Sales Assistant - Retail Operations
Posted date [2026-05-25]
(ID: 45641)
 |
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Sales Assistant - Retail OperationsJob Snapshot
Role: Sales Assistant - Retail Operations
Location: Dubai, United Arab Emirates
Industry: Retail
Function: Sales-Retail
Experience: 2+ years
Job Type: Full-time
Position Overview
Sales Assistant - Retail Operations in Dubai, United Arab Emirates is a Retail hiring opportunity for an experienced store sales professional who can maintain a clean and shoppable environment, support customer purchases, operate POS systems accurately, and use product knowledge to increase sales. The role is focused on delivering a complete shopping experience through helpful service, correct pricing, attractive merchandising, and active participation in daily store operations.
This position is suited for candidates who understand retail store routines, enjoy customer-facing work, and can support sales targets through professional advice, add-on selling, transaction accuracy, and strong teamwork.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Retail
Function: Sales-Retail
Salary: 3000-5000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Sales Assistant - Retail Operations role helps keep the store commercially ready and easy for customers to shop. The position combines customer service, product guidance, POS operation, pricing accuracy, merchandising support, stock display, and store cleanliness.
The successful candidate will contribute to sales growth by learning product benefits, recommending suitable items, supporting add-on sales, and ensuring customers receive efficient support from product selection through checkout.
Key Responsibilities
* Provide a high level of customer service at all times and assist customers in a professional manner.
* Welcome customers, understand their requirements, and guide them toward suitable product options.
* Resolve basic customer queries promptly and escalate more complex issues when required.
* Use product knowledge to explain product uses, advantages, features, and benefits.
* Recommend relevant products to enhance the customer shopping experience and support higher sales value.
* Encourage add-on sales by suggesting complementary products where appropriate.
* Operate the point of sales system accurately and efficiently when required.
* Follow cash operation procedures to maintain accountability and transaction control.
* Process customer purchases with accuracy, speed, and attention to detail.
* Assist with receiving goods and displaying products according to approved store procedures.
* Ensure correct ticketing and pricing are maintained to avoid pricing errors and protect company revenue.
* Apply merchandising principles to support a consistent corporate image and attractive product displays.
* Maintain a clean, tidy, organized, and shoppable store environment through regular cleaning initiatives.
* Participate in stock takes, new store openings, product launches, and seasonal sales events when required.
* Work closely with store colleagues to support operational standards, customer satisfaction, and sales targets.
Ideal Profile
The ideal candidate has completed secondary school education and has at least 2 years of experience in a retail environment. Experience in fashion, home, lifestyle, department store, electronics, beauty, or specialty retail will be useful for this role.
The candidate should understand retail operations, customer service standards, POS systems, cash handling, product display, merchandising, and pricing procedures. A strong service attitude, clear communication, and the ability to work well with a store team are important.
This role suits someone who is reliable, energetic, sales-focused, and comfortable working in an active retail setting where customer support, store appearance, and transaction accuracy are daily priorities.
Skills Set
* Retail sales
* Customer service
* Store operations
* Product knowledge
* Product recommendation
* Add-on selling
* POS operation
* Cash handling
* Transaction accuracy
* Pricing and ticketing
* Stock receiving
* Product display
* Merchandising principles
* Store cleanliness
* Visual presentation
* Customer query resolution
* Seasonal launch support
* Stock take support
* Teamwork
* Communication skills
Why Join Us
This role offers a strong opportunity to grow within the Retail sector in Dubai, United Arab Emirates, while gaining hands-on experience in store sales, customer service, POS operations, merchandising, pricing control, and daily retail execution. It is a practical role for candidates who want to build a stable career in customer-focused retail.
The position provides exposure to structured store standards, product learning, team-based operations, and active sales environments where good service and store readiness directly support business performance.
About the Company
Al-Futtaim is a diversified regional business headquartered in Dubai, United Arab Emirates, with operations across retail, automotive, financial services, real estate, and healthcare. Al-Futtaim Retail manages a wide portfolio of respected brands across the Middle East, Africa, and Asia, delivering customer-focused retail experiences across home, lifestyle, fashion, food, beauty, electronics, and specialty retail sectors.
