Sales Assistant - Store Operations
Posted date [2026-09-22]
(ID: 52260)
 |
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Sales Assistant - Store OperationsJob Snapshot
Role: Sales Assistant
Location: Abu Dhabi Emirate, United Arab Emirates
Industry: Retail
Function: Sales-Retail
Experience: 1-2 years of retail sales experience
Job Type: Full Time
Position Overview
Al-Futtaim Retail is hiring a Sales Assistant in Abu Dhabi Emirate, United Arab Emirates for a Retail opportunity combining customer engagement, sales support, and day-to-day store operations. The role contributes directly to the shopping experience by welcoming customers, providing relevant product information, supporting purchasing decisions, and maintaining an organised sales environment.
This position requires an energetic and service-focused approach. Alongside customer-facing responsibilities, the Sales Assistant will support fitting room activities, cash wrap operations, store presentation, housekeeping, and other duties assigned by the store management team.
Job Details
Country: United Arab Emirates
City: Abu Dhabi Emirate
Industry: Retail
Function: Sales-Retail
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Customer
Engagement
* Welcome customers promptly and create a positive first impression.
* Engage customers in a friendly and professional manner.
* Provide current and relevant information about available products.
* Understand customer requirements and assist throughout the shopping process.
* Thank customers when they leave the store and encourage future visits.
* Build positive customer relationships through attentive service.
Sales Support
* Contribute to store sales through effective customer engagement.
* Assist customers in fitting rooms and respond promptly when additional support is required.
* Identify suitable opportunities to add complementary items to a sale.
* Offer gift cards as part of the customer service process.
* Capture customer information accurately in the designated database.
* Provide efficient service at the cash wrap while addressing customer requirements.
Store Standards and Daily Operations
Maintaining a clean, organised, and customer-ready environment is an important part of the position. The Sales Assistant will support housekeeping activities, maintain assigned store areas, and help ensure visual presentation standards are consistently followed.
The role also involves completing operational tasks assigned by store management while balancing customer service priorities during busy trading periods.
Required Skills
* Excellent customer service and interpersonal skills.
* Good verbal communication capability.
* Strong organisational and multitasking skills.
* Ability to maintain store cleanliness and presentation standards.
* Customer-focused and energetic working style.
* Ability to use CAD and visual design applications.
* Ability to work effectively in a physically active retail environment.
What Qualifies You for the Role
* High School Degree.
* 1-2 years of retail sales experience.
* Ability to use CAD and design applications such as AutoCAD, SketchUp, Illustrator, or Photoshop to create visuals.
* Good verbal communication skills.
* Ability to perform some heavy lifting.
* Ability to stand for a minimum of 8 hours.
About Al-Futtaim Retail
Al-Futtaim Retail operates across MENA and Southeast Asia and works with international brands including IKEA, ACE, Marks and Spencer, and the Inditex Group. Its operations combine physical retail with investment in digital innovation, AI capabilities, customer experience, and loyalty platforms.
The retail business includes colleagues from more than 100 nationalities across over 10 countries and forms part of Al-Futtaim\'s wider regional business portfolio.
* Welcome customers promptly and create a positive first impression.
* Engage customers in a friendly and professional manner.
* Provide current and relevant information about available products.
* Understand customer requirements and assist throughout the shopping process.
* Thank customers when they leave the store and encourage future visits.
* Build positive customer relationships through attentive service.
Sales Support
* Contribute to store sales through effective customer engagement.
* Assist customers in fitting rooms and respond promptly when additional support is required.
* Identify suitable opportunities to add complementary items to a sale.
* Offer gift cards as part of the customer service process.
* Capture customer information accurately in the designated database.
* Provide efficient service at the cash wrap while addressing customer requirements.
Store Standards and Daily Operations
Maintaining a clean, organised, and customer-ready environment is an important part of the position. The Sales Assistant will support housekeeping activities, maintain assigned store areas, and help ensure visual presentation standards are consistently followed.
The role also involves completing operational tasks assigned by store management while balancing customer service priorities during busy trading periods.
Required Skills
* Excellent customer service and interpersonal skills.
* Good verbal communication capability.
* Strong organisational and multitasking skills.
* Ability to maintain store cleanliness and presentation standards.
* Customer-focused and energetic working style.
* Ability to use CAD and visual design applications.
* Ability to work effectively in a physically active retail environment.
What Qualifies You for the Role
* High School Degree.
* 1-2 years of retail sales experience.
* Ability to use CAD and design applications such as AutoCAD, SketchUp, Illustrator, or Photoshop to create visuals.
* Good verbal communication skills.
* Ability to perform some heavy lifting.
* Ability to stand for a minimum of 8 hours.
About Al-Futtaim Retail
Al-Futtaim Retail operates across MENA and Southeast Asia and works with international brands including IKEA, ACE, Marks and Spencer, and the Inditex Group. Its operations combine physical retail with investment in digital innovation, AI capabilities, customer experience, and loyalty platforms.
The retail business includes colleagues from more than 100 nationalities across over 10 countries and forms part of Al-Futtaim\'s wider regional business portfolio.
