Sales and Guest Service Associate - Ajman UAE Job Vacancy in UAE Ajman
Posted date [2025-06-28]
(ID: 35794)
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Overview Apparel Group is a multi-award-winning global fashion and lifestyle retail conglomerate based in Dubai, UAE, with operations across the GCC. Today, Apparel Group caters to millions of eager shoppers through its 2,300+ retail stores and 85+ brands on all platforms while employing over 27,000 multicultural staff. Apparel Group is set to cross new barriers and create fresh benchmarks in the retail industry to become the topmost global retailer. The company has achieved mercurial growth in the last 26 years by introducing world-class labels from around the globe, including Nine West, Tommy Hilfiger, ALDO, Charles & Keith, Jamie’s Italian and Tim Hortons, to name a few.... |
Sales and Guest Service Associate - Ajman UAE
Role Summary
We are hiring a Sales and Guest Service Associate for our Ajman, UAE location. In this role, you will be responsible for delivering exceptional customer service, maintaining high visual and operational standards, and driving in-store sales through warm hospitality and attention to detail. This is an excellent opportunity to join a fast-paced retail environment where guest satisfaction and operational excellence are top priorities.
Job Details
Job Location: Ajman, United Arab Emirates
Industry: Retail
Function: Hospitality / Travel
Salary: 3500-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Ajman preferred
Job Type: Full Time
What You’ll Do
* Provide friendly and professional service by greeting customers and offering prompt assistance
* Follow the Always Fresh standard to ensure all food and beverage items meet quality guidelines
* Enhance customer satisfaction through the S.E.T. principles (Smile, Eye Contact, Thank You)
* Take accurate customer orders and ensure timely service at front counter or drive-thru
* Handle guest complaints with empathy and provide appropriate resolution on the spot
* Assist in visual merchandising and store upkeep to maintain a clean and welcoming environment
* Prepare menu items according to store standards, following training and safety procedures
* Record and report food temperature checks as required by operational guidelines
* Maintain compliance with all restaurant policies, hygiene standards, and safety protocols
* Accurately process transactions, handle cash, issue receipts and refunds, and manage cash till balances
Ideal Profile
* Prior experience in hospitality, quick-service restaurants, or retail customer service roles
* Passionate about delivering outstanding guest service in a fast-paced setting
* Able to communicate clearly and maintain a welcoming demeanor
* Willingness to work varied shifts, including weekends and public holidays
* Detail-oriented, organized, and committed to store hygiene and safety standards
* Basic cash handling and POS system skills are preferred
* Strong teamwork and interpersonal skills
Why Join Us
* Be part of one of the fastest-growing retail brands in the region
* Enjoy a structured training program and on-the-job development
* Career advancement opportunities across multiple brands and locations
* Work in a vibrant, guest-focused environment with a supportive team culture
About the Company
Apparel Group is a global retail powerhouse headquartered in the UAE, representing over 80 brands across fashion, lifestyle, and F and B sectors. With a strong presence in over 14 countries, the Group provides compelling career opportunities through its commitment to innovation, customer experience, and employee growth. Join our diverse and dynamic team as we continue to lead retail excellence across the region.
Role Summary
We are hiring a Sales and Guest Service Associate for our Ajman, UAE location. In this role, you will be responsible for delivering exceptional customer service, maintaining high visual and operational standards, and driving in-store sales through warm hospitality and attention to detail. This is an excellent opportunity to join a fast-paced retail environment where guest satisfaction and operational excellence are top priorities.
Job Details
Job Location: Ajman, United Arab Emirates
Industry: Retail
Function: Hospitality / Travel
Salary: 3500-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Ajman preferred
Job Type: Full Time
What You’ll Do
* Provide friendly and professional service by greeting customers and offering prompt assistance
* Follow the Always Fresh standard to ensure all food and beverage items meet quality guidelines
* Enhance customer satisfaction through the S.E.T. principles (Smile, Eye Contact, Thank You)
* Take accurate customer orders and ensure timely service at front counter or drive-thru
* Handle guest complaints with empathy and provide appropriate resolution on the spot
* Assist in visual merchandising and store upkeep to maintain a clean and welcoming environment
* Prepare menu items according to store standards, following training and safety procedures
* Record and report food temperature checks as required by operational guidelines
* Maintain compliance with all restaurant policies, hygiene standards, and safety protocols
* Accurately process transactions, handle cash, issue receipts and refunds, and manage cash till balances
Ideal Profile
* Prior experience in hospitality, quick-service restaurants, or retail customer service roles
* Passionate about delivering outstanding guest service in a fast-paced setting
* Able to communicate clearly and maintain a welcoming demeanor
* Willingness to work varied shifts, including weekends and public holidays
* Detail-oriented, organized, and committed to store hygiene and safety standards
* Basic cash handling and POS system skills are preferred
* Strong teamwork and interpersonal skills
Why Join Us
* Be part of one of the fastest-growing retail brands in the region
* Enjoy a structured training program and on-the-job development
* Career advancement opportunities across multiple brands and locations
* Work in a vibrant, guest-focused environment with a supportive team culture
About the Company
Apparel Group is a global retail powerhouse headquartered in the UAE, representing over 80 brands across fashion, lifestyle, and F and B sectors. With a strong presence in over 14 countries, the Group provides compelling career opportunities through its commitment to innovation, customer experience, and employee growth. Join our diverse and dynamic team as we continue to lead retail excellence across the region.
