Sales Assistant - Toy Store Retail
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Snapshot
Role: Sales Assistant - Toy Store Retail
Location: Dubai, UAE
Industry: Retail
Function: Retail Customer Service
Experience: 1-2 years
Job Type: Full-time
Position Overview
Sales Assistant - Toy Store Retail hiring opportunity in Dubai, UAE within the Retail sector for energetic professionals who enjoy customer service and family-focused retail environments. Al-Futtaim Retail is seeking a friendly and motivated Sales Assistant for Toys R Us to support daily store operations, create memorable shopping experiences, and help children and families find the right products while driving sales performance and store excellence.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 3500-5000
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Sales Assistant plays an important role in creating a welcoming and enjoyable shopping experience for customers visiting Toys R Us. This role supports customer engagement, sales growth, stock management, and store presentation while ensuring every family enjoys a smooth and positive retail journey from entry to checkout.
Key Responsibilities
* Welcome customers warmly and create a positive first impression for every visitor entering the store
* Engage with children and families in a friendly, energetic, and approachable manner
* Provide clear product information and help customers choose suitable toys, games, and family products
* Handle billing transactions accurately and thank customers professionally at checkout
* Support the sales team in achieving daily store sales targets and performance goals
* Suggest additional products and promote ongoing offers, bundles, and special promotions when appropriate
* Keep the store clean, organized, and visually attractive to improve customer shopping experience
* Support stock replenishment, shelf arrangement, and basic merchandising tasks
* Follow store procedures, operational standards, and health and safety guidelines at all times
* Assist with routine store activities to ensure smooth daily retail operations
Ideal Profile
* Friendly, energetic, and customer-focused personality
* Good communication and interpersonal skills
* Comfortable interacting with children and families in a busy retail setting
* Ability to work efficiently in a fast-paced store environment
* Previous retail, cashier, or customer service experience is preferred
* Basic English communication skills
* Positive attitude with willingness to learn and support team success
* Reliable, punctual, and able to maintain professional store standards
Skills Set
* Retail customer service
* Sales support and upselling
* Point of sale handling
* Product presentation
* Store merchandising
* Stock replenishment
* Customer engagement
* Cash handling
* Team collaboration
* Store operations support
Why Join Us
* Work with one of the world’s most recognized family retail brands at Toys R Us
* Be part of Al-Futtaim Retail, one of the region’s leading retail groups
* Gain valuable retail and customer service experience in a dynamic store environment
* Enjoy a supportive workplace focused on teamwork and professional development
* Access long-term career growth opportunities across Al-Futtaim’s retail brands
* Build your skills in customer engagement, sales, and store operations
* Competitive salary package with employee benefits and career stability
About the Company
Al-Futtaim Retail is one of the Middle East’s leading retail groups, operating internationally recognized brands across fashion, home, lifestyle, and family retail. Through Toys R Us and other global partnerships, Al-Futtaim Retail delivers exceptional shopping experiences while creating strong career opportunities for employees in a fast-growing and customer-focused environment.



