Store Manager - Retail Operations
Posted date [2026-04-23]
(ID: 44358)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Snapshot
Role: Store Manager - Retail Operations
Location: Dubai, UAE
Industry: Retail
Function: Store-Branch Management
Experience: 1-2 years as Store Manager
Job Type: Full-time
Position Overview
Store Manager - Retail Operations hiring opportunity in Dubai, UAE within the Retail sector for experienced retail leaders ready to drive sales, profitability, and team performance. Al-Futtaim Retail is seeking a results-focused Store Manager to lead daily store operations, strengthen customer experience, and build high-performing teams while ensuring commercial success and operational excellence across the business.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Store-Branch Management
Salary: 9000-13000
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Position Overview
The Store Manager is fully responsible for the commercial and operational success of the store, leading performance across sales, profitability, team development, and customer satisfaction. This role ensures the business runs efficiently by maintaining strong store standards, protecting company assets, and building a motivated team that delivers exceptional retail experiences every day.
Key Responsibilities
* Take full ownership of store performance including sales targets, conversion rates, payroll control, and shrink management
* Drive profitability through clear commercial strategies and fast decision-making based on daily business performance
* Track sales performance, identify gaps, and implement immediate action plans to maximize opportunities
* Ensure strong operational control across stock management, systems, store standards, and compliance procedures
* Protect company assets through disciplined inventory management and effective loss prevention practices
* Maintain full compliance with company policies, retail procedures, and operational guidelines
* Build strong store teams by hiring quality talent, developing employees, and retaining high performers
* Coach team members to improve selling skills, product knowledge, accountability, and service standards
* Lead regular communication with the team to maintain motivation, clarity, and alignment on business goals
* Set the standard for a high-energy customer-first shopping environment
* Lead from the front on the shop floor by engaging customers, supporting sales, and driving service excellence
* Ensure visual merchandising standards are strong and the store remains attractive, organized, and customer-ready
Ideal Profile
* High school education or equivalent preferred
* Minimum 1 to 2 years of experience as a Store Manager with proven retail performance results
* Strong experience building, leading, and developing high-performing retail teams
* Good command of written and spoken business English
* Strong reporting and systems knowledge including Outlook, Excel, and SAP
* Strong numeracy and literacy skills for operational and financial management
* Commercial mindset with strong leadership and problem-solving abilities
* Customer-focused approach with the ability to perform well under pressure
Skills Set
* Retail store management
* Sales and profitability control
* Team leadership and staff development
* Customer experience management
* Inventory and stock control
* Loss prevention and shrink management
* Visual merchandising
* Store reporting and analysis
* POS and retail systems
* Operational compliance and store standards
Why Join Us
* Lead your own store within one of the region’s most respected retail groups
* Work with internationally recognized brands under Al-Futtaim Retail
* Build strong leadership experience in high-performance retail operations
* Access career growth opportunities across multiple retail divisions and global brand partnerships
* Join a diverse and supportive workplace with strong operational excellence standards
* Develop your commercial and leadership skills in a fast-moving environment
* Competitive salary package with employee benefits and long-term career progression
About the Company
Al-Futtaim Retail is a leading retail group across the Middle East, Africa, and Asia, managing world-renowned brands in fashion, lifestyle, home, and family retail. With strong partnerships and a customer-first approach, Al-Futtaim Retail delivers premium shopping experiences while creating outstanding career opportunities for talented professionals across the region.
