Shopping Experience Assistant - Retail Job Vacancy in UAE Sharjah
Posted date [2025-02-02]
(ID: 33352)
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Established in the 1930s, Al-Futtaim Group is a leading regional business headquartered in Dubai, United Arab Emirates. With operations spanning automotive, financial services, real estate, retail, and healthcare, the group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim\'s commitment to excellence and customer focus has enabled continuous growth and expansion, enriching the lives and aspirations of customers daily.
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Are you passionate about delivering exceptional customer service? As a Shopping Experience Assistant at IKEA’s Sharjah Pick-Up Point, you will play a vital role in ensuring customers have a seamless and enjoyable shopping experience. From greeting visitors to handling inquiries and assisting with shopping tools, your role will be essential in maintaining IKEA’s high service standards.
Job Location: Sharjah, United Arab Emirates
Job Industry: Retail
Job Function: Customer Service & Shopping Experience
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Provide prompt and courteous assistance to customers at the info desk
- Handle routine customer complaints professionally and escalate concerns as needed
- Greet and welcome customers upon arrival, offering guidance and assistance
- Make announcements and direct customers to the appropriate store personnel
- Ensure shopping tools, such as catalogs and trolleys, are readily available for customers
- Safeguard customer belongings when required and ensure security measures are followed
- Adhere to company policies and procedures while handling customer inquiries
- Identify and suggest ways to enhance the customer shopping experience
Required Skills and Experience:
- Strong communication and interpersonal skills
- Ability to multitask and pay attention to detail
- Previous experience in sales or customer service is an advantage
- Proficiency in MS Office applications
What We Offer:
- A dynamic role in a globally recognized retail brand
- Opportunities for career growth within Al-Futtaim Group
- A customer-focused and supportive work environment
About the Company:
Al-Futtaim Group is a leading regional business with diversified operations across retail, automotive, financial services, real estate, and healthcare. Partnering with world-renowned brands, Al-Futtaim Group continues to drive innovation and excellence in customer service.
If you enjoy interacting with customers and ensuring a positive shopping experience, apply today!
Job Location: Sharjah, United Arab Emirates
Job Industry: Retail
Job Function: Customer Service & Shopping Experience
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Provide prompt and courteous assistance to customers at the info desk
- Handle routine customer complaints professionally and escalate concerns as needed
- Greet and welcome customers upon arrival, offering guidance and assistance
- Make announcements and direct customers to the appropriate store personnel
- Ensure shopping tools, such as catalogs and trolleys, are readily available for customers
- Safeguard customer belongings when required and ensure security measures are followed
- Adhere to company policies and procedures while handling customer inquiries
- Identify and suggest ways to enhance the customer shopping experience
Required Skills and Experience:
- Strong communication and interpersonal skills
- Ability to multitask and pay attention to detail
- Previous experience in sales or customer service is an advantage
- Proficiency in MS Office applications
What We Offer:
- A dynamic role in a globally recognized retail brand
- Opportunities for career growth within Al-Futtaim Group
- A customer-focused and supportive work environment
About the Company:
Al-Futtaim Group is a leading regional business with diversified operations across retail, automotive, financial services, real estate, and healthcare. Partnering with world-renowned brands, Al-Futtaim Group continues to drive innovation and excellence in customer service.
If you enjoy interacting with customers and ensuring a positive shopping experience, apply today!
