Online Merchandising Coordinator - Hollister
In our quest to create ‘great moments for everyone, everyday’, Majid Al Futtaim has enabled happiness in the lives of people from around the world. Find out more about who we are. |
Job Description and Requirements
Online Merchandising Coordinator - HollisterJob Snapshot
Role: Online Merchandising Coordinator - Hollister
Location: Dubai, UAE
Industry: Retail
Function: Merchandise Planning and Buying
Experience: 1-2 years of online merchandising experience
Job Type: Full Time
Position Overview
Majid Al Futtaim Lifestyle is hiring an Online Merchandising Coordinator in Dubai, UAE for Hollister as part of its Emirati Talent hiring initiative. The role supports online trading and merchandising activities across websites and mobile applications, helping maintain accurate product information, digital content, imagery, and an engaging online customer experience.
Working closely with Online Merchandisers, warehouse teams, studios, suppliers, and buying teams, the coordinator will support product launches, photo shoots, category merchandising, KPI reporting, and online sales performance. The position combines digital merchandising administration with strong attention to product presentation, commercial priorities, and the omnichannel customer journey.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Merchandise Planning and
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: UAE National
Job Type: Full Time
Work Arrangement: On-site
Online Trading and Merchandising
* Support online trading operations by uploading approved content, product information, and imagery across websites and mobile applications.
* Maintain accurate product information to support consistent online merchandising execution.
* Work with Online Merchandisers to optimize category pages according to commercial priorities.
* Highlight best-selling products and support the online presentation of key trends and campaigns.
* Gather required product content from suppliers and buying teams.
* Ensure product information provides complete and accurate representation of brands across digital channels.
* Apply editing and proofreading skills when reviewing online product content.
Product Photography and Studio Coordination
* Coordinate product photo shoots by selecting the required stock and liaising with warehouse teams.
* Manage product movements to and from the studio.
* Maintain accurate studio inventory and tracking sheets.
* Ensure product images are correctly linked to corresponding product details.
* Conduct quality checks on product photography and styling outputs.
* Identify and address inconsistencies that could affect online product presentation.
Performance and KPI Reporting
* Prepare and analyze daily, weekly, and monthly online KPI reports.
* Support achievement of online sales and financial targets.
* Use commercial information to help identify product and customer trends.
* Provide accurate reporting that supports online merchandising decisions.
* Maintain strong attention to detail when working with product and performance data.
Customer Journey and Collaboration
The Online Merchandising Coordinator will contribute to a seamless omnichannel experience by maintaining a customer-first approach across digital merchandising activities. The role involves identifying customer trends, recognizing recurring service issues, and coordinating with relevant stakeholders to support appropriate solutions.
Strong internal relationships are important to ensure that product information, imagery, online campaigns, and merchandising priorities are delivered accurately and on time.
Requirements
* High School Certificate.
* 1-2 years of experience in online merchandising.
* Fashion and Home business experience is an advantage.
* Strong editing and proofreading skills.
* Advanced knowledge of Microsoft Excel.
* Knowledge of emerging technologies and digital tools that can enhance the online customer experience.
* Good awareness of the Fashion and Home industry.
* Strong commercial understanding.
* Ability to prioritize work according to urgency and business impact.
* Ability to take ownership of assigned responsibilities, identify risks, and escalate issues when required.
* Strong customer-first mindset with an understanding of customer expectations.
* Ability to maintain accuracy and deliver quality outcomes.
Emirati Talent Requirement
This vacancy is designated for Emirati Talent. Candidates must therefore meet the UAE Nationality requirement specified for the role.
What We Offer
Majid Al Futtaim provides the opportunity to contribute to a customer-focused digital retail environment while gaining exposure to online trading, product merchandising, e-commerce performance, and omnichannel customer experience. Employees work alongside a diverse workforce guided by the company\'s Leadership Model and its focus on creating memorable customer experiences.
About Majid Al Futtaim
Majid Al Futtaim operates across shopping malls, retail, communities, and entertainment in the Middle East, North Africa, and Central Asia. The group operates in 18 countries and employs more than 43,000 people. Its portfolio includes Mall of the Emirates, Carrefour, All Saints, LEGO, City Centre, Abercrombie and Fitch, and VOX Cinemas.



