Operations Associate - Store Support

daily retail store operations accurate, organized, and compliant. This role supports the store team by managing cash-related administration, assisting with stock movement, maintaining back-office records, preparing operational reports, and helping ensure the sales floor remains well supported. The position has a direct impact on stock accuracy, reporting quality, cash process control, store readiness, team communication, and overall customer experience.

Key Responsibilities

* Record daily cash collections and support cash office activities in line with company procedures.
* Manage petty cash transactions, maintain supporting records, and ensure cash-related tasks are completed accurately.
* Track invoices, check documentation, and follow up on discrepancies to support clean store administration.
* Ensure all cash handling, invoice tracking, and back-office processes follow company policies and internal control standards.
* Support the flow of information between store teams, back-office staff, management, and relevant business functions.
* Prepare and generate store performance reports using SAP, BI, Tableau, and related reporting tools.
* Assist with back-office operations to help the store run smoothly during trading hours.
* Support stock management on the sales floor by helping ensure products are available, organized, and presented correctly.
* Assist with receiving new shipments, checking delivered items, organizing stock, and updating relevant records.
* Help with inventory counts, cycle counts, and stock checks to maintain accurate stock records.
* Use stock loss results, stock record reports, SOP knowledge, and process controls to support inventory accuracy.
* Identify stock discrepancies and coordinate with the relevant team members for timely correction.
* Help maintain a clean, safe, and organized store and back-office environment.
* Assist in ordering store supplies, monitoring resource availability, and supporting procurement-related follow-up.
* Follow store safety protocols, operational standards, and company procedures during all daily activities.
* Support store performance by maintaining accurate records, timely reports, clear communication, and dependable administrative follow-through.

Ideal Profile

* Experience in retail operations, store administration, back-office support, inventory support, or a similar retail environment.
* Previous exposure to cash office tasks, petty cash handling, invoice tracking, or stock administration is preferred.
* Basic knowledge of SAP, BI, Tableau, or similar store reporting and business intelligence tools.
* Strong organizational skills with the ability to manage multiple daily tasks in a busy retail environment.
* High attention to detail when handling cash records, invoices, stock reports, inventory counts, and store documentation.
* Good communication skills with the ability to work effectively with store teams, management, warehouse, finance, and support functions.
* Practical understanding of stock management, receiving processes, store replenishment, sales floor support, and retail SOPs.
* Able to follow safety protocols, company policies, store standards, and operational guidelines consistently.
* Positive attitude with a service-focused approach and willingness to support different areas of store operations.
* Comfortable working with reports, trackers, system updates, and routine administrative follow-up.
* Reliable, accurate, and able to maintain discipline in repetitive but important operational processes.

Skills Set

* Retail operations
* Store administration
* Cash office management
* Petty cash handling
* Invoice tracking
* Stock management
* Inventory counts
* Stock reconciliation
* Shipment receiving
* Back-office operations
* Store maintenance support
* Sales floor support
* SAP reporting
* BI reporting
* Tableau
* Store performance reports
* Stock loss reporting
* Stock record reports
* SOP compliance
* Procurement support
* Supplies ordering
* Documentation control
* Team communication
* Administrative coordination
* Safety protocol compliance
* Retail process control

Why Join Us

This role provides a strong entry point into structured retail operations within a respected Dubai-headquartered business with a wide regional brand portfolio. The Operations Associate will gain practical exposure to store systems, cash office routines, stock accuracy, retail reporting, inventory movement, and cross-team coordination. It is a good opportunity for a detail-oriented retail professional who wants to build stronger operational skills while supporting smooth store performance.

About the Company

Al-Futtaim is a diversified business headquartered in Dubai, United Arab Emirates, with operations across retail, automotive, financial services, real estate, and healthcare. Its retail division represents leading international brands across the Middle East, Africa, and Asia, supporting store operations, ecommerce growth, merchandising activity, customer service, logistics coordination, and modern retail experiences across multiple markets.