Retail Sales Executive - Tech Setup & Device Services
Posted date [2025-05-27]
(ID: 35083)
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About the Company Sharaf DG, a flagship brand of the Sharaf Group, is one of the UAE’s leading electronics and technology retail chains with a strong presence across the Middle East, including Bahrain, Oman, and Egypt. Built on a unique concept in consumer electronics retailing, Sharaf DG is designed to meet the evolving needs of today’s tech-savvy and quality-conscious customers. Serving over one million customers monthly, Sharaf DG offers the widest selection of top global brands across multiple product categories such as consumer electronics, IT, telecom, home appliances, home entertainment, and smart technology. More than just a retail brand, Sharaf DG is also a dynamic player in energy solutions, franchise operations, and B2B services, providing diverse career paths across multiple business verticals. Sharaf DG is constantly expanding and offers exciting job opportunities in Dubai and across the UAE in sales, retail operations, customer service, logistics, merchandising, marketing, IT support, and business development. As an employer of choice, we value talent, diversity, and innovation. With a workforce representing over 40 nationalities, we foster an inclusive and high-performing work culture. Our employees are rewarded with competitive pay, benefits, and career advancement opportunities in a supportive and growth-driven environment. At Sharaf DG, you’ll be empowered to make an impact and build a rewarding career in one of the fastest-growing electronics retail and technology solution companies in the region. Explore Sharaf DG careers in Dubai and across the Emirates today and become part of a future-focused, customer-centric team that’s redefining retail excellence.... |
Retail Sales Executive - Tech Setup & Device Services
Job Overview
Sharaf DG is looking for a proactive Retail Sales Executive to support in-store setup and activation of mobile phones, laptops, and other smart devices. Based in Dubai, this role involves hands-on device configuration, upselling tech services and accessories, and delivering a seamless customer experience that drives revenue and service satisfaction.
Job Location: Dubai, United Arab Emirates
Industry: Retail
Function: Retail
Salary: 4000-5500 monthly (Market estimated)
Gender: Any
Job Type: Full-time
Job Overview
As a Retail Sales Executive, you will play a dual role in both technical setup and customer-facing sales. Your primary responsibility will be to activate, configure, and provide Level 1 service for devices in-store. Alongside this, you will engage customers, upsell accessories, software, and protection packages, and manage inventory at your location. This role is ideal for tech-savvy candidates with a passion for retail and service excellence.
Key Responsibilities
* Unbox, activate, and complete the initial setup of smartphones, laptops, and IT devices
* Upsell accessories, antivirus software, Microsoft Office, screen protectors, gift cards, and service bundles
* Install essential software on laptops and mobile devices for walk-in customers
* Offer buyback options for old devices as part of the sales cycle
* Promote and sell myTechbench service packages to enhance post-purchase value
* Deliver Level 1 diagnostic and repair services for minor tech issues in-store
* Monitor and manage allocated stock at the assigned retail location
* Maintain accurate records of service activity, sales performance, and stock usage
* Ensure every customer interaction is professional, informative, and solution-driven
Job Requirements
* Minimum education: 12th grade or higher
* 1–2 years of in-store experience in sales, tech support, or device servicing
* Technical certifications (hardware, software, mobile servicing) are an added advantage
* Strong interpersonal and communication skills
* Customer-focused with a passion for technology
* Detail-oriented and dependable, able to work independently with minimal supervision
* Eagerness to learn and grow in a fast-paced retail tech environment
What We Offer
* Hands-on role with leading technology products and customer interactions
* Training and development opportunities to grow your retail and technical skills
* Performance-based incentives and career advancement opportunities
* A dynamic and supportive retail environment within a market-leading brand
About the Company
Sharaf DG, a part of the Sharaf Group, is one of the region’s top consumer electronics retailers. With operations across the UAE, Bahrain, Oman, and Egypt, Sharaf DG offers a wide range of electronics, appliances, IT solutions, and after-sales services. We are committed to delivering innovative customer experiences and providing meaningful career paths in the retail technology sector.
Job Overview
Sharaf DG is looking for a proactive Retail Sales Executive to support in-store setup and activation of mobile phones, laptops, and other smart devices. Based in Dubai, this role involves hands-on device configuration, upselling tech services and accessories, and delivering a seamless customer experience that drives revenue and service satisfaction.
Job Location: Dubai, United Arab Emirates
Industry: Retail
Function: Retail
Salary: 4000-5500 monthly (Market estimated)
Gender: Any
Job Type: Full-time
Job Overview
As a Retail Sales Executive, you will play a dual role in both technical setup and customer-facing sales. Your primary responsibility will be to activate, configure, and provide Level 1 service for devices in-store. Alongside this, you will engage customers, upsell accessories, software, and protection packages, and manage inventory at your location. This role is ideal for tech-savvy candidates with a passion for retail and service excellence.
Key Responsibilities
* Unbox, activate, and complete the initial setup of smartphones, laptops, and IT devices
* Upsell accessories, antivirus software, Microsoft Office, screen protectors, gift cards, and service bundles
* Install essential software on laptops and mobile devices for walk-in customers
* Offer buyback options for old devices as part of the sales cycle
* Promote and sell myTechbench service packages to enhance post-purchase value
* Deliver Level 1 diagnostic and repair services for minor tech issues in-store
* Monitor and manage allocated stock at the assigned retail location
* Maintain accurate records of service activity, sales performance, and stock usage
* Ensure every customer interaction is professional, informative, and solution-driven
Job Requirements
* Minimum education: 12th grade or higher
* 1–2 years of in-store experience in sales, tech support, or device servicing
* Technical certifications (hardware, software, mobile servicing) are an added advantage
* Strong interpersonal and communication skills
* Customer-focused with a passion for technology
* Detail-oriented and dependable, able to work independently with minimal supervision
* Eagerness to learn and grow in a fast-paced retail tech environment
What We Offer
* Hands-on role with leading technology products and customer interactions
* Training and development opportunities to grow your retail and technical skills
* Performance-based incentives and career advancement opportunities
* A dynamic and supportive retail environment within a market-leading brand
About the Company
Sharaf DG, a part of the Sharaf Group, is one of the region’s top consumer electronics retailers. With operations across the UAE, Bahrain, Oman, and Egypt, Sharaf DG offers a wide range of electronics, appliances, IT solutions, and after-sales services. We are committed to delivering innovative customer experiences and providing meaningful career paths in the retail technology sector.
