Quality Specialist - Fresh Grocery
Job Description and Requirements
Quality Specialist - Fresh GroceryJob Snapshot
Role: Quality Specialist - Fresh Grocery
Location: Dubai, United Arab Emirates
Industry: Grocery
Function: Food Safety and Inspection
Experience: Experience in fresh food quality, food safety, grocery operations, or related quality control
Job Type: Full-time
Position Overview
Quality Specialist - Fresh Grocery in Dubai, United Arab Emirates is a Grocery quality opportunity supporting Amazon Ultra-Fast-Grocery operations across fresh produce, meat, seafood, eggs, and other perishable categories. Amazon is hiring a detail-focused quality professional to inspect inbound products, improve vendor compliance, protect food quality standards, reduce damage and expiry, and strengthen customer satisfaction across fast grocery operations.
The role combines hands-on product inspection with food safety compliance, associate training, packaging audits, operational reporting, and continuous improvement across Amazon stores, hubs, and vendor locations.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Grocery
Function: Food Safety and Inspection
Salary: 9000-14000
Estimated
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
Fresh food quality is a major factor in customer trust within ultra-fast grocery delivery. This position will help ensure that meat, seafood, fruits, vegetables, eggs, and other perishables consistently meet Amazon quality expectations from inbound receipt through picking, packing, and final order preparation.
The Quality Specialist will work closely with vendors, store teams, instock managers, vendor managers, fulfillment partners, and operations leaders to identify quality failures early, reduce avoidable waste, improve buying efficiency, and strengthen execution of food safety and packaging standards.
Key Responsibilities
* Inspect the quality and condition of meat, seafood, fruits, vegetables, eggs, and other perishable products during inbound receiving.
* Conduct quality checks at Amazon stores, hubs, and vendor locations against defined product specifications.
* Reject damaged, defective, spoiled, or non-compliant items and coordinate their return to the relevant vendor.
* Maintain accurate rejection records by item, vendor, quantity, and quality issue.
* Audit product handling during picking and packing to confirm that fresh items are managed according to established quality procedures.
* Monitor packaging methods and confirm that products are packed in a way that protects freshness, condition, and presentation.
* Carry out daily bin audits and identify storage, handling, cleanliness, or quality concerns.
* Prepare daily and weekly quality reports for operational and commercial stakeholders.
* Train store and hub associates on fresh food quality standards, SOPs, product handling, and packaging practices.
* Work with vendors to improve consistency in incoming product quality and reduce repeated defects.
* Investigate quality trends that contribute to customer complaints, damaged products, or premature expiry.
* Collaborate with instock teams to improve buying decisions and reduce losses caused by poor-quality fresh inventory.
* Participate in stakeholder meetings and provide practical quality observations from daily operations.
* Recommend process changes that improve quality control, inspection efficiency, reporting accuracy, and operational consistency.
* Support automation and standardization initiatives that make recurring quality checks more reliable and scalable.
* Maintain food safety expectations during fast-paced grocery operations without compromising productivity.
* Work occasional weekends when operational requirements demand it, while remaining within the defined working week.
Ideal Profile
* Bachelor\'s degree or equivalent professional experience with strong written and verbal communication ability.
* Practical understanding of fresh food quality standards covering fruits, vegetables, meat, seafood, eggs, and other perishables.
* HACCP knowledge and relevant food safety certification.
* PIC 3 Person In Charge certification recognized by Dubai Municipality.
* Familiarity with ISO 22000 and Good Manufacturing Practices.
* Knowledge of fruit and vegetable quality specifications and common defects affecting fresh produce.
* Familiarity with Dubai\'s fresh produce supply environment, including Al Aweer Central Fruit and Vegetable Market.
* Strong working knowledge of Microsoft Office applications, particularly Microsoft Excel.
* Able to inspect products carefully and document findings with accuracy.
* Comfortable working directly with vendors, store associates, operations teams, and senior stakeholders.
* Able to manage multiple operational priorities while maintaining deadlines and quality standards.
* Calm and practical when handling quality disputes, urgent issues, or fast-moving operational situations.
* Willing to travel between operational locations when required.
Skills Set
* Fresh food quality inspection
* Food safety compliance
* HACCP
* PIC 3
* ISO 22000
* Good Manufacturing Practices
* Fruit and vegetable quality standards
* Meat quality inspection
* Seafood quality inspection
* Perishable inventory quality
* Inbound inspection
* Vendor quality management
* Product rejection control
* Damage and expiry reduction
* Picking and packing audits
* Packaging standards
* Bin audits
* Quality reporting
* Microsoft Excel
* Standard operating procedures
* Associate training
* Fresh produce handling
* Vendor compliance
* Root cause identification
* Process improvement
* Operational quality control
Why Join Us
This opportunity provides direct involvement in the quality operations behind Amazon\'s expanding ultra-fast Grocery business in Dubai. The position offers practical exposure to fresh produce sourcing, vendor performance, food safety, store operations, fulfillment processes, and rapid-delivery quality standards.
For a food quality professional, the role provides scope to influence customer satisfaction, reduce waste, improve fresh inventory performance, strengthen vendor practices, and help develop scalable quality processes within a growing grocery operation.
About the Company
Amazon operates a global e-commerce, technology, logistics, and Grocery ecosystem serving customers through digital marketplaces and increasingly rapid fulfillment models. Its Ultra-Fast-Grocery business focuses on combining dependable fresh product quality with efficient store operations and fast delivery, supported by coordinated vendor, fulfillment, and quality management processes.



