Retail Supervisor – Fashion and Lifestyle Brands Job Vacancy in UAE Dubai
Posted date [2025-03-22]
(ID: 33980)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Retail Supervisor – Fashion and Lifestyle Brands
Step into a high-impact role with Al-Futtaim Retail in Dubai as a Retail Supervisor, where you will lead by example to deliver exceptional customer service, support store operations, and drive team performance across fashion and lifestyle departments. If you have a passion for retail, brand merchandising, and leadership, this opportunity is tailor-made for you.
Job Location: Dubai, United Arab Emirates
Job Industry: Retail – Fashion and Lifestyle
Job Function: Retail Operations and Store Supervision
Job Type: Full-time
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Application Deadline: April 30, 2025
Why Build Your Career with Al-Futtaim Retail?
- Join a powerhouse in regional and global retail with iconic brands like Zara, IKEA, Marks & Spencer, and Watsons
- Be part of a multicultural team that spans across 12 countries and over 100 nationalities
- Thrive in an organization that values agility, innovation, and professional development
What Is the Role of a Retail Supervisor in Dubai?
A Retail Supervisor plays a vital role in store operations by supporting the Department Manager and Store Manager in day-to-day activities. You will be responsible for staff development, POS operations, compliance, and ensuring customers receive a seamless shopping experience while contributing to budget goals and brand image.
Key Responsibilities
Customer Experience and Sales
- Deliver outstanding customer service and assist shoppers with product knowledge
- Rotate through departments as needed to support business needs
- Guide customers on merchandise selection, promotions, and product features
Operational Support
- Serve as the Duty Manager and oversee store security, opening, and closing routines
- Train and supervise staff on Point of Sale (POS) systems and resolve issues
- Ensure stock is received, displayed, and maintained as per merchandising guidelines
- Support stock takes, promotional events, and new store launches
Compliance and Visual Merchandising
- Ensure product ticketing and pricing align with brand and store policies
- Promote merchandising standards that maintain the store’s brand image
- Implement visual display strategies and assist with seasonal updates
People Development and Team Leadership
- Coach and support Sales Assistants in daily responsibilities
- Promote brand values and ensure team collaboration for sales success
- Share feedback with management on team performance and improvement areas
What Qualifications and Experience Are Needed?
Education:
- High School Diploma or equivalent required
Experience:
- Minimum 2 years of experience in a retail environment, preferably in fashion or lifestyle brands
- Previous experience supervising or leading a retail team is a strong advantage
Skills:
- Strong verbal communication and interpersonal skills
- Ability to stand for extended periods and perform some lifting
- Excellent customer service mindset with a hands-on approach to sales
- Knowledge of current retail trends and market positioning in fashion
What Benefits Come with This Position?
- Competitive salary with performance incentives and growth opportunities
- Access to employee training programs and leadership development tracks
- Be part of a dynamic and forward-thinking retail group with international exposure
About the Company
Al-Futtaim Retail is a leader in the Middle East, Africa, and Asia’s retail landscape, representing global brands such as IKEA, Marks & Spencer, Zara, Mango, Bershka, and Toys R Us. With a legacy spanning over 30 years, the company is known for bringing renowned international retail experiences to new markets. Al-Futtaim’s diverse retail network continues to grow, offering exciting opportunities for retail professionals who want to make a lasting impact.
Step into a high-impact role with Al-Futtaim Retail in Dubai as a Retail Supervisor, where you will lead by example to deliver exceptional customer service, support store operations, and drive team performance across fashion and lifestyle departments. If you have a passion for retail, brand merchandising, and leadership, this opportunity is tailor-made for you.
Job Location: Dubai, United Arab Emirates
Job Industry: Retail – Fashion and Lifestyle
Job Function: Retail Operations and Store Supervision
Job Type: Full-time
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Application Deadline: April 30, 2025
Why Build Your Career with Al-Futtaim Retail?
- Join a powerhouse in regional and global retail with iconic brands like Zara, IKEA, Marks & Spencer, and Watsons
- Be part of a multicultural team that spans across 12 countries and over 100 nationalities
- Thrive in an organization that values agility, innovation, and professional development
What Is the Role of a Retail Supervisor in Dubai?
A Retail Supervisor plays a vital role in store operations by supporting the Department Manager and Store Manager in day-to-day activities. You will be responsible for staff development, POS operations, compliance, and ensuring customers receive a seamless shopping experience while contributing to budget goals and brand image.
Key Responsibilities
Customer Experience and Sales
- Deliver outstanding customer service and assist shoppers with product knowledge
- Rotate through departments as needed to support business needs
- Guide customers on merchandise selection, promotions, and product features
Operational Support
- Serve as the Duty Manager and oversee store security, opening, and closing routines
- Train and supervise staff on Point of Sale (POS) systems and resolve issues
- Ensure stock is received, displayed, and maintained as per merchandising guidelines
- Support stock takes, promotional events, and new store launches
Compliance and Visual Merchandising
- Ensure product ticketing and pricing align with brand and store policies
- Promote merchandising standards that maintain the store’s brand image
- Implement visual display strategies and assist with seasonal updates
People Development and Team Leadership
- Coach and support Sales Assistants in daily responsibilities
- Promote brand values and ensure team collaboration for sales success
- Share feedback with management on team performance and improvement areas
What Qualifications and Experience Are Needed?
Education:
- High School Diploma or equivalent required
Experience:
- Minimum 2 years of experience in a retail environment, preferably in fashion or lifestyle brands
- Previous experience supervising or leading a retail team is a strong advantage
Skills:
- Strong verbal communication and interpersonal skills
- Ability to stand for extended periods and perform some lifting
- Excellent customer service mindset with a hands-on approach to sales
- Knowledge of current retail trends and market positioning in fashion
What Benefits Come with This Position?
- Competitive salary with performance incentives and growth opportunities
- Access to employee training programs and leadership development tracks
- Be part of a dynamic and forward-thinking retail group with international exposure
About the Company
Al-Futtaim Retail is a leader in the Middle East, Africa, and Asia’s retail landscape, representing global brands such as IKEA, Marks & Spencer, Zara, Mango, Bershka, and Toys R Us. With a legacy spanning over 30 years, the company is known for bringing renowned international retail experiences to new markets. Al-Futtaim’s diverse retail network continues to grow, offering exciting opportunities for retail professionals who want to make a lasting impact.
