEA, ACE, Toys R Us, Marks and Spencer, Watsons and several Inditex brands. With employees representing more than 100 nationalities, the business combines established retail operations with continued brand expansion, workforce development and market innovation.
