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• 6-7 years of experience supporting Cisco Switches, Cisco Routers, Cisco VPN, Cisco IP Telephony, Fortinet Networking Devices, Meraki/Aruba/Aerohive Wireless and load balancers.
• 2-3 Years of experience maintaining Tier 3/4 Data Centers.
• Hands on experience supporting Cloud technologies, Windows Servers, Microsoft Exchange 2010 or above, Citrix Xenapp.
• Solid understanding with related work experience on Cisco & Fortinet technologies & Networking on platforms like VMware, IBM Storage, etc.
• Experience in troubleshooting networking issues and replacing hardware on Servers.
• Experience installing software, patches, updates on network devices.
• Customer Service Experience is a must.
. Training certification on networking like Cisco or Fortinet mandatory