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Sales Assistant - Retail Customer Service and Store Operations - Dubai UAE

Posted date [2026-04-04]   (ID: 43443)
Gulf and UAE company jobs
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates.

Sales Assistant - Retail Customer Service and Store Operations - Dubai UAE

Job Snapshot

* Role: Sales Assistant
* Location: Dubai, UAE
* Industry: Retail
* Function: Sales
* Experience: 1-2 years
* Job Type: Full-time

Position Overview
Sales Assistant in Dubai UAE retail sector is a dynamic customer-facing role focused on delivering exceptional shopping experiences, driving retail sales, and maintaining store standards. This opportunity is ideal for candidates seeking retail sales jobs in Dubai, particularly within Toys R Us stores, where customer engagement, product knowledge, and visual merchandising play a key role in store success.

Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Sales
Salary: 3000–4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

* Greet customers warmly and provide friendly, professional assistance throughout their visit
* Offer product information and recommendations to support purchase decisions
* Deliver high-quality service in fitting areas and follow up to enhance sales opportunities
* Handle billing and checkout efficiently while maintaining cash wrap standards
* Promote gift cards and capture customer details in the system when required
* Maintain store cleanliness, organization, and visual merchandising standards
* Support stock replenishment and ensure product availability on shelves
* Create a positive and welcoming shopping environment for all customers
* Assist in executing visual displays using basic design and presentation tools

Ideal Profile

* High school diploma or equivalent qualification
* 1 to 2 years of experience in retail sales or customer service roles
* Strong verbal communication and interpersonal skills
* Customer-focused attitude with a positive and energetic approach
* Ability to stand for long hours and perform light to moderate lifting
* Basic knowledge of visual merchandising standards
* Familiarity with design tools such as AutoCAD, SketchUp, Illustrator, or Photoshop is an advantage
* Team player with flexibility to work shifts in a fast-paced environment

Why Join Us

* Join a leading retail organization in Dubai UAE under Al-Futtaim Group
* Work with globally recognized brands including Toys R Us
* Gain hands-on experience in customer service and retail operations
* Opportunities for career growth within a large retail network
* Dynamic and multicultural work environment

About the Company
Al-Futtaim Retail is a leading retail division of Al-Futtaim Group, operating across the Middle East, Africa, and Asia with partnerships with globally recognized brands such as IKEA, ACE, Toys R Us, Zara, and Marks and Spencer. With a strong presence across multiple markets and a diverse workforce, the company delivers innovative retail experiences while offering employees long-term growth and development opportunities.


Job Title Sales Assistant - Retail Customer Service and Store Operations - Dubai UAE
Job Description Sales Assistant - Retail Customer Service and Store Operations - Dubai UAE

Job Snapshot

* Role: Sales Assistant
* Location: Dubai, UAE
* Industry: Retail
* Function: Sales
* Experience: 1-2 years
* Job Type: Full-time

Position Overview
Sales Assistant in Dubai UAE retail sector is a dynamic customer-facing role focused on delivering exceptional shopping experiences, driving retail sales, and maintaining store standards. This opportunity is ideal for candidates seeking retail sales jobs in Dubai, particularly within Toys R Us stores, where customer engagement, product knowledge, and visual merchandising play a key role in store success.

Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Sales
Salary: 3000–4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

* Greet customers warmly and provide friendly, professional assistance throughout their visit
* Offer product information and recommendations to support purchase decisions
* Deliver high-quality service in fitting areas and follow up to enhance sales opportunities
* Handle billing and checkout efficiently while maintaining cash wrap standards
* Promote gift cards and capture customer details in the system when required
* Maintain store cleanliness, organization, and visual merchandising standards
* Support stock replenishment and ensure product availability on shelves
* Create a positive and welcoming shopping environment for all customers
* Assist in executing visual displays using basic design and presentation tools

Ideal Profile

* High school diploma or equivalent qualification
* 1 to 2 years of experience in retail sales or customer service roles
* Strong verbal communication and interpersonal skills
* Customer-focused attitude with a positive and energetic approach
* Ability to stand for long hours and perform light to moderate lifting
* Basic knowledge of visual merchandising standards
* Familiarity with design tools such as AutoCAD, SketchUp, Illustrator, or Photoshop is an advantage
* Team player with flexibility to work shifts in a fast-paced environment

Why Join Us

* Join a leading retail organization in Dubai UAE under Al-Futtaim Group
* Work with globally recognized brands including Toys R Us
* Gain hands-on experience in customer service and retail operations
* Opportunities for career growth within a large retail network
* Dynamic and multicultural work environment

About the Company
Al-Futtaim Retail is a leading retail division of Al-Futtaim Group, operating across the Middle East, Africa, and Asia with partnerships with globally recognized brands such as IKEA, ACE, Toys R Us, Zara, and Marks and Spencer. With a strong presence across multiple markets and a diverse workforce, the company delivers innovative retail experiences while offering employees long-term growth and development opportunities.
Post Details
Job Start Date
Salary from 3000.00
Salary to 4500.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Retail
Job Function Job Functions -> Sales
Employers Details
Company AlFuttaim
Contact Person Al Futtaim
Designation HR Manager
Telephone +201000680746
Email asmaa.elattar(at)alfuttaim.ae