Retail Associate - Emirati Talent Program
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Snapshot
Role: Retail Associate - Emirati Talent Program
Location: Dubai, UAE
Industry: Retail
Function: Retail Customer Service
Experience: Entry level to experienced professionals
Job Type: Full-time
Position Overview
Retail Associate - Emirati Talent Program hiring opportunity in Dubai, UAE within the Retail sector for Emirati professionals looking to build long-term careers across customer-facing and business support functions. Al-Futtaim Retail is inviting motivated candidates to join its Assessment Day opportunities across multiple retail brands, offering exposure to sales, customer service, store operations, administration, and corporate support roles within a fast-paced and growth-focused retail environment.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 5000-8000
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Emirati
Job Type: Full-time
Position Overview
The Retail Associate supports daily retail operations and customer service delivery across multiple Al-Futtaim Retail brands. This role provides valuable exposure to both frontline and back-office operations while helping maintain smooth store performance, customer satisfaction, and strong team collaboration across the organization.
Key Responsibilities
* Support daily retail operations across customer-facing and administrative functions depending on assigned department
* Deliver excellent customer service to shoppers and internal stakeholders while maintaining professional service standards
* Assist with sales floor activities, cashiering, customer support, and store coordination tasks
* Support store operations including merchandising, stock handling, and operational readiness
* Help manage administrative duties and business support functions in back-office environments where assigned
* Collaborate with teams across different departments to achieve sales and operational objectives
* Follow company policies, retail procedures, and workplace standards at all times
* Maintain a positive, respectful, and performance-driven work environment
* Contribute to customer satisfaction, store efficiency, and brand reputation across assigned retail brands
* Participate actively in learning opportunities and professional development programs
Ideal Profile
* Emirati candidate eligible under Emiratisation hiring programs
* Strong interest in retail, customer service, operations, or corporate support functions
* Good communication and interpersonal skills
* Comfortable working in team-oriented and fast-paced business environments
* Positive attitude with willingness to learn and adapt across different roles
* Ability to support both frontline and back-office functions depending on business needs
* Professional approach with strong work ethic and reliability
* Previous retail or customer service exposure is beneficial but not mandatory
Skills Set
* Retail customer service
* Store operations support
* Sales assistance
* Cashiering and POS handling
* Administrative coordination
* Customer engagement
* Team collaboration
* Stock and merchandising support
* Business support operations
* Communication and interpersonal skills
Why Join Us
* Join one of the region’s leading retail groups with globally recognized brands
* Gain valuable exposure across multiple retail brands and business functions
* Access strong Emiratisation-focused career development and growth opportunities
* Benefit from structured on-the-job learning and professional support
* Explore clear internal mobility and long-term progression pathways
* Work in a diverse and inclusive environment that values talent development
* Build a stable and rewarding career within Al-Futtaim Retail
About the Company
Al-Futtaim Retail is one of the leading retail groups across the Middle East, Africa, and Asia, managing internationally recognized brands in fashion, lifestyle, family retail, and home solutions. With a strong focus on customer experience, innovation, and talent development, Al-Futtaim Retail provides outstanding career opportunities for professionals looking to grow across multiple business functions and global retail brands.



