Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates.

Patient Registration and Billing Executive - Healthcare Clinics Dubai

Job Overview
We are hiring a Patient Registration and Billing Executive for a fast-paced healthcare clinic environment in Dubai, UAE. This is a multi-functional role covering medical insurance coordination, billing, invoicing, customer service, and clinic cash handling. Ideal candidates will have healthcare front office experience and the ability to manage patient-facing tasks with professionalism and efficiency.

Job Details
Job Location: Dubai, United Arab Emirates
Industry: Hospital & Health Care
Function: Healthcare / Medical Support
Salary: 6000–8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
The role is responsible for ensuring smooth front-desk operations, patient registration, insurance claim processing, accurate invoicing, and effective customer service in line with clinic standards. The position also includes daily financial reconciliation, supporting clinical workflow, and maintaining compliance with healthcare procedures.

Key Responsibilities

* Coordinate insurance approvals and documentation with third-party payers
* Submit medical claims and follow up on denials or discrepancies
* Code and verify diagnostic and procedure codes for billing accuracy
* Ensure CPT codes align with medical services rendered
* Prepare invoices and billing statements as per clinic pricing agreements
* Maintain complete and accurate records in patient and financial systems
* Assist patients with queries related to services, insurance, and payments
* Maintain professional communication across departments and with patients
* Ensure all cash, card, and insurance transactions are processed and recorded
* Reconcile cash drawers and prepare financial reports for accounts team
* Manage refund requests and ensure required approvals are in place
* Maintain confidentiality and accuracy in patient records and documentation
* Support front desk duties including appointment scheduling and client reception
* Guide patient flow and ensure paperwork is completed before consultations
* Respond to urgent patient needs and direct inquiries to appropriate staff
* Recommend process improvements and participate in safety protocols

Reporting & MIS

* Generate daily income reports and assist in maintaining accurate financial records
* Enter claims and financial activity into internal systems and verify completeness

Financial Management

* Ensure cash, credit, and insurance billing align with clinic revenue policies
* Track incoming payments and prepare deposit summaries for accounting team

Governance & Standards

* Adhere to cash handling, billing, and confidentiality protocols
* Implement clinic safety and patient information protection guidelines

Job Requirements

* Minimum 2 years’ experience in healthcare billing, insurance, or patient service roles
* Bachelor’s degree in any stream
* Familiar with UAE medical insurance processes and cash desk management
* Strong verbal and written English skills; Arabic is a plus
* Excellent computer literacy, including clinic software and MS Office tools
* Detail-oriented with good organizational and problem-solving abilities
* Ability to multitask in a patient-centric, busy clinic setting

What We Offer

* Full-time opportunity with a growing healthcare brand in the UAE
* Supportive team and training in patient-facing healthcare operations
* Stable career path in the clinical administration domain
* Work-life balance and structured career development

About the Company
Al-Futtaim Healthcare operates HealthHub Clinics, a modern network of over 20 multi-speciality medical centers in Dubai. As part of the Al-Futtaim Group, HealthHub delivers advanced diagnostics, evidence-based care, and family medicine services in line with international standards. With a focus on smart healthcare delivery and patient-first service, HealthHub Clinics has earned Gold Seal Accreditation from a leading international healthcare body.

Job Title Patient Registration and Billing Executive - Healthcare Clinics Dubai Job Description Patient Registration and Billing Executive - Healthcare Clinics Dubai Job Overview We are hiring a Patient Registration and Billing Executive for a fast-paced healthcare clinic environment in Dubai, UAE. This is a multi-functional role covering medical insurance coordination, billing, invoicing, customer service, and clinic cash handling. Ideal candidates will have healthcare front office experience and the ability to manage patient-facing tasks with professionalism and efficiency. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospital & Health Care Function: Healthcare / Medical Support Salary: 6000–8000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview The role is responsible for ensuring smooth front-desk operations, patient registration, insurance claim processing, accurate invoicing, and effective customer service in line with clinic standards. The position also includes daily financial reconciliation, supporting clinical workflow, and maintaining compliance with healthcare procedures. Key Responsibilities * Coordinate insurance approvals and documentation with third-party payers * Submit medical claims and follow up on denials or discrepancies * Code and verify diagnostic and procedure codes for billing accuracy * Ensure CPT codes align with medical services rendered * Prepare invoices and billing statements as per clinic pricing agreements * Maintain complete and accurate records in patient and financial systems * Assist patients with queries related to services, insurance, and payments * Maintain professional communication across departments and with patients * Ensure all cash, card, and insurance transactions are processed and recorded * Reconcile cash drawers and prepare financial reports for accounts team * Manage refund requests and ensure required approvals are in place * Maintain confidentiality and accuracy in patient records and documentation * Support front desk duties including appointment scheduling and client reception * Guide patient flow and ensure paperwork is completed before consultations * Respond to urgent patient needs and direct inquiries to appropriate staff * Recommend process improvements and participate in safety protocols Reporting & MIS * Generate daily income reports and assist in maintaining accurate financial records * Enter claims and financial activity into internal systems and verify completeness Financial Management * Ensure cash, credit, and insurance billing align with clinic revenue policies * Track incoming payments and prepare deposit summaries for accounting team Governance & Standards * Adhere to cash handling, billing, and confidentiality protocols * Implement clinic safety and patient information protection guidelines Job Requirements * Minimum 2 years’ experience in healthcare billing, insurance, or patient service roles * Bachelor’s degree in any stream * Familiar with UAE medical insurance processes and cash desk management * Strong verbal and written English skills; Arabic is a plus * Excellent computer literacy, including clinic software and MS Office tools * Detail-oriented with good organizational and problem-solving abilities * Ability to multitask in a patient-centric, busy clinic setting What We Offer * Full-time opportunity with a growing healthcare brand in the UAE * Supportive team and training in patient-facing healthcare operations * Stable career path in the clinical administration domain * Work-life balance and structured career development About the Company Al-Futtaim Healthcare operates HealthHub Clinics, a modern network of over 20 multi-speciality medical centers in Dubai. As part of the Al-Futtaim Group, HealthHub delivers advanced diagnostics, evidence-based care, and family medicine services in line with international standards. With a focus on smart healthcare delivery and patient-first service, HealthHub Clinics has earned Gold Seal Accreditation from a leading international healthcare body. Post Details

Job Start Date Salary from 6000.00 Salary to 8000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Retail Job Function Job Functions -> Health Care Provider Employers Details Company AlFuttaim Contact Person Al Futtaim Designation HR Manager Telephone +201000680746 Email asmaa.elattaralfuttaim.ae