Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates.

Retail Sales Representative - Travel Retail Watches Dubai

Job Overview
We are hiring a Retail Sales Representative for Travel Retail operations in Dubai, specializing in high-end watch brands. This frontline role is ideal for dynamic, customer-focused professionals who are passionate about retail excellence, luxury product presentation, and delivering an exceptional shopping experience to international travelers.

Job Details
Job Location: Dubai, United Arab Emirates
Industry: Luxury Goods & Jewelry
Function: Retail
Salary: 5000–7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
The Retail Sales Representative will engage with customers, promote premium watch collections, and ensure all point-of-sale and merchandising operations are carried out with precision. This role includes handling store duties such as inventory, display maintenance, and supporting store management in achieving sales and service targets in a fast-paced travel retail environment.

Key Responsibilities

* Deliver high-quality customer service and product recommendations
* Maintain in-depth product knowledge and assist customers in selecting watches
* Manage store upkeep, restocking, and visual merchandising as per brand standards
* Handle POS transactions efficiently and resolve any customer issues at checkout
* Follow procedures related to pricing, ticketing, and loss prevention
* Act as the store\'s point person in the absence of the Store Manager
* Support with onboarding and training of new staff on store systems and sales protocols
* Participate in store meetings, inventory counts, and promotional activities
* Uphold grooming and dress standards, projecting a professional brand image
* Build rapport with returning customers and encourage repeat visits

Reporting & MIS

* Maintain accurate sales data and customer records
* Submit updates on inventory levels, bestsellers, and customer feedback

Governance & Standards

* Ensure compliance with brand and company policies for service, pricing, and operations
* Adhere to housekeeping standards and perform regular store checks

Job Requirements

* High School diploma (Bachelor’s degree preferred)
* 4–5 years of retail sales experience, ideally in the watch or luxury sector
* Excellent communication and interpersonal skills
* Confident, polite, physically fit, and able to stand for long hours
* Proven ability to meet or exceed sales goals
* Experience in stock management and basic POS systems

What We Offer

* Competitive salary and incentives based on performance
* Opportunity to work with globally recognized luxury watch brands
* Career development within a prestigious retail group
* A vibrant, multicultural team in a fast-paced retail environment

About the Company
Al-Futtaim Group is a leading private business group headquartered in Dubai, UAE, with operations across the Middle East, Asia, and Africa. Its retail division partners with over 200 international brands and delivers luxury, lifestyle, and consumer experiences across premium shopping destinations. Known for its commitment to excellence, Al-Futtaim offers a dynamic retail environment where customer satisfaction and employee development go hand in hand.

Job Title Retail Sales Representative - Travel Retail Watches Dubai Job Description Retail Sales Representative - Travel Retail Watches Dubai Job Overview We are hiring a Retail Sales Representative for Travel Retail operations in Dubai, specializing in high-end watch brands. This frontline role is ideal for dynamic, customer-focused professionals who are passionate about retail excellence, luxury product presentation, and delivering an exceptional shopping experience to international travelers. Job Details Job Location: Dubai, United Arab Emirates Industry: Luxury Goods & Jewelry Function: Retail Salary: 5000–7000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview The Retail Sales Representative will engage with customers, promote premium watch collections, and ensure all point-of-sale and merchandising operations are carried out with precision. This role includes handling store duties such as inventory, display maintenance, and supporting store management in achieving sales and service targets in a fast-paced travel retail environment. Key Responsibilities * Deliver high-quality customer service and product recommendations * Maintain in-depth product knowledge and assist customers in selecting watches * Manage store upkeep, restocking, and visual merchandising as per brand standards * Handle POS transactions efficiently and resolve any customer issues at checkout * Follow procedures related to pricing, ticketing, and loss prevention * Act as the store\'s point person in the absence of the Store Manager * Support with onboarding and training of new staff on store systems and sales protocols * Participate in store meetings, inventory counts, and promotional activities * Uphold grooming and dress standards, projecting a professional brand image * Build rapport with returning customers and encourage repeat visits Reporting & MIS * Maintain accurate sales data and customer records * Submit updates on inventory levels, bestsellers, and customer feedback Governance & Standards * Ensure compliance with brand and company policies for service, pricing, and operations * Adhere to housekeeping standards and perform regular store checks Job Requirements * High School diploma (Bachelor’s degree preferred) * 4–5 years of retail sales experience, ideally in the watch or luxury sector * Excellent communication and interpersonal skills * Confident, polite, physically fit, and able to stand for long hours * Proven ability to meet or exceed sales goals * Experience in stock management and basic POS systems What We Offer * Competitive salary and incentives based on performance * Opportunity to work with globally recognized luxury watch brands * Career development within a prestigious retail group * A vibrant, multicultural team in a fast-paced retail environment About the Company Al-Futtaim Group is a leading private business group headquartered in Dubai, UAE, with operations across the Middle East, Asia, and Africa. Its retail division partners with over 200 international brands and delivers luxury, lifestyle, and consumer experiences across premium shopping destinations. Known for its commitment to excellence, Al-Futtaim offers a dynamic retail environment where customer satisfaction and employee development go hand in hand. Post Details

Job Start Date Salary from 5000.00 Salary to 7000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Retail Job Function Job Functions -> Retail Employers Details Company AlFuttaim Contact Person Al Futtaim Designation HR Manager Telephone +201000680746 Email asmaa.elattaralfuttaim.ae