About the Company Sharaf DG, a flagship brand of the Sharaf Group, is one of the UAE’s leading electronics and technology retail chains with a strong presence across the Middle East, including Bahrain, Oman, and Egypt. Built on a unique concept in consumer electronics retailing, Sharaf DG is designed to meet the evolving needs of today’s tech-savvy and quality-conscious customers. Serving over one million customers monthly, Sharaf DG offers the widest selection of top global brands across multiple product categories such as consumer electronics, IT, telecom, home appliances, home entertainment, and smart technology. More than just a retail brand, Sharaf DG is also a dynamic player in energy solutions, franchise operations, and B2B services, providing diverse career paths across multiple business verticals. Sharaf DG is constantly expanding and offers exciting job opportunities in Dubai and across the UAE in sales, retail operations, customer service, logistics, merchandising, marketing, IT support, and business development. As an employer of choice, we value talent, diversity, and innovation. With a workforce representing over 40 nationalities, we foster an inclusive and high-performing work culture. Our employees are rewarded with competitive pay, benefits, and career advancement opportunities in a supportive and growth-driven environment. At Sharaf DG, you’ll be empowered to make an impact and build a rewarding career in one of the fastest-growing electronics retail and technology solution companies in the region. Explore Sharaf DG careers in Dubai and across the Emirates today and become part of a future-focused, customer-centric team that’s redefining retail excellence....

Store Manager - Retail Operations

Job Overview
Sharaf DG is hiring an experienced Store Manager to lead one of our key retail outlets in Dubai. This role is ideal for a results-driven professional with strong leadership skills and a background in retail sales. As a Store Manager, you will be responsible for driving sales, managing team performance, optimizing store operations, and ensuring an exceptional customer experience.

Job Location: Dubai, United Arab Emirates
Industry: Retail
Function: Retail
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Job Type: Full-time

Job Overview
The Store Manager will act as a profit center head, overseeing all aspects of store operations from sales performance to team training and merchandising. This role requires a leader who can motivate staff, monitor KPIs, resolve customer escalations, and ensure compliance with internal policies and brand standards. The position also includes responsibility for visual merchandising, inventory flow, shrinkage control, and customer service excellence.

Key Responsibilities

* Lead and motivate store teams to achieve revenue targets and margin goals
* Review store performance against AOP targets, including efficiency and productivity benchmarks
* Ensure proper display, planogram execution, pricing accuracy, and merchandising standards
* Coordinate with inventory team for timely product replenishment and floor availability
* Monitor sales and operational expenses to maximize store profitability
* Conduct periodic stock counts and implement shrinkage control measures
* Track conversion rates at individual and department levels to improve sales performance
* Handle escalated customer complaints and ensure prompt resolution of queries related to returns, deliveries, or transfers
* Ensure readiness and stock availability for in-store promotions and marketing campaigns
* Mentor, train, and develop store staff; support succession planning
* Maintain team discipline, punctuality, and grooming standards
* Submit timely reports on productivity, rosters, and leave schedules
* Enforce compliance with store policies, including opening/closing protocols and discount usage

Job Requirements

* Bachelor’s degree preferred
* 5+ years of experience in retail sales, including at least 1 year in a supervisory or managerial role
* Professional certification in Retail Management is an advantage
* Strong leadership and team development skills
* Business acumen and hands-on experience managing sales targets and operational budgets
* Excellent customer service, communication, and problem-solving abilities
* Knowledge of store merchandising, visual displays, and inventory control processes

What We Offer

* Leadership role in one of the UAE’s top electronics and lifestyle retailers
* Performance-driven work environment with strong growth opportunities
* Employee development programs and career advancement pathways
* Competitive salary, benefits, and sales incentives

About the Company
Sharaf DG is a premier electronics and technology retailer operating across the UAE, Bahrain, Oman, and Egypt. As part of the Sharaf Group, the company offers a diverse range of consumer electronics, home appliances, and lifestyle products. With millions of customers served each month, Sharaf DG provides a dynamic work culture focused on innovation, customer satisfaction, and operational excellence.

Job Title Store Manager - Retail Operations Job Description Store Manager - Retail Operations Job Overview Sharaf DG is hiring an experienced Store Manager to lead one of our key retail outlets in Dubai. This role is ideal for a results-driven professional with strong leadership skills and a background in retail sales. As a Store Manager, you will be responsible for driving sales, managing team performance, optimizing store operations, and ensuring an exceptional customer experience. Job Location: Dubai, United Arab Emirates Industry: Retail Function: Retail Salary: 9000-12000 monthly (Market estimated) Gender: Any Job Type: Full-time Job Overview The Store Manager will act as a profit center head, overseeing all aspects of store operations from sales performance to team training and merchandising. This role requires a leader who can motivate staff, monitor KPIs, resolve customer escalations, and ensure compliance with internal policies and brand standards. The position also includes responsibility for visual merchandising, inventory flow, shrinkage control, and customer service excellence. Key Responsibilities * Lead and motivate store teams to achieve revenue targets and margin goals * Review store performance against AOP targets, including efficiency and productivity benchmarks * Ensure proper display, planogram execution, pricing accuracy, and merchandising standards * Coordinate with inventory team for timely product replenishment and floor availability * Monitor sales and operational expenses to maximize store profitability * Conduct periodic stock counts and implement shrinkage control measures * Track conversion rates at individual and department levels to improve sales performance * Handle escalated customer complaints and ensure prompt resolution of queries related to returns, deliveries, or transfers * Ensure readiness and stock availability for in-store promotions and marketing campaigns * Mentor, train, and develop store staff; support succession planning * Maintain team discipline, punctuality, and grooming standards * Submit timely reports on productivity, rosters, and leave schedules * Enforce compliance with store policies, including opening/closing protocols and discount usage Job Requirements * Bachelor’s degree preferred * 5+ years of experience in retail sales, including at least 1 year in a supervisory or managerial role * Professional certification in Retail Management is an advantage * Strong leadership and team development skills * Business acumen and hands-on experience managing sales targets and operational budgets * Excellent customer service, communication, and problem-solving abilities * Knowledge of store merchandising, visual displays, and inventory control processes What We Offer * Leadership role in one of the UAE’s top electronics and lifestyle retailers * Performance-driven work environment with strong growth opportunities * Employee development programs and career advancement pathways * Competitive salary, benefits, and sales incentives About the Company Sharaf DG is a premier electronics and technology retailer operating across the UAE, Bahrain, Oman, and Egypt. As part of the Sharaf Group, the company offers a diverse range of consumer electronics, home appliances, and lifestyle products. With millions of customers served each month, Sharaf DG provides a dynamic work culture focused on innovation, customer satisfaction, and operational excellence. Post Details

Job Start Date Salary from 8000.00 Salary to 12000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Retail Job Function Job Functions -> Retail Employers Details Company Sharaf DG Contact Person Sharaf DG HRM Designation HRM Telephone +971 600 502034 Email recruitmentsharafdg.com