Retail Sales Representative - Fashion Retail
Posted date [2026-09-25]
(ID: 52490)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Retail Sales Representative - Fashion RetailJob Snapshot
Role: Retail Sales Representative - Fashion Retail
Location: Dubai, UAE
Industry: Retail
Function: Sales-Retail
Experience: 1-2 years of retail sales experience
Job Type: Full Time
Position Overview
Al-Futtaim is hiring a Retail Sales Representative - Fashion Retail in Dubai, UAE to drive store sales while creating an enjoyable and professional customer experience. This customer-facing role combines product assistance, fitting-room service, sales transactions, store presentation, and operational support. The Retail Sales Representative will represent the brand positively, work toward weekly sales goals, and help maintain the standards expected across daily store operations.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Sales-Retail
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Overview of the Role
The Retail Sales Representative supports both commercial performance and the day-to-day customer journey. From welcoming shoppers and assisting with merchandise to
processing transactions and supporting store operations, the role requires an attentive, approachable, and flexible retail professional.
Maintaining a clean and organized environment is an important part of the position, together with following pricing, ticketing, security, and company procedures.
What You Will Do
Customer Experience and Sales
* Welcome customers promptly with a friendly greeting when they enter the store.
* Maintain store cleanliness and presentation standards to create an organized shopping environment.
* Assist customers professionally and provide attentive service throughout their visit.
* Deliver efficient service at the cash wrap and process sales transactions using the POS system.
* Offer gift cards and capture customer information in the database as required.
* Keep the cash wrap area clean and properly organized.
* Provide quality fitting-room service and follow up with customers in a timely manner.
* Identify appropriate opportunities to add to the customer\'s purchase.
* Thank customers as they leave the store and invite them to return.
* Meet or exceed weekly sales goals established by management.
Operational Support
Support the Store Manager with opening, closing, security, and other routine store operations. When required, take responsibility for running the store during the Store Manager\'s absence.
Train new staff in Point of Sale operations and assist with corrective actions at the POS. Follow established pricing and ticketing procedures to help protect the company against avoidable losses.
General Responsibilities
* Attend and participate in store meetings and related activities.
* Maintain a positive approach toward the merchandise, brand, company, and colleagues.
* Participate in inventory activities.
* Complete additional store duties assigned by management.
* Follow company policies and procedures consistently.
* Work flexibly and cooperatively with peers and management.
Required Skills
* Strong customer service orientation.
* Proficiency in POS systems and retail sales transactions.
* Excellent verbal communication skills.
* Ability to work effectively and flexibly with colleagues and management.
* Good awareness of store presentation and customer-service standards.
* Interest in fashion trends and merchandise.
What Qualifies You for the Role
* High School Degree.
* 1-2 years of retail sales experience.
* Good verbal communication skills.
* Ability to stand for a minimum of 8 hours.
* Ability to perform some heavy lifting as required.
* An eye for fashion trends.
* Friendly and approachable demeanor.
About Al-Futtaim Retail
Al-Futtaim Retail has operated across the Middle East, Africa, and Asia for more than 30 years. Its retail partnerships include international brands such as IKEA, ACE, Toys R Us, Zara, Mango, Bershka, P and B, Marks and Spencer, Watsons, and B and Q.
Al-Futtaim Group is a privately held regional business headquartered in Dubai, UAE, with operations across automotive, financial services, real estate, retail, and healthcare. The Group employs more than 35000 people across more than 20 countries in the Middle East, Asia, and Africa and partners with more than 200 brands.
Maintaining a clean and organized environment is an important part of the position, together with following pricing, ticketing, security, and company procedures.
What You Will Do
Customer Experience and Sales
* Welcome customers promptly with a friendly greeting when they enter the store.
* Maintain store cleanliness and presentation standards to create an organized shopping environment.
* Assist customers professionally and provide attentive service throughout their visit.
* Deliver efficient service at the cash wrap and process sales transactions using the POS system.
* Offer gift cards and capture customer information in the database as required.
* Keep the cash wrap area clean and properly organized.
* Provide quality fitting-room service and follow up with customers in a timely manner.
* Identify appropriate opportunities to add to the customer\'s purchase.
* Thank customers as they leave the store and invite them to return.
* Meet or exceed weekly sales goals established by management.
Operational Support
Support the Store Manager with opening, closing, security, and other routine store operations. When required, take responsibility for running the store during the Store Manager\'s absence.
Train new staff in Point of Sale operations and assist with corrective actions at the POS. Follow established pricing and ticketing procedures to help protect the company against avoidable losses.
General Responsibilities
* Attend and participate in store meetings and related activities.
* Maintain a positive approach toward the merchandise, brand, company, and colleagues.
* Participate in inventory activities.
* Complete additional store duties assigned by management.
* Follow company policies and procedures consistently.
* Work flexibly and cooperatively with peers and management.
Required Skills
* Strong customer service orientation.
* Proficiency in POS systems and retail sales transactions.
* Excellent verbal communication skills.
* Ability to work effectively and flexibly with colleagues and management.
* Good awareness of store presentation and customer-service standards.
* Interest in fashion trends and merchandise.
What Qualifies You for the Role
* High School Degree.
* 1-2 years of retail sales experience.
* Good verbal communication skills.
* Ability to stand for a minimum of 8 hours.
* Ability to perform some heavy lifting as required.
* An eye for fashion trends.
* Friendly and approachable demeanor.
About Al-Futtaim Retail
Al-Futtaim Retail has operated across the Middle East, Africa, and Asia for more than 30 years. Its retail partnerships include international brands such as IKEA, ACE, Toys R Us, Zara, Mango, Bershka, P and B, Marks and Spencer, Watsons, and B and Q.
Al-Futtaim Group is a privately held regional business headquartered in Dubai, UAE, with operations across automotive, financial services, real estate, retail, and healthcare. The Group employs more than 35000 people across more than 20 countries in the Middle East, Asia, and Africa and partners with more than 200 brands.
